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Basic Hotel Bergen

2.0 star property

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Bar (on property)
Reception
Front of property
Single Room | Desk, iron/ironing board, free WiFi, bed sheets
Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Free WiFi

Explore the area

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Hakonsgaten 27, Bergen, Vestland, 5015
  • Place, Torgalmenningen Square
    ‪5 min walk‬
  • Place, Hurtigruten Terminal
    ‪7 min walk‬
  • Place, Fish Market
    ‪8 min walk‬
  • Airport, Bergen (BGO-Flesland)
    ‪18 min drive‬

Room options

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    About this property

    Basic Hotel Bergen

    Hotel with a bar, steps from St. John's Church
    This hotel features a bar/lounge, concierge services and express check-out. Other amenities include multilingual staff assistance and a vending machine. Weekly housekeeping is available.
    Basic Hotel Bergen offers 43 accommodations with a hairdryer and free toiletries. LED televisions are featured in guestrooms.

    Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

    During your stay at Basic Hotel Bergen, you're just a quick walk from Hurtigruten Terminal. A bar and concierge services are available.
    • Free WiFi
    • Enjoy drinks at the bar/lounge
    • Amenities include multilingual staff, a lift and a vending machine
    • Steps from St. John's Church and 4 minutes on foot from Den Nationale Scene
    Basic Hotel Bergen offers its guests a vending machine, multilingual staff, and concierge services. You can enjoy a drink at the bar/lounge. Basic Hotel Bergen also features express check-out and a lift. The front desk is open around the clock.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi

    Food and drink

    • A bar/lounge

    Conveniences

    • Limited-hour front desk
    • Vending machine

    Guest services

    • Concierge services
    • Housekeeping (weekly)
    • Multilingual staff

    Accessibility

    • Lift

    More

    • 1 building
    • 5 floors
    • Built in 2011

    Room amenities

    Bedroom

    • Bedsheets provided

    Bathroom

    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Shower
    • Towels provided

    Entertainment

    • 40-inch LED TV

    Food and drink

    • Electric kettle

    More

    • Desk
    • Heating
    • Iron/ironing board on request

    Policies

    Check-in

    Check-in start time: 3 PM; check-in end time: anytime
    Early check-in subject to availability
    Early check-in fee: NOK 200
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Contactless check-out
    Late check-out subject to availability
    A late check-out fee will be charged
    Express check-out available

    Special check-in instructions

    The front desk is open daily from 9:30 AM - 4:30 PM
    Front desk staffed during limited hours
    For any questions, please contact the property using the information on the booking confirmation
    Information provided by the property may be translated using automated translation tools
    Reception hours are: October-April: 9:30 AM-4:30 PM; May-September: 9 AM-11 PM. Guests arriving outside of regular check-in hours will receive key box check-in instructions from the property.

    Access methods

    Front desk (limited hours), lockbox

    Pets

    • No pets allowed, but service animals are welcome

    Children and extra beds

    • Children are welcome.
    • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
    • Cots (infant beds) are available for NOK 175 per night.

    Payment types at the property

    Important information

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Early check-in fee: NOK 200 (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: NOK 175 per night

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards; cash is not accepted
    Noise-free guestrooms cannot be guaranteed
    Safety features at this property include a smoke detector
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    The front desk at this property is open daily from 9:30 AM - 4:30 PM.
    Guests will receive lockbox information. For any questions, please contact the property using the information on the booking confirmation.
    If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

    We should mention

    • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
    • Registered guests are the only ones allowed to be in guestrooms.

    Property is also known as

    Basic Hotel Bergen
    Basic Hotel
    Basic Bergen
    Basic Hotel Bergen Hotel
    Basic Hotel Bergen Bergen
    Basic Hotel Bergen Hotel Bergen

    Reviews

    Basic Hotel Bergen Reviews

    7.4

    Good

    7.6/10

    Cleanliness

    7.4/10

    Staff & service

    6.4/10

    Amenities

    7.4/10

    Property conditions & facilities
    Rating 10 - Excellent. 149 out of 778 reviews
    Rating 8 - Good. 321 out of 778 reviews
    Rating 6 - Okay. 198 out of 778 reviews
    Rating 4 - Poor. 73 out of 778 reviews
    Rating 2 - Terrible. 37 out of 778 reviews

    Reviews

    8/10 Good

    Verified traveller

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The only small problem was the night-club below. Apart from that, exactly what I expected for the price, which is enough for me.
    Stayed 2 nights in Mar 2020

    6/10 Okay

    Adrian-Ioan

    Travelled with group
    Disliked: Cleanliness, property conditions & facilities
    Stayed 1 night in Feb 2020

    10/10 Excellent

    Vivian, Huntington Beach

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Very central location. Check in was a bit confusing but it worked out in the end. If you want something quiet, this is not the place for you. There are many bars around that play music until late night. I only met the staff for my check out but they were extremely helpful over the phone and email.
    Stayed 2 nights in Jan 2020

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Jan 2020

    6/10 Okay

    Verified traveller

    Okay. Good location and a stones throw away from al places
    Stayed 1 night in Dec 2019

    2/10 Terrible

    Verified traveller

    Liked: Staff & service
    Disliked: Property conditions & facilities, room comfort

    WORST NIGHT SLEEP

    The hotel is as the name suggests, is basic. The worst aspect, and one which should stop anyone from booking here, is the presence of two nigh clubs downstairs. We were on the fith floor, and coule hear everything all night even with ear plugs in- there was no prior warning of this, and especial odd as they provided the ear plugs! The staff are curtious and helpful, which was the upside of having 4hours of sleep.
    Stayed 1 night in Dec 2019

