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Do not stay at this hotel. It is not a 4 star place. Our shower had no door, the junior suite was advertised as an ocean view but there is a huge building in front and you can see barely a slice of ocean. Also, after we got home, the hotel informed us randomly that they were charging us an extra 200 euro because we left a few shopping bags in the hotel room. They called it a cleanliness fee. Stay somewhere else
Mehrsa
Stayed 3 nights in Jul 2025
8/10 Good
Claudia
29 Jun 2025
Liked: Cleanliness, staff & service
Fair value for price, great location to all beaches and lots of food options in the area as well as shopping. Not quite as seen on website but was a reasonable stay.
Very nice, clean, beautiful small hotel in the heart of Biarritz. The staff were very friendly and polite and accommodating. Had a pleasant experience.
From the moment I arrived – early – I felt welcome. I was able to sit down comfortably, order a cappuccino and relax while my room was prepared. I enjoyed a conversation with (Florian) a friendly staff member who excelled at connecting through conversation. From check-in through my very last day, everything was perfect. Staff were relaxed but also on their toes, so to speak. I will return to this particular hotel in Biarritz.
Flo Bernard was excellent at checking me in, helping with parking and great restaurant suggestions. Parking is very easy right below hotel. In a perfect location right by the beach and shopping. And the FREE breakfast was amazing. I had a city view room that was very modern. I also saw the ocean view rooms and suites, amazing .