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Francis Hotel Bath

4.0 star property

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Photo gallery for Francis Hotel Bath

Stunning staircase with a classic design, featuring a grand chandelier and elegant balustrades.
Surrounded by a modern structure, the pool offers a clear view of a historic building in the background.
Enjoy a refined dining experience in our elegantly set dining area, complete with comfortable seating and classic architectural details.
Experience the grandeur of this elegant hallway, featuring a striking geometric floor pattern, a tufted reception desk, and crystal chandeliers.
Classic hotel room with a large bed, floral-patterned headboard, and elegant decor.

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Queen Square, Bath, England, BA1 2HH
  • Roman Baths
    ‪5 min walk‬
  • Bath Abbey
    ‪5 min walk‬
  • Thermae Bath Spa
    ‪5 min walk‬
  • Bristol (BRS-Bristol Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Ensuite

Classic Double Room, 1 Double Bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Classic Double Room, 1 Double Bed, Ensuite

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Ensuite

Family Room, 1 King Bed with Sofa bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Family Room, 1 King Bed with Sofa bed, Ensuite

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 King Bed, Ensuite

Superior Double Room, 1 King Bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Superior Double Room, 1 King Bed, Ensuite

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ensuite, City View

Egyptian cotton sheets, free minibar, in-room safe

Deluxe Room, 1 King Bed, Ensuite, City View

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Francis Hotel Bath

Luxury hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Francis Hotel Bath offers 98 accommodations with free minibar items and a safe. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets. 21-inch plasma televisions come with digital channels.

Bathrooms include a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. This Bath hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Francis Hotel Bath's great location. During your stay, you're just a quick walk from Thermae Bath Spa. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Emberwood
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Jane Austen Centre and 5 minutes on foot from Pulteney Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Francis Hotel Bath.

This 4-star Bath hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Emberwood – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 21.80 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Emberwood

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 1728
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 21-inch HDTV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Cots (infant beds) are available for GBP 1.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.00 per person
  • Off site parking fee: GBP 21.80 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 1.0 per stay
  • Rollaway bed fee: GBP 25.0 per stay
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Francis Bath MGallery Collection
Francis Hotel
Francis Hotel Bath MGallery Sofitel
Francis Hotel MGallery Collection
Francis MGallery Collection
Hotel Francis
Accor Francis Bath
Francis Hotel MGallery Sofitel
Francis Hotel Bath
Francis Bath MGallery Sofitel
Francis MGallery Sofitel

Francis Hotel Bath Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

vivian

Travelled with partner
Liked: Cleanliness
Because the hotel was being renovated during my stay, it was very noisy in the morning. And there was no dinner service, which was inconvenient. We had to change our reservation from staying 3 nights to 2 nights. And the staff told us there would have no refund for this change.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is still being refurbished so there was scaffolding around and we had to walk through part of the building works to get to our room. However, our room was beautiful! Large and modern with a Chromecast TV. The breakfast was great and the staff were all incredibly friendly and helpful. The location was also perfect for walking anywhere in the centre of Bath. I would definitely come back here in future.
Stayed 3 nights in Apr 2025

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spacious room, King bed, good towels. Small bathroom but nice. Provided breakfast room service each morning. Coffee bar included capsules, a French press, and fresh milk. Nice apple juice. Friendly, helpful staff. Even under construction high marks.
Stayed 3 nights in Apr 2025

10/10 Excellent

Phat

Liked: Cleanliness, staff & service, property conditions & facilities
As advertised. Doorman was very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Buchi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, lovely service
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

It was a little tricky getting to our room because of the on-going renovations.However, our room was comfortable and pretty. The breakfast was delicious and that room was lovely!
Stayed 2 nights in Apr 2025

10/10 Excellent

Yuka

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Nice historic hotel

The hotel was under construction, but the front desk employees went above and beyond to make us comfortable! I
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Stayed 1 night in Apr 2025

10/10 Excellent

Felicity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bulding, polite and helpful staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Ashton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Expensive for what it is but great location
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special Wedding Anniversary break

It was our Pearl Wedding Anniversary which I had mentioned when I booked. We were pleasantly surprised ot find they had upgraded us from a Superior room to a suite!! Another unexpected surprise was finding a bottle of bubbly on ice together with a dish of truffles and macarons in our room! The room was enormous and was very clean. It was a refurbished room and bathroom and had everything we could want. Including a Nespresso coffee machine and a fridge with complimentary coca colas and still and fizzy water. The hotel is in the throes of being renovated but our stay was not impaired in any way. No noise, or building materials left about. We were also provided with complimentary buffet breakfast because of the building works. This was continental as well as cooked English breakfast. Absolutely more than enough to eat and choose from. We loved The Francis and the staff were so friendly and helpful. We will definitely be back again!! Thank you
Stayed 2 nights in Apr 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
room was terrible.
Stayed 1 night in Apr 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seniors on the Town

Doorman went over & beyond to assist us. As Seniors, we very much appreciated his service. Bartenders were friendly & professional. Gave us suggestions for dinner. When we arrived at the restaurant, they were closing. We asked & the young lady gave us another suggestion. Very good restaurant that should be added to Your Hotel suggestions. Beckford Canteen!! Fresh lamb, so delicious & tender, no need for a fork. Everyone gracious & accommodating. Fabulous experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Darren, Birmingham

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Lynne

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was aware of the refurbishment but was not aware I’d be woken shortly after 7am by workmen shouting and climbing scaffolding outside my window. Door hinges in ‘refurbished’ block need a full review - lots of doors slamming at all times. No soundproofing between rooms. Rain shower disappointing.
Stayed 3 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Was undergoing renovations so not all facilities were available and our room was cut off from where the lift is, but otherwise a lovely hotel and excellent location. Staff very friendly and helpful. Would recommend.
Stayed 3 nights in Mar 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jean Paul, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel in the midst of a major renovation. We were booked into a newly renovated room which was nicely decorated, spacious and comfortable. There was some noise from renovations on weekdays but it was not particularly bothersome. The location is great - essentially equidistant between the Abbey and Roman Baths and the Circus and Royal Crescent. Buffet breakfast was very good and staff was inviting and helpful. Overall a very nice hotel.
Stayed 4 nights in Mar 2025

8/10 Good

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being part-way through a huge refurb, our stay was super! The hotel is elegant and stylish with comfortable beds and pillows. The staff went out of their way to make us feel welcome and as it was my partner’s birthday, they left us a very welcome treat of chocs mini macarons as well as a complimentary glass of fizz. We had our dog with us and she was also made very welcome and staff gave her lots of fuss and a few treats. A wonderful hotel with wonderful staff. Thank you for a fab stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Bath

There was construction happening so the restaurant was closed but we were offered a complimentary breakfast from the continental in the morning. A great selection and fresh breakfast each morning. The room was very comfortable. The WiFi was not the strongest connection. Great location as its central and nearby to many of the attractions and restaurants.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Beautiful hotel in perfect location for central Bath. We stayed in one of the new rooms which was fabulous. Everything was in the room that you might need including water in the fridge.
Stayed 1 night in Mar 2025