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Best Western Crown Inn & Suites

2.5 star property

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Photo gallery for Best Western Crown Inn & Suites

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Pillow-top beds, desk, iron/ironing board, free WiFi
Lobby
A reception area with a wooden reception desk, a small table with a vase of flowers, and a tiled floor.
A restaurant with dark wooden tables and chairs, a counter with various food items and a coffee machine, and a wall with a picture of food.
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8210 Park Rd, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪3 min walk‬
  • Place, Batavia Downs Casino
    ‪16 min walk‬
  • Place, Batavia Downs
    ‪20 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Accessible - 1 King

A hotel room with a bed, a desk with a computer, a television, and a window with curtains.

Accessible - 1 King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

A hotel room with two beds, a desk, a chair, a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.2 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.4 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Crown Inn & Suites

An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site.
Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with free newspapers and a hairdryer. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Crown Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Palm Island Indoor Waterpark. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Palm Island Indoor Waterpark and Batavia Downs Casino
  • Pets welcome for a fee (restrictions apply)
Best Western Crown Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Best Western Crown Inn & Suites also features a vending machine, coffee/tea in common area, and express check-out. Free self parking is available.

This Batavia hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Best Western Crown Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, affordable, and didn't smell of smoke. Breakfast was available and the hotel property was conveniently located off the freeway without feeling like it was in an unsafe area.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing at check in and out decent gym and nice pool
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities
Clean rooms and friendly staff. Would stay again.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Michael

Room was good staff was helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greeted as soon as I entered the building, parking lot well kept.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great location lots of restaurant around.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SHAWN

Liked: Cleanliness, amenities, property conditions & facilities
Very Nice Place, good breakfast!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and fast check in no issues
Stayed 12 nights in Mar 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and comfortable, the staff was friendly. We enjoyed our stay for a local fart tournament and will stay again next year.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
I had an excellent stay....Zero issues. Besides the Hotel was under construction all went well!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Amenities
Had a great stay.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice to have a coffee pot in the rooms. Thank you
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Under construction.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and friendly. Hotel was nicely kept up. Pool was great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

al

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel !
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Clean room and very friendly staff
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The folks working there were amazing. Pretty affordable too!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast, great staff wonderful
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here
Stayed 1 night in Sep 2025
Verified

8/10 Good

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Very kind staff. Clean room. Great location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Staff & service, amenities
To be honest I loved the hotel staff was nice and breakfast was good.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Zackarey

Liked: Cleanliness, staff & service, amenities
The air conditioner worked really well. The one downside i did have was the room wasnt vacumed all that well. The ladt receptionist at the front desk wasnt the most polite, the outside area was littered with trash. For the price I paid, id highly re consider next time.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was arranged to clean the room on Monday but no one cleaned the entire stay
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Samson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures online look different than the actual property and place. The place seems a bit run down. The furniture and fixtures were all older. But it was a warm relief to be there on a snowy night.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from Interstate & quiet.
Stayed 1 night in Oct 2025