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The Castle Hotel

2.0 star property

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Photo gallery for The Castle Hotel

Restaurant
Exterior
Family Triple Room | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi
Lounge
Family Triple Room | Bathroom | Shower, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
103 Castlegate, Berwick-upon-Tweed, England, TD15 1LF
  • Place, Berwick-upon-Tweed Barracks and Main Guard
    ‪9 min walk‬
  • Place, Berwick-upon-Tweed Town Hall
    ‪9 min walk‬
  • Place, Berwickshire Coastal Path
    ‪11 min walk‬

Room options

View all photos for Standard Single Room

Standard Single Room | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(22 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Suite

Standard Suite | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Standard Suite

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Basic Double Room

Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Basic Double Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Castle Hotel

This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a TV in a common area. Housekeeping is available on request.
The Castle Hotel offers 15 accommodations with complimentary bottles of water and a hairdryer. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The free breakfast at The Castle Hotel gets high marks from our customers. During your stay, you're just a quick walk from Berwick's Walls. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include coffee/tea in a common area and TV in a common area
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Berwick's Walls and The Maltings Theatre and Cinema
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

The Castle Hotel also features karaoke, coffee/tea in common area, and a television in common area. Self parking is free.

Smoking is allowed in designated areas at this Berwick-upon-Tweed hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
The Castle Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from noon - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

The Castle Hotel Hotel
The Castle Hotel Berwick-upon-Tweed
The Castle Hotel Hotel Berwick-upon-Tweed

The Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 287 reviews
Rating 8 - Good. 80 out of 287 reviews
Rating 6 - Okay. 45 out of 287 reviews
Rating 4 - Poor. 7 out of 287 reviews
Rating 2 - Terrible. 3 out of 287 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities
Comfortable, Warm, comfy bed. clean bathroom. Friendly staff. Would happily stay again.
Stayed 1 night in Nov 2025

6/10 Okay

John

Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent nothing was a bother. Room spotless but really cold. One of the staff brought a fan heater to help speed up heating the room
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Clean rooms stay here lots very conveniently situated 2 mins from the railway station. Quiet reasonably priced bar for food and drink. Staff all good and polite.
Stayed 2 nights in Nov 2025

4/10 Poor

Stuart

Liked: Cleanliness, property conditions & facilities
Walls were paper thin, could hear pretty much everything going on in the room next to me. The kitchen was closed when it should have been open. The only breakfast included was continental, i had to ‘upgrade’ for a full english/hot roll but this was not communicated to me aywhere before booking. Overall a disappointing stay
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to town centre. Warm, comfortable room. Good continental breakfast, cooked is also an option for £8.95. Staff very nice and helpful. Would certainly stay again.
Stayed 1 night in Nov 2025

8/10 Good

Thomas, Seaham

Stayed 1 night in Nov 2025

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly, room 4 was perfect, spotless and recently refurbished bathroom. 24 hr parking at railway station for £3.70 so car was securely parked yet heard no noise from station in our room. Pool table and darts in separate bar area meant quieter lounge with various games available. Would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, and lovely staff. Breakfast could do with some offer of eggs or ham, but what they have is nice and fresh
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashleigh

Stayed 2 nights in Sep 2025

8/10 Good

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Room excellent ant very clean. Comfortable bed , nice bed linen and towels. Staff pleasant and helpful
Stayed 2 nights in Oct 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, everything there, including towels, really handy for the railway station and adjacent bus links, not far from the town centre, staff very pleasant.
Stayed 3 nights in Oct 2025

10/10 Excellent

Audrey

Travelled with partner
Liked: Amenities
Everything was great
Stayed 1 night in Oct 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

james

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property has no parking!
Stayed 1 night in Oct 2025

8/10 Good

Ms Anne

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for central Berwick
Stayed 1 night in Sep 2025

8/10 Good

Daniel E

Liked: Cleanliness, property conditions & facilities
Nice breakfast
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
A bit dated, but comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room and bathroom. Great staff. Super location. Very neat place to stay. Very pleased
Stayed 1 night in Sep 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An enjoyable stay

Very clean and comfortable room. Friendly and welcoming staff and lovely continental breakfast included in price. Plenty of on-street parking near the hotel and within walking disrance to.the main centre. Good value for money. Our only complaint was that the restaurant was not serving food in the evening as the chef was away. One of the reasons we had chosen the hotel was that it had a restaurant, and food choices nearby were limited unless walking some distance. Other than that, we really enjoyed our stay. Thank you
Stayed 1 night in Sep 2025

6/10 Okay

Peter

It’s basically a pub, opposite railway station, offering a basic continental breakfast, packaged cereal etc. I went instead to the Thistle-Do-Me in nearby Walkergate for a delicious inexpensive breakfast. The only time I stayed for dinner there was none available in absence of chef. I was alone in room for three and found storage inadequate and found the wi-fi too weak to use unless I went out on the landing. Older clientele but mostly fit hikers with small cases/backpacks who could negotiate the steep stairs. Heating was on but via a timer. Shower fine. Excellent access to trains and buses, hiking trails, castle and river walks along with good restaurants and shops. Great town to stay made up for average accommodation.
Stayed 4 nights in Sep 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We pleasantly surprised at The Castle hotel. It was smart inside and very comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

When I arrived I discovered that hotels.com had mistakenly mentioned parking on site but there was none - I had to pay £7 to park in the station carpark. Then when I saw the bedroom I was disappointed by the size of the room and the size of the hand basin.
Stayed 2 nights in Sep 2025