Holiday Inn Express Bilbao by IHG

3.0 star property

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Exterior
Terrace/patio
Exterior
Down duvets, individually furnished, desk, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Zarandoa Kalea, 5, Derio, Vizcaya, 48160
  • Place, University of Deusto Bilbao
    ‪8 min drive‬
  • Place, Guggenheim Museum Bilbao
    ‪9 min drive‬
  • Place, San Mames Stadium
    ‪10 min drive‬
  • Airport, Bilbao (BIO)
    ‪14 min walk‬

Room options

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(28 reviews)
  • Park view
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(27 reviews)
  • Park view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room

8.6 out of 10
Excellent
(49 reviews)
  • Park view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(52 reviews)
  • Park view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Holiday Inn Express Bilbao by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, a coffee shop/cafe and a microwave in a common area.
Holiday Inn Express Bilbao by IHG offers 114 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Beds feature down duvets. A pillow menu is available. 20-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers.

This Derio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Bilbao by IHG. During your stay, you'll be close to Guggenheim Museum Bilbao. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served at weekends
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Guggenheim Museum Bilbao and 13 minutes from San Mames Stadium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 30 square feet (3 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Bilbao by IHG. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 3-star Derio hotel is smoke free.

Guests are served a free buffet breakfast on weekends from 5:00 AM to 10:30 AM.
Snack bar – This bar serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available on weekends 5:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Snack bar

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 30 square feet of conference space
  • Meeting rooms

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number HBI-01225
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Bilbao
Holiday Inn Express Bilbao Derio
Holiday Inn Express Bilbao Hotel
Holiday Inn Express Bilbao Hotel Derio
Inn Express Bilbao Hotel
Holiday Inn Express Bilbao
Express Bilbao By Ihg Derio
Holiday Inn Express Bilbao by IHG Hotel
Holiday Inn Express Bilbao by IHG Derio
Holiday Inn Express Bilbao an IHG Hotel
Holiday Inn Express Bilbao by IHG Hotel Derio

Holiday Inn Express Bilbao by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fast and efficient, very helpful front desk receptionist, shuttle was efficient
Stayed 1 night in Dec 2025

6/10 Okay

Sherri

Travelled with group
Hot! Heat was on in room The air conditioning was stated to be on but alas it was heat. Went to sightsee and came back to temperatures of 88 degrees. We do not mind using a fan and window for cooling the room but the instructions were in correct and it was a poor sleep due to temperature. We had a large flying bug in our room. The front desk was not available to come and take care of this. We called many times without assistance.
Stayed 1 night in Nov 2025

10/10 Excellent

james p

Liked: Cleanliness, staff & service, amenities
Spotless room. Courteous staff
Stayed 1 night in Nov 2025

8/10 Good

Bradley, Midland

Stayed 1 night in Nov 2025

10/10 Excellent

Edgardo

Stayed 1 night in Oct 2025

8/10 Good

Martin, Rome

All fine, except the restaurant ran out of several dishes
Stayed 1 night in Nov 2025

4/10 Poor

Sam

Liked: Staff & service, amenities
Disliked: Cleanliness
Room had 3 single beds not wot I booked and tv kept going off, Nice people thow
Stayed 1 night in Nov 2025

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and highly professional and helpful staff
Stayed 1 night in Nov 2025

6/10 Okay

Yoko

Liked: Cleanliness
The breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel. Very handy location.
Stayed 1 night in Oct 2025

10/10 Excellent

GARY

Stayed 1 night in Oct 2025

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a perfectly serviceable airport hotel, one of two major ones very near the Bilbao airport. Fairly basic compared to a "fancy" hotel in the city, and (like 99% of European hotels) lacking washcloths. But, comfy beds, quiet rooms, an excellent breakfast spread, a decent bar, and really a short ride to the city. What's not to love? The airport shuttle starts at 5 a.m. and has limited capacity. But, the staff is well aware of the early morning flight schedule to get everyone there in plenty of time. It's like an 8-minute roundtrip from hotel to terminal. 😎
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near airport, the shuttle service is free, and the driver is amazing.
Stayed 1 night in Oct 2025

8/10 Good

Paula

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticks all the bxes

A great place to stay when having an early flight. Shuttle service frequent and room has a good bed. Reception and restaurants staff excellent.
Stayed 1 night in Oct 2025

8/10 Good

Malisa, Houston

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is a great property if you just want to stay over night for an early flight and need airport shuttle service.
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, accommodating staff, nice clean room, easy transport to/from airport.
Stayed 1 night in Sep 2025

8/10 Good

Oscar D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband and I only stayed a night.Breakfast was excellent. A good variety.We decided to take the bus. Bus stop is nearby.Not punctual. As we waited the shuttle service was around the clock. Staff was wery friendly. I think the shower needed a little attention, moldy.
Stayed 1 night in Oct 2025

4/10 Poor

sandra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The common area is very nice and updated. The rooms are not there were mode due between the grout line. The tub was old and the towers were tired. The shuttle service was marginal leaving was good but coming from the airport the driver didn’t bother to stop. Literally just did a drive-by.
Stayed 1 night in Sep 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

PATRICIA

Stayed 1 night in Sep 2025

4/10 Poor

Paul, Hampton

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are very old and weathered. No water bottle provided in the room. Spanish only television. Expedia booking of 2 rooms was not recognized and check in was over 30 minutes as a result. It was 31C and the shuttle bus driver did not turn on air conditioning. Holiday Inn and Expedia should be embarrassed about this property.
Stayed 2 nights in Sep 2025

2/10 Terrible

Erik

Disliked: Cleanliness, property conditions & facilities, room comfort
Banheiro alagado e com chuveiro vazando. Sem condições de uso confortável. Atendimento - não trocaram o quarto, não me forneceram um rodo Foi resolvido com colocação de toalhas para não molhar tudo mais. Forneceram toalhas para tal.
Stayed 1 night in Sep 2025