    8/10 Good

    Agnes

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Central location, good and flexible service and very good standard
    Stayed 1 night in Oct 2019

    2/10 Terrible

    Verified traveller

    Liked: Staff & service
    Disliked: Cleanliness, amenities, property conditions & facilities
    Stayed 2 nights in Sep 2019

    6/10 Okay

    John

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    How Did I Miss This in the Reviews

    Overall, the stay was ok. The young woman who checked me in was very nice and recommended some places to visit. The room was clean and the size was as I expected. Unexpectedly, the TV was the best I have had in any hotel stay this year. I thought it was odd that there was a set of earplugs on the desk in the room. Having not read the reviews carefully enough, I had no idea the hotel was over a night club. The noise was not expected. Luckily, I was at the back of the hotel on the 4th floor and that muted some of the noise however I could still identify some of the songs being played. For safety reasons, I do not like to sleep with two earplugs however there was no choice and they actually did block out the noise. However you cannot wear earplugs and relax watching some tv before bed and the beat from below was distracting. Was it a horrible experience? No. Would I stay here again? Probably not which is too bad as everything else was fine with the hotel and location.
    Stayed 3 nights in Sep 2019

    8/10 Good

    Verified traveller

    Liked: Cleanliness, property conditions & facilities, room comfort

    Data protection

    The standard was good, but I found it unacceptable and against data protection standards that my name was publicly listed on the entrance door to the hotel in full view for passera-by. Apart from this all was good, and I liked receiving a code for the door.
    Stayed 1 night in Aug 2019

    8/10 Good

    ranil

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities
    Stayed 1 night in Aug 2019

    6/10 Okay

    David

    Disliked: Cleanliness, room comfort
    Stayed 4 nights in Aug 2019

    2/10 Terrible

    Christopher

    Disliked: Staff & service, property conditions & facilities, room comfort
    Not good. At 12 midnight we were woken by very loud booming music. Did not stop til 2.30 am. NOT GOOD !!!!!!!!!
    Stayed 1 night in Aug 2019

    6/10 Okay

    Verified traveller

    Travelled with partner
    Liked: Cleanliness
    Disliked: Amenities
    Clean and comfortable but no tea and coffee in room although there is a kettle. Downside is it's above a club so from 10pm to 2.30am it's noisy!
    Stayed 2 nights in Aug 2019

    8/10 Good

    shaon

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Jul 2019

    10/10 Excellent

    Verified traveller

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Given the name of the hotel, the room was much larger than anticipated. Everything ins Bergen is easily accessible from hotel location.
    Stayed 1 night in Jul 2019

    10/10 Excellent

    Laurens

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Jul 2019

    10/10 Excellent

    Verified traveller

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The name describes the property perfectly. It is a basic hotel room for one night in Bergen. Clean and close to the harbor area and public transportation.
    Stayed 1 night in Jun 2019

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stayed 6 nights in Jun 2019

    10/10 Excellent

    dejian

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Perfect location for us.
    Stayed 1 night in Jun 2019

    2/10 Terrible

    thomas

    Disliked: Cleanliness, staff & service, room comfort

    RUN AWAY FROM THIS HOTEL

    DONT STAY HERE!!!!!! Unless you want to party until 3am which is the time the bar beneath will stop playing their earth shattering loud music. The hotel even puts out ear buds beside the bed.
    Stayed 1 night in Jun 2019

    4/10 Poor

    Verified traveller

    Disliked: Staff & service, property conditions & facilities, room comfort

    Loud music at night/no service/no equipments

    I travelled a lot, and lived in both budget/economic hotels and some times high-standard/luxurous hotels. I am not a picky person, and seldom complain. But this must be one of my worst hotel experiences. 1) Though the hotel is close to the city center and there are good kafes og restaurants just nearby, the hotel locates in the same building as a night club! The heavy music lasts till 2:00 til 3:00 at night!!! Even though the hotel provides ear plugs, this does not help much. 2) no service. There is no room service. I understand this is a simple hotel, but when you pay over 1000 NOK per night, and it is called 'hotel', you expect more. 3) no/bad equipment: The only coffee machine at the second floor was out of order (it seems no one tried to fix it). When you were just out of shower, you also found that the hair blower in the bathroom did not work.
    Stayed 2 nights in Jun 2019

    6/10 Okay

    Verified traveller

    Liked: Cleanliness
    The other reviews are true- there is extremely loud music every night. I thought it wouldn’t be an issue because I’m a born and raised New Yorker, but the music comes in through the windows and shakes the walls and I was on the 3rd floor. I was able to sleep after a while because I was exhausted, but I definitely would not recommend this place to anyone with trouble sleeping. The music STARTS at 11pm and goes at least until 2:30 am. I guess the hotel tries to make up for it by giving earplugs, but who wants to sleep with earplugs!? It’s obvious that the owners and employees of both the club and the hotel have never tried to sleep in one of the rooms, otherwise there is no way they would allow this to happen every night. Also the reception desk is supposed to be open until 11 pm but it was closed by 5 pm or so on both nights I stayed there. On top of this, they tried to charge me double for the room, not realizing I already prepaid- I think this was an honest mistake though. The location is great however and the room is a nice size (no housekeeping service). I would only recommend this place to someone who can sleep through anything and only if you are saving a significant amount of money over the next cheapest hotel.
    Stayed 2 nights in May 2019

    4/10 Poor

    Rune Mathias

    Liked: Staff & service, property conditions & facilities
    Disliked: Room comfort
    Nice place, but extremely noisy location (for my room) bar/discotheque close by playing loud until 2am or so...
    Stayed 1 night in May 2019

    10/10 Excellent

    Verified traveller

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Great price and location. Minimalist but had the essentials
    Stayed 1 night in May 2019