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Henrietta House, a member of Radisson Individuals

4.0 star property

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Photo gallery for Henrietta House, a member of Radisson Individuals

Lobby
Exterior
Restaurant
View from property
Room (Boutique Cosy) | Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
27-29 HENRIETTA STREET, Bath, England, BA2 6LR
  • Place, The Recreation Ground
    ‪2 min walk‬
  • Place, Roman Baths
    ‪4 min walk‬
  • Place, Thermae Bath Spa
    ‪6 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪36 min drive‬

Room options

View all photos for Traditional Room (Cosy)

Traditional Room (Cosy) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Traditional Room (Cosy)

7.0 out of 10
Good
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Boutique Cosy)

Room (Boutique Cosy) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room (Boutique Cosy)

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Boutique Individual)

Room (Boutique Individual) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room (Boutique Individual)

8.8 out of 10
Excellent
(6 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room (Boutique)

Standard Room (Boutique) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room (Boutique)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room (Superior)

Traditional Room (Superior) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Traditional Room (Superior)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Suite, 2 Bedrooms

Traditional Suite, 2 Bedrooms | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Traditional Suite, 2 Bedrooms

  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Basic Room

Basic Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Basic Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Traditional Room (INDIVIDUAL)

Traditional Room (INDIVIDUAL) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Traditional Room (INDIVIDUAL)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room (TRADITIONAL)

Standard Room (TRADITIONAL) | Accessible bathroom

Standard Room (TRADITIONAL)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Garden Area (TRADITIONAL)

Family Room, Garden Area (TRADITIONAL) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room, Garden Area (TRADITIONAL)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room (BOUTIQUE)

Triple Room (BOUTIQUE) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Triple Room (BOUTIQUE)

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room (BOUTIQUE)

Superior Room (BOUTIQUE) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Room (BOUTIQUE)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Two-Bedroom Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Traditional Two-Bedroom Suite

  • Sleeps 4

View all photos for Boutique Triple Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Boutique Triple Room

  • Sleeps 3

View all photos for Traditional Cosy Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Traditional Cosy Room

  • Sleeps 2

View all photos for Traditional Family Room-Garden

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Traditional Family Room-Garden

  • Sleeps 3

View all photos for Traditional Standard Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Traditional Standard Room

  • Sleeps 2

View all photos for Boutique Superior Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Boutique Superior Room

  • Sleeps 2

View all photos for Basic Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Basic Room

  • Sleeps 1

View all photos for Traditional Individual Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Traditional Individual Room

  • Sleeps 1

View all photos for Boutique Individual Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Boutique Individual Room

  • Sleeps 1

View all photos for Boutique Standard Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Boutique Standard Room

  • Sleeps 2

View all photos for Traditional Superior Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Traditional Superior Room

  • Sleeps 2

View all photos for Boutique Cosy Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Boutique Cosy Room

  • Sleeps 2

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About this property

Henrietta House, a member of Radisson Individuals

Hotel with a restaurant, 8-minute walk to Thermae Bath Spa
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Henrietta House, a member of Radisson Individuals offers 66 accommodations with coffee/tea makers and a hairdryer. Digital televisions are provided.

Bathrooms include baths or showers. This Bath hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Henrietta House, a member of Radisson Individuals. During your stay, you're just a quick walk from Thermae Bath Spa. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include a concierge and tour or ticket assistance
  • Steps from Great Pulteney Street and Pulteney Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Henrietta House, a member of Radisson Individuals also features tour/ticket assistance, a garden, and concierge services. Parking is available for a fee.

This 4-star Bath hotel is smoke free.

Henrietta House, a member of Radisson Individuals has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 22 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 22 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Henrietta House Radisson Indiv
Henrietta House A Member of Radisson Individuals
Henrietta House, a member of Radisson Individuals Bath
Henrietta House, a member of Radisson Individuals Hotel
Henrietta House, a member of Radisson Individuals Hotel Bath

Reviews

Henrietta House, a member of Radisson Individuals Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 43 out of 116 reviews
Rating 8 - Good. 40 out of 116 reviews
Rating 6 - Okay. 18 out of 116 reviews
Rating 4 - Poor. 6 out of 116 reviews
Rating 2 - Terrible. 9 out of 116 reviews

Reviews

10/10 Excellent

daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Nicholas

Stayed 1 night in Sep 2025

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Pretty good value, but doesn't quite hit the heights it should given the location. Tried this place three times with mixed results. From finding pasta in the fridge, to being charged twice to, most recently, having a room without chairs or water provided, I just wish it would try harder. But.....great value
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Interesting property.

An interesting property. The staff were very accommodating- especially over their limited parking as i unexpectedly couldnt walk well. They also changed our room as the first one was very hot. Both were well presented for older property.
Stayed 2 nights in Aug 2025

6/10 Okay

Hollie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room had two single beds pushed together even though it was superior, the aircon unit didn’t blow cold air and was incredibly noisey, the room was incredibly warm all weekend. The light shades were wonky, the bath really needed re-doing and it was creaking like crazy when you got in. The room overall was a bit shoddy and needs a re-dec. The parking isn’t ideal but that of course can’t be helped, the staff were very polite and helpful. With a few tweaks it could be greatly improved - it is a good location
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Henrietta fhoyel

Fantastic staff so willing to help with anything
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Bobby

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Damon

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mr Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service
The staff were very friendly from arrival, and continued to be very good throughout. The room was up several flights of stairs, which was fine for us, but would not be suitable for elderly or infirm people, and lift was out of order throughout our stay. Place in general could do with freshening up (paint/carpets) although our room itself was fine
Stayed 2 nights in Aug 2025

8/10 Good

Sally

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

A bit disappointed

The hotel is in a great location for visiting Bath. The check in was very quick and easy. The hotel decor was quirky, which was something we really liked. The room was up in the eaves so the walls were slanted making the room feel even smaller. The decor was nice and the bed was comfy but the bathroom could have been cleaner… there were dirty marks on the mirror and on the side. A face mask was left on a hook which we found odd. There was no milk, bottled water or drinking glasses in the room which we didn’t realise until we wanted some water during the night and a tea in the morning. So, it was just ok and as the title suggests, we left a bit disappointed.
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Stayed 3 nights in Jul 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very damp and smelled made me ill

This was terrible. The hotel should not put customers in room 44 as it's a very damp basement room (to the point the carpet is wet underfoot). I felt really ill the next day, so I feel that the room is unsafe for guests to stay in... even before being shocked to see the quality of wiring in the room. Radisson should be ashamed.
large dehumidifier had clearly been running a long time as smelled of burnt dust. Carper still very wet!
Dangerous electrics...even worse when you consider the extreme damp.
Damaged shower that missed a hose so just squirted out at you.
Bug in the shower...probably liked the damp/
Stayed 1 night in Jul 2025

10/10 Excellent

Alistair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very quiet stay in a garden room. Ideally located for visiting Bath.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and quiet, close to Roman Baths

Tucked into a quiet street very close to the Roman Baths, convenient to many restaurants and shops. The room was quite spacious and had both heat and an in-wall AC which was much appreciated as we were there during a heat wave and few places were cool. Bath has many hills and this stay was convenient to all the major sites without any up and down hikes!
Stayed 1 night in Jul 2025

6/10 Okay

Pauline

Business traveller
Liked: Cleanliness
Good place, but doesn’t match the standard and the price
Stayed 4 nights in Jul 2025

6/10 Okay

Ananda Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little surprised reception did not know local blue badge rules
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Stayed 2 nights in Jun 2025

6/10 Okay

G, Bosham

Liked: Staff & service
The Boutique Room we had was located in the lower ground floor. It was noisy, the toilet didn’t flush properly, shower leaked. Damp showed through in the bathroom. Overall, it was a tired room which needed updating & maintenance. Breakfast was fine but I think if it offered cheeses & hams for the full continental experience & pancakes as well, that would bring it on par with other hotels. There was no parking at the hotel (everyone I met had to park elsewhere) but parking at the Podium car park was ok. Overall, this is an expensive hotel because of its location. The staff were all friendly & helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph, Ellijay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff and hotel. Great ‘ English breakfast”
Stayed 1 night in Jun 2025

2/10 Terrible

Bartosz

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Dirty! Travelodge have higher standards! Staff incompetent!
Stayed 1 night in Jun 2025

10/10 Excellent

Coby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025