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Hotel Ercilla de Bilbao, Autograph Collection

4.0 star property

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Photo gallery for Hotel Ercilla de Bilbao, Autograph Collection

Breakfast, lunch and brunch served
View from property
Reception
Premium Room, 2 Single Beds (Vintage) | Minibar, in-room safe, desk, free WiFi
Premium Room, 2 Single Beds (Vintage) | Minibar, in-room safe, desk, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Housekeeping

Explore the area

View in a map
Ercilla 37, Bilbao, Vizcaya, 48011
  • Plaza Moyua
    ‪5 min walk‬
  • San Mames Stadium
    ‪11 min walk‬
  • Guggenheim Museum Bilbao
    ‪11 min walk‬
  • Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds (Vintage)

Premium Room, 2 Single Beds (Vintage) | Minibar, in-room safe, desk, free WiFi

Premium Room, 2 Single Beds (Vintage)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Vintage)

Premium Room, 1 King Bed (Vintage) | Minibar, in-room safe, desk, free WiFi

Premium Room, 1 King Bed (Vintage)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, free WiFi

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Minibar, in-room safe, desk, free WiFi

Room, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds (Vintage)

Room, 2 Single Beds (Vintage) | Minibar, in-room safe, desk, free WiFi

Room, 2 Single Beds (Vintage)

  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Stylish)

Room, 2 Single Beds (Stylish) | Minibar, in-room safe, desk, free WiFi

Room, 2 Single Beds (Stylish)

8.6 out of 10
Excellent
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, City View (Stylish)

Superior Room, 2 Single Beds, City View (Stylish) | Minibar, in-room safe, desk, free WiFi

Superior Room, 2 Single Beds, City View (Stylish)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View (Stylish)

Superior Room, 1 King Bed, City View (Stylish) | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 King Bed, City View (Stylish)

9.0 out of 10
Wonderful
(15 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, City View (Glamour)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Stylish Double Room

  • Sleeps 2

Standard Room

  • Sleeps 2

Stylish Superior Twin Room

  • Sleeps 2

Vintage Premium Twin Room

  • Sleeps 2

Vintage Premium King Room

  • Sleeps 2

Stylish Twin Room

  • Sleeps 2

Vintage King Room with