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Axel Hotel Bilbao – Adults Only

4.0 star property

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Photo gallery for Axel Hotel Bilbao – Adults Only

Restaurant
Junior Suite | Down duvets, minibar, in-room safe, desk
Rooftop terrace
Gym
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View in a map
Mesedeetako Kaia 3, Bilbao, 48003
  • Place, Arriaga Theater
    ‪3 min walk‬
  • Place, Ribera Market
    ‪3 min walk‬
  • Place, Plaza Nueva
    ‪5 min walk‬
  • Airport, Bilbao (BIO)
    ‪13 min drive‬

Room options

View all photos for Basic Room, City View

Basic Room, City View | Down duvets, minibar, in-room safe, desk

Basic Room, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Classic Room

Classic Room | Down duvets, minibar, in-room safe, desk

Classic Room

9.4 out of 10
Exceptional
(36 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Views to the river

Premium Room, Views to the river | Down duvets, minibar, in-room safe, desk

Premium Room, Views to the river

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, City View

Classic Suite, City View | Down duvets, minibar, in-room safe, desk

Classic Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Axel Hotel Bilbao – Adults Only

Adults-only hotel connected to a shopping centre in Bilbao with a full-service spa
A full-service spa, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and spa services.
Axel Hotel Bilbao – Adults Only offers 110 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Ibiza Posidonia. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

With your stay at Axel Hotel Bilbao – Adults Only, you're connected to a shopping centre and just a quick walk from Bilborock. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Ibiza Posidonia
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
Axel Hotel Bilbao – Adults Only offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and dry cleaning/laundry services are also featured at Axel Hotel Bilbao – Adults Only.

This 4-star Bilbao hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Bilbao – Bilbao
AXEL HOTEL BILBAO ONLY ADULTS
Axel Hotel Bilbao – Adults Only
Axel Hotel Bilbao – Adults Only Hotel
Axel Hotel Bilbao – Adults Only Bilbao
Axel Hotel Bilbao – Adults Only Hotel Bilbao

Reviews

Axel Hotel Bilbao – Adults Only Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 170 out of 253 reviews
Rating 8 - Good. 58 out of 253 reviews
Rating 6 - Okay. 15 out of 253 reviews
Rating 4 - Poor. 7 out of 253 reviews
Rating 2 - Terrible. 3 out of 253 reviews

Reviews

10/10 Excellent

Amresh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. Very close to the old town. Great roof bar and a cute pool (unheated). No children in the hotel. Excellent breakfast. Highly recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

New and clean but would not stay again

Room was new and clean However the room design is a bit odd. Bathroom has no door (a curtain), shower has a see through glass (no privacy), and shower area shape makes it too large, wasting space and making the rest of the room too small. Bed was quite uncomfortable - even if new - and so were the pillows (both me and my wife woke up sore) Location is central and easy to walk to the old town, but the neighbourhood and area where the hotel actually is (and behind the hotel) made us feel quite unsafe (to the point we took Ubers rather than walking a few times).
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quiet location out of city center, yet still close to the more bohemian side of Bilbao. We thoroughly enjoyed it!
Stayed 2 nights in May 2025

10/10 Excellent

Donna Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Warda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia

Stayed 4 nights in Aug 2025

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights at Axel Bilbao. Room was nice and spacious, especially liked the large shower. Location was convenient just across the bridge from old town. However, the streets right behind the hotel up the hill was sketch and didn’t feel as safe to walk according to taxi driver and we saw some fights break out among locals.
Stayed 2 nights in Aug 2025

10/10 Excellent

rob

Stayed 5 nights in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel on the edge of old town in Bilbao
Stayed 3 nights in Jul 2025

10/10 Excellent

Douglas, Saint Augustine

Stayed 3 nights in Jul 2025

10/10 Excellent

Chandi

Stayed 3 nights in Jun 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely newly build hotel we had a wonderful 4 nights there
Stayed 4 nights in Jun 2025

8/10 Good

Vlastimil

Disliked: Cleanliness, property conditions & facilities
Unpleasant smell in the room, bathroom not cleaned properly,
Stayed 3 nights in Jul 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Beatriz

Stayed 3 nights in Jul 2025

4/10 Poor

amar

Liked: Cleanliness
Disliked: Staff & service

Nothing to write home about

Unfriendly staff...they really dont want to be there
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie Ann

Stayed 5 nights in Jun 2025

10/10 Excellent

Olivia

Lovely stay, great location!

The hotel staff were super nice, especially on reception, always happy to give directions or a recommendation. The room is nice, we had a lovely gesture on one of our birthdays, when chocolates and a free drinks token for the both of us at sky bar was left, what a lovely touch! Not many sun loungers by the pool but is only a roof terrace to be fair. Only other feedback is that the hanging situation is a smidge impractical if you are a lady and bring lots of dresses. You need to move the tea and coffee station for your clothes to actually hang. That feature is more aesthetic than practical. Otherwise the hotel is lovely, with good facilities and lush location next to the old town.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cool place. Conveniently located. Spa benefits were nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the old town. New and clean. Would stay again and look for this hotel group in other parts of Spain.
Stayed 3 nights in Jun 2025

4/10 Poor

Rene

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Smelly room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Comfortable and quiet
Stayed 2 nights in Jun 2025