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Best Western Crown Inn & Suites

2.5 star property

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Photo gallery for Best Western Crown Inn & Suites

Shower, free toiletries, hair dryer, towels
Free daily full breakfast
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Pillow-top beds, desk, iron/ironing board, free WiFi
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8210 Park Rd, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪3 min walk‬
  • Place, Batavia Downs Casino
    ‪16 min walk‬
  • Place, Centennial Park
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬

Room options

View all photos for Accessible - 1 King

Pillow-top beds, desk, iron/ironing board, free WiFi

Accessible - 1 King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.2 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Crown Inn & Suites

An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site.
Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with free newspapers and a hairdryer. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Crown Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Palm Island Indoor Waterpark. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of Palm Island Indoor Waterpark and Batavia Downs Casino
  • Pets welcome for a fee (restrictions apply)
Best Western Crown Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Best Western Crown Inn & Suites also features a vending machine, coffee/tea in common area, and express check-out. Free self parking is available.

This Batavia hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 25

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Crown Batavia

Best Western Crown Inn

Best Western Crown Inn Batavia

Batavia Best Western

Best Western Batavia

Best Western Crown Hotel Batavia

Best Western Crown Inn And Suites

Best Crown & Suites Batavia

Best Western Crown Inn & Suites Hotel

Best Western Crown Inn & Suites Batavia

Best Western Crown Inn & Suites Hotel Batavia

Best Western Crown Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Billie

Stayed 2 nights in Feb 2026

10/10 Excellent

Brittney

Stayed 1 night in Feb 2026

10/10 Excellent

Brittney

Stayed 1 night in Feb 2026

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
I had an excellent stay....Zero issues. Besides the Hotel was under construction all went well!
Stayed 2 nights in Feb 2026

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities
Clean rooms and friendly staff. Would stay again.
Stayed 1 night in Feb 2026

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
The door to the room, closet door, and fridge door all did not close easily. The flapper valve in the toilet stopped working at one point. We ran out of tissues in the bathroom. The shower could have been cleaner. The side door of the hotel did not lock.
Stayed 2 nights in Feb 2026

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities
staff nice. room clean. no one could find a dolly for my luggage though.
Stayed 1 night in Feb 2026

6/10 Okay

Theresa

Stayed 1 night in Feb 2026

6/10 Okay

Michael

Room was good staff was helpful
Stayed 1 night in Feb 2026

4/10 Poor

Joseph

Travelled with partner
Disliked: Cleanliness, amenities
Room was dirty and there was hair in the shower.
Stayed 2 nights in Feb 2026

6/10 Okay

Arieal

Check in errors
Stayed 1 night in Feb 2026

2/10 Terrible

Todd

Disliked: Amenities
Water didn’t work in the room
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026

8/10 Good

Sally

Stayed 1 night in Jan 2026

8/10 Good

Jenna

Stayed 1 night in Jan 2026

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service, amenities
I don’t even know where to begin !! All these great reviews must be AI generated!! This hotel was horrible from the lady at the front desk was rude ! She put us on the second floor in a room the heat was not working and temps were negative!! Plus the second floor they are painting it’s a mess. I asked for another room and I was met with an attitude. She gave us another room on first floor which was clean and all renovated. She should fill those rooms first !! I will not be back !! Those rooms are not worth $110! That was a $60 room at best !!!
Stayed 1 night in Jan 2026

4/10 Poor

Carl

Stayed 1 night in Jan 2026

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and comfortable, the staff was friendly. We enjoyed our stay for a local fart tournament and will stay again next year.
Stayed 2 nights in Jan 2026

10/10 Excellent

LaJoya

Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and friendly. Hotel was nicely kept up. Pool was great.
Stayed 2 nights in Dec 2025

8/10 Good

Stephanie

Stayed 1 night in Jan 2026

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was bad. Have multiple photos of dirty ness and problems. Even the exits were not shoved. Lady at desk was not very nice.
Stayed 1 night in Jan 2026

2/10 Terrible

Steven

When we arrived a few hours ago to check-in, our hotel said they had received no confirmation from Expedia that i has this or any reservation. I could not get through to Expedia other than virtually but the virtual agent would only send me another confirmation. In the end I had to pay the hotel directly for the night stay and i tried to cancel the reservation with Expedia who I paid in full for the night in advance. As a result i have had to pay for tonight’s hotel stay twice. Please refund my payment for tonight’s stay. Best Steven Goldman C 416-917-1533
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Yrs
Stayed 1 night in Dec 2025

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very kind staff. Clean room. Great location.
Stayed 3 nights in Dec 2025