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The Castle Hotel

2.0 star property

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Photo gallery for The Castle Hotel

Restaurant
Exterior
Lounge
Family Triple Room | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi
Standard Single Room | Bathroom | Shower, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
103 Castlegate, Berwick-upon-Tweed, England, TD15 1LF
  • Place, Berwick-upon-Tweed Barracks and Main Guard
    ‪8 min walk‬
  • Place, Berwick-upon-Tweed Town Hall
    ‪8 min walk‬
  • Place, Berwickshire Coastal Path
    ‪9 min walk‬

Room options

View all photos for Standard Single Room

Standard Single Room | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(18 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Suite

Standard Suite | Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Standard Suite

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Basic Double Room

Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Castle Hotel

Hotel in Berwick-upon-Tweed with free breakfast and restaurant
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception.
The Castle Hotel offers 15 accommodations with complimentary bottles of water and a hairdryer. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

The free breakfast at The Castle Hotel gets high marks from our customers. During your stay, you're just a quick walk from The Maltings Theatre and Cinema. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include coffee/tea in a common area
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of The Maltings Theatre and Cinema and Berwick's Walls
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

The Castle Hotel also features karaoke and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this Berwick-upon-Tweed hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
The Castle Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Evening entertainment
  • Karaoke

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from noon - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

The Castle Hotel Hotel
The Castle Hotel Berwick-upon-Tweed
The Castle Hotel Hotel Berwick-upon-Tweed

The Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 132 out of 257 reviews
Rating 8 - Good. 76 out of 257 reviews
Rating 6 - Okay. 40 out of 257 reviews
Rating 4 - Poor. 6 out of 257 reviews
Rating 2 - Terrible. 3 out of 257 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

Super choice of hotel as it is near the station, so it easy to get to & from. It is also located a bit away from the main shopping area, so quieter than if nearer the town. The staff too were very friendly & helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Stayed 1 night in Jul 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good
Stayed 4 nights in Jul 2025

8/10 Good

Dr David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 3 nights. The first night we were in room 14, which had a noisy extra fan outside our window. We complained and were move to the best room in the hotel. which gave us 2 splendid nights sleep/
Stayed 3 nights in Jul 2025

6/10 Okay

Iain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This would have been a 4 if it were not for the first night being in an airless cell-like single room. The double room was exponentially better. The b&b breakfast was a continental and the pastries and coffee were ordinary. On the plus side the staff were very helpful and the location excellent for the railway station and buses.
Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Stayed 1 night in Jul 2025

10/10 Excellent

Jeanette. (Jan)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were 100and 50 percent absolutely fantastic. Nothing was a problem. I had Visa trouble and they could not do enough for me.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one night stay, ideal location for our purposes.
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Comfortable even though small with all the services, ie tea coffee fan tv nice touch small radio playing when entering. Hair dryer, shampoo etc. good sleep as very comfortable bed.
Stayed 1 night in Jul 2025

4/10 Poor

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Misleading description on Hotels.com

Good- friendly staff and clean Bad- posting on hotels.com is misleading. They don't have free parking. Free parking on the street might be avaible. Crowded pay and display carpark nearby. They say breakfast is free and have a picture of a full English breakfast in their listing. But hot food is extra. There was a DJ in the bar on Saturday night. Volume was absurd. Had trouble sleeping.
Stayed 3 nights in Jun 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service
The hotel is very well staffed and very well situated for public transport. Because I have orthopedic challenges, I found the lack of a lift to be disappointing, but that has more to do with me than with the hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Iris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Borders Hotel we would recommend to friends

The hotel was kept clean to a very high standard and all staff we met were exceptionally polite and helpful.
My husband enjoying a pint.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely few days staying here. The staff were friendly, and the rooms were clean and comfortable. A couple of things to note that aren't made clear in the listing: there is a £20 charge per dog, and while it says breakfast is included, this only refers to a continental breakfast—not a full cooked breakfast as the images might suggest. That said, the continental breakfast was okay, offering a good selection of pastries, cereals, fruit, yoghurt, and toast.
Stayed 3 nights in Jun 2025

4/10 Poor

David

Disliked: Cleanliness, amenities
First of all, the staff were all hreat. The hotel room was an overpriced fire trap and very basic. The hotel was locked up and dark, bar closed too!, at 9:45 on a Saturday. Both mornings at breakfast, the first voffee cup i picked up hadn't been washed properly. I would not stay there again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and the staff were wonderful, helpful and very thoughtful
Stayed 1 night in Jun 2025

6/10 Okay

Anthony

Liked: Room comfort
Good location, nice staff,
Stayed 2 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in May 2025

6/10 Okay

David

Travelled with group
Was ok but they rip you off for a cooked breakfast which is £9 extra. The second pic of the listing is a cooked breakfast so its a con when you say bed and breakfast
Stayed 1 night in May 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Average

Pretty average. Our room looked out over a busy road. It was a short walk from a rather sad looking town. Although we were allowed dogs the st for the was mic higher than other hotels and for breakfast we were banished to a side room.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Food was excellent.
Stayed 7 nights in May 2025