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The Palms Belize

Property class: 4
VIP Access

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Photo gallery for The Palms Belize

Minibar, in-room safe, desk, laptop workspace
Deluxe Suite, 2 Bedrooms, Pool View | Minibar, in-room safe, desk, laptop workspace
Outdoor pool, pool loungers
Interior
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5478 19th St, Belize City, Belize District
  • Place, San Pedro Belize Express Water Taxi Belize City Terminal
    ‪4 min drive‬
  • Place, Supreme Court of Belize - Belize City Court House
    ‪4 min drive‬
  • Place, Bannister Island
    ‪4 min drive‬
  • Airport, Belize City (TZA-Belize City Municipal)
    ‪8 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio Suite, 1 King Bed, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(21 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 2 Queen Beds, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Studio Suite, 2 Queen Beds, Pool View

9.8 out of 10
Exceptional
(19 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Bedrooms, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms, Pool View

10.0 out of 10
Exceptional
(7 reviews)
  • 134 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

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About this property

The Palms Belize

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services. Housekeeping is available on request.
The Palms Belize offers 12 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. This accommodation offers separate dining areas. Smart televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include a shower, bathrobes and hairdryers.

This Belize City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
During your stay at The Palms Belize, you'll be within walking distance of Museum of Belize. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and a virtual front desk
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from San Pedro Belize Express Water Taxi Belize City Terminal and a few minutes from Museum of Belize
The Palms Belize offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. The business-friendly The Palms Belize also features spa services, concierge services, and local meal delivery service. Free self parking is available.

This 4-star Belize City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Baby bath
  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (on request) (for a fee)

Outdoors

  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • Blender
  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Microwave
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Palms Belize Hotel
The Palms Belize Belize City
The Palms Belize Hotel Belize City

The Palms Belize Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 446 out of 497 reviews
Rating 8 - Good. 39 out of 497 reviews
Rating 6 - Okay. 8 out of 497 reviews
Rating 4 - Poor. 2 out of 497 reviews
Rating 2 - Terrible. 2 out of 497 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

dawn

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful spacious modern room. Cold beer, wine and snacks available in the room along with complimentary fresh baked cinnamon bread loaf. Landscaping was superb on the porch and around the pool. Not much in the area for dinner but the reception desk has menus and the local pick up service no. Wonderful service.
Stayed 1 night in Jan 2026

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities
The property was immaculate and the staff was outstanding
Stayed 1 night in Jan 2026

10/10 Excellent

Kris

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Excellently nt staff providing outstanding service, especially the two ladies at the front desk who went above and beyond to make my disabled husband’s and my stay. Super comfortable . I recommend that the Owner/management of this hotel reward them immediately with a salary increase or a one time bonus, to incentivize them to continue their employment at the Palms. Kris Menon
Stayed 5 nights in Jan 2026

6/10 Okay

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Cold staff. Unwelcoming atmosphere. Beautiful room. Nice pool. Tiny gym. I wouldn’t recommend this place.
Pool view
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

WALTER

Business traveller
Liked: Cleanliness, staff & service
Room was super clean and staff was very pleasant! Definitely would stay here again
Stayed 3 nights in Jan 2026

10/10 Excellent

Geovanni, Cuauhtémoc

Liked: Cleanliness, amenities, property conditions & facilities
Super clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Wayne A, Poinciana

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, beautiful, room was huge. I felt safe.
Stayed 6 nights in Jan 2026

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Location, staff, modern rooms.
Stayed 5 nights in Jan 2026

6/10 Okay

Wendy

Stayed 3 nights in Jan 2026

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and friendly
Stayed 1 night in Jan 2026

8/10 Good

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and property, very friendly, walking distance to food and drink
Stayed 1 night in Jan 2026

10/10 Excellent

Faron

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff; very friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Stayed 2 nights in Jan 2026

10/10 Excellent

Valerie

Stayed 1 night in Jan 2026

10/10 Excellent

KINNE

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and comfortable, little too cold and didn't warm up easily. Casual checking, very helpful staff, very nice hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
All around great experience....
Stayed 7 nights in Jan 2026

10/10 Excellent

Arvydas, Saline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Courteous staff. Good location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brian

Stayed 4 nights in Jan 2026

10/10 Excellent

Leslie, Evanston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super responsive staff, large and luxurious rooms. Great pool area.
Stayed 1 night in Jan 2026

10/10 Excellent

Reniya

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay at The Palms Belize! The property was beautiful, clean, and relaxing, and the staff was incredibly kind and helpful. What truly stood out was how they went above and beyond to arrange transportation for us back to the airport — even after our stay in San Pedro. That level of care made our trip completely stress-free. Highly recommend and would absolutely stay again!
Stayed 1 night in Jan 2026

10/10 Excellent

Freddie

Stayed 1 night in Jan 2026

10/10 Excellent

Latchmin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and amazing coconut bread was awaiting us when we arrived. So thoughtful!
Stayed 1 night in Nov 2025

8/10 Good

Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the site staff were very courteous and accommodating, a special thank you to Julia, Sheridan and Mike. The pool area was very nice. The landscaping is well maintained. I would absolutely recommend this facility to friends and family. There are only a few things I would recommend as "opportunities for enhancement". 1.) Upload CNN & a sports network on the televisions such that guest can follow world news and big sports events. 2.) Upgrade the fitness center equipment, the current pieces are sufficient, but a more premium treadmill and elliptical machine would be very nice. Additional dumbbells would be great also (at least up to 40lbs). 3.) This is small but worth noting, upon check-in, there were approximately 6 - 8 beer bottles left under the kitchen sink by the previous guests. It was obviously an oversight but none the less, a great opportunity to remind housekeeping to check all areas as the rooms are prepared for subsequent guests.
Stayed 6 nights in Dec 2025