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Sorell Hotel Arabelle Bern

3.0 star property

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Photo gallery for Sorell Hotel Arabelle Bern

Exterior
Restaurant
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Mittelstrasse 6, Bern, BE, 3012
  • Place, Bern Art Museum
    ‪12 min walk‬
  • Place, Botanical Garden
    ‪14 min walk‬
  • Place, Federal Palace
    ‪17 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Single Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Sorell Hotel Arabelle Bern

Along with self parking, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a computer station, free newspapers and a front desk safe.
Sorell Hotel Arabelle Bern offers 41 accommodations with a safe and complimentary bottles of water. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and fans. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Sorell Hotel Arabelle Bern, you'll be within walking distance of Bundeshäuser. Features include free WiFi in public areas, plus dry cleaning service and self-parking (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Within a 15-minute walk of Bundeshäuser and Wege zu Klee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Sorell Hotel Arabelle Bern, you'll find multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A computer station is on site and WiFi is free in public spaces. Sorell Hotel Arabelle Bern also features dry cleaning/laundry services, a front desk safe, and a lift. Parking is available for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 17 per night)
  • Limited on-site self parking

Things to do

  • Bicycles

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 150

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 17 per night
  • Pet fee: CHF 20 per pet, per night
  • Late check-out fee: CHF 150 (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Arabelle Bern
Arabelle Hotel
Arabelle Hotel Bern
Hotel Arabelle
Sorell Hotel Arabelle Bern
Sorell Hotel Arabelle
Sorell Arabelle Bern
Sorell Arabelle
Sorell Hotel Arabelle Bern
Sorell Hotel Arabelle Hotel
Sorell Hotel Arabelle Hotel Bern

Sorell Hotel Arabelle Bern Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 99 out of 353 reviews
Rating 8 - Good. 167 out of 353 reviews
Rating 6 - Okay. 63 out of 353 reviews
Rating 4 - Poor. 16 out of 353 reviews
Rating 2 - Terrible. 8 out of 353 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gunther

Liked: Cleanliness
Room was very clean, friendly and helpful staff, great breakfast and ideal location close to HBF as well as in a quiet area.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay in the heart of Bern

Friendly welcome at reception, helpful staff.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for train station and easy walking to centre. We found the self-checking in confusing - particularly locating our room number.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the friendly customer service, the atmosphere, and the breakfast options. I was pleased to see signs in various places about fair trade products and sustainability.
Stayed 2 nights in May 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Good location for us. Very quiet, large room, good breakfast. Will come back again.
Verified

6/10 Okay

Gerd

Liked: Cleanliness, amenities
decent bed, but only 1 small pillow, small room, terrible check-in.... no person after 6pm, tedious computer based check in with multiple problems.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Harvey

room is charmless, very small and dingy. Breakfast was mediocre. I would not think it is 4 star, maybe 2. No amenities. The front desk staff was very good. H. G.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location of the hotel. it was easy to walk to transportation and to different parts of the city. We had a room under the eaves that had skylights for light and ventilation. Really appreciated the fresh air they brought to the room. We could have used better lighting in the room for evening.
Verified

2/10 Terrible

Zeljko

Disliked: Staff & service, amenities, property conditions & facilities
I booked this hotel because they state they have available parking. They don't!!! "Available parking" is a street parking which one must search in streets around the hotel. After a long working day, I spent half an hour looking for an available parking space and, after I didn't find it, I had to park in a garage 1km away and carry my baggage to the hotel. I wanted to cancel the hotel, but they did not accept cancelation. This is completely unacceptable, and I will make a complaint about it on expedia!
Verified

2/10 Terrible

Pascal

Liked: Staff & service
Disliked: Cleanliness, amenities
Zimmer hellhörig, parken auf der Straße, Frühstück bescheiden
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto extremamente limpo e organizado, cuidado com o hóspede num nivel maravilhoso
Stayed 2 nights in Oct 2025
Verified

8/10 Good

PING SAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店環境唔錯，地點亦都方便。如果設備齊全啲咁就Perfect啦。
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Schmutzige Toilette, schlechte Frühstück, sehr laut Umgebung
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Beatrice

Liked: Cleanliness, amenities, property conditions & facilities
Es war im obersten
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel , voltaria a me hospedar

Pela descrição eu achava que o hotel ficava mais próximo da estação de trem, quando chegamos andamos com malas em torno de 20min para chegar, mas depois que entendemos mais a logística começamos a pegar o ônibus que passa a cada 4min e nos deixa em frente à estação (distância do hotel para o ponto de ônibus da no máximo 2min), e aí ficou ótimo. Na rua tem cafeteria e supermercado (o que é ótimo para economizar na Suíça), além de uma sorveteria deliciosa. O café da manhã é bem gostoso e servem a partir das 6:30h, o que ajuda bastante quando temos que sair cedo para fazer passeio. O quarto não tem ar condicionado, achei bem estranho isso, pedimos para mudar de quarto, mas disseram que todos são assim, porém colocaram em nosso quarto dois aparelhos de ar condicionado portátil, o que deu pra refrescar e deixar a noite mais agradável. Pedimos também mais travesseiro (só tinha um por pessoa) e prontamente nos atenderam. A cama é bem baixa, porém confortável. Não tem recepção 24h, se eu não me engano tem funcionário até as 17h e depois é virtual. No geral, achei um bom hotel, funcionários super educados, voltaria a me hospedar .
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine Nacht in Bern

Ich habe eine Nacht in dem Hotel verbracht. Der Check in ging schnell, das Zimmer im 4. Stock sehr gross und komfortabel. Am Morgen zum Frühstück ist alles da. Es waren ca 15 Minuten zu Fuss zum Bahnhof. Insgesamt ein sehr schöner Aufenthalt. Vielen Dank an das Team.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer war toll
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Verified traveller

Unbefriedignede Parkplatzsituation

Keine hoteleigenen Parkplätze und öffentliche gibt es keine freien (auch nach langer Suchfahrt keine freien gefunden) - das Migros Parkhaus in der Nähe hat horrende Preise. Das Bahnhof Parkhaus war die "Rettung" - CHF39 pro 24h - 15-20 Minuten zu Fuss.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Bernd

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Zimmer und Dusche sehr klein Personal sehr freundlich WC Spülung vom Nachbarn Zimmer zu hören
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Tatjana

Liked: Staff & service
Sehr nettes Personal, vor allem beim Frühstück. Check-in ab gewisser Uhrzeit nur mit Self-Check-in möglich, wobei Code für Türe aufgrund Buchung über ebookers.ch nicht bekannt war und wir mehrmals klingeln mussten, bis wir hereingelassen wurden. Self-Check-in war dann nicht möglich, da mein Name nicht mit Umlaut geschrieben wurde und die Buchungsnummer nur von ebookers.ch vorlag, die nicht funktionierte. Check-in somit eher mühsam.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Gute zentralgelegene Übernachtungsmöglichkeit. Schlicht und einfach.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurz und bündig

Einfach toll, gäbig und ganz schön gelegen.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Udo

Disliked: Amenities, property conditions & facilities
Keine Parkplätze trotz anders lautenden Beschreibung Dürftiges Frühstück
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien placé pour la visite de la vieille ville environ 20 minutes. Belle chambre
Stayed 1 night in Nov 2022
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service

Check In

Grundsätzlich war der Aufenthalt OK. Ein bisschen mühsam war das Self Check In mit der Codierung der Zimmerkarten.
Stayed 3 nights in Nov 2022