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Axel Hotel Bilbao – Adults Only

4.0 star property

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Photo gallery for Axel Hotel Bilbao – Adults Only

Restaurant
Lobby
Gym
Junior Suite | 1 bedroom, down duvets, minibar, in-room safe
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Mesedeetako Kaia 3, Bilbao, 48003
  • Plaza Nueva
    ‪5 min walk‬
  • Guggenheim Museum Bilbao
    ‪18 min walk‬
  • San Mames Stadium
    ‪3 min drive‬
  • Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, down duvets, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | 1 bedroom, down duvets, minibar, in-room safe

Classic Room

9.4 out of 10
Exceptional
(28 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Views to the river

Premium Room, Views to the river | 1 bedroom, down duvets, minibar, in-room safe

Premium Room, Views to the river

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Classic Suite, City View

Classic Suite, City View | 1 bedroom, down duvets, minibar, in-room safe

Classic Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, City View

Basic Room, City View | 1 bedroom, down duvets, minibar, in-room safe

Basic Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About this property

Axel Hotel Bilbao – Adults Only

Adults-only hotel connected to a shopping centre in Bilbao with a seasonal outdoor pool
A 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, spa services, a seasonal outdoor pool and dry cleaning are on-site.
Axel Hotel Bilbao – Adults Only offers 110 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with Turkish bath/hammam.
With your stay at Axel Hotel Bilbao – Adults Only, you're connected to a shopping centre and just a quick walk from Bilborock. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
Axel Hotel Bilbao – Adults Only offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and dry cleaning/laundry services are also featured at Axel Hotel Bilbao – Adults Only.

Smoking is allowed in designated areas at this 4-star Bilbao hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in August.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Bilbao – Bilbao
AXEL HOTEL BILBAO ONLY ADULTS
Axel Hotel Bilbao – Adults Only
Axel Hotel Bilbao – Adults Only Hotel
Axel Hotel Bilbao – Adults Only Bilbao
Axel Hotel Bilbao – Adults Only Hotel Bilbao

Axel Hotel Bilbao – Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 160 reviews
Rating 8 - Good. 38 out of 160 reviews
Rating 6 - Okay. 10 out of 160 reviews
Rating 4 - Poor. 6 out of 160 reviews
Rating 2 - Terrible. 3 out of 160 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’m could not fault the hotel. Beautiful rooms, friendly and very helpful staff, perfect location for exploring Bilbao. Old Town just across the bridge and then only a 5-10 minute walk to the main shopping area. Couldn’t be more perfect. Will definitely stay again.
Stayed 5 nights in May 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

There is no nearby parking garage

Parking was far away and a challenging drive to reach! The hotel was very nice but some small things…there is no place in the bathroom for counter space. It is weird that a new hotel would be designed that way. Other than the parking it was a very nice stay!
Stayed 2 nights in May 2025

10/10 Excellent

Neelum

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience.
Stayed 3 nights in May 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 star hotel!

If I could give this hotel 10 stars, I would! It was amazing! The room was spacious and very comfortable. The hotel and room were very clean and everything was so new and fresh. The staff were very friendly and allowed us to check in early which was really appreciated. It's in a very convenient location, close to the market and walking distance to lots of the sites, bars and restaurants.
Stayed 3 nights in May 2025

6/10 Okay

David

Stayed 1 night in May 2025

6/10 Okay

Iain

Liked: Cleanliness, property conditions & facilities, room comfort
It was in a good location and very clean.
Stayed 4 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Amanda

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephane

Stayed 1 night in May 2025

10/10 Excellent

kENNETH-rOY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptional. The breakfast buffet was incomparable to anything but the Paradors where we have stayed in the past. The location is convenient beyond expectations for its proximity to the old city. Thsi hotel is to be recommended unhesitatingly.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in an excellent location close to the old town.
Stayed 6 nights in Apr 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay
Stayed 3 nights in Apr 2025

8/10 Good

Takako

Stayed 3 nights in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

This was my first stay at an Axel hotel and it was wonderful. The staff are amazingly helpful and rhe property is immaculate. The location is easy to get to and makes a perfect base for exploring Bilbao.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Super hotel very close to the old town. Building is new and fresh. Fair price and an excellent breakfast. Staff were friendly. Will stay again if in Bilbao.
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent boutique style hotel

Fantastic hotel, great location in centre of Bilbao. Very friendly and exceptional reception staff. Beautiful and very comfortable rooms with great shower. Delicious, fresh and tasty breakfast with lots of choice. Great coffee and breakfast staff so friendly and helpful. We didn’t use roof top pool as weather not hot enough, but looked stunning and will return in the summer to try it out. Cannot recommend more highly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet room. City view room was not of the city- faced a block wall! Asked Robin ( reception) for alternative - very unhelpful and rude. Didn’t tell us details of spa /hotel etc when we checked in. Told us to come back at 3pm only to discover our bags had not been put inside luggage room - had been left outside the door unattended and also no room change requested! Robin was going off shift at 3! Hotel very nice, good location.
Stayed 3 nights in Mar 2025

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and amazing staff. Poor soundproofing on rooms - we were able to hear an awful lot of the goings on of other guests.
Stayed 7 nights in Mar 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. The thermostat did not function so it was a bit stuffy and the sheets were very scratchy , but the staff was friendly, helpful and kind and the location was perfect
Stayed 4 nights in Mar 2025

10/10 Excellent

phil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Karol, Sakai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place. Parapapapa I’m lovin it.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Axel is relatively new. The rooms are well designed, the shower is very stylish. Ivan and his staff do their best to give a good client experience. Ivan checked me in and was extremely charming. There was an issue with another guest and they put things right promptly. My only little criticism is that the spa is small and nice but none of its facilities were warm enough, the spa, jacuzzi and steam all needed to be a few degrees warmer. Also the Axel in San Sebastián provided bathrobes and slippers at no extra cost and they were in the room, in Bilbao there is a charge but as the changing facility in the spa is small it would be better to also provide the robes and slippers in the rooms. Otherwise the hotel is beautifully appointed and a great location for the Old Town and a fifteen/twenty minute walk to the Guggenheim.
Stayed 2 nights in Feb 2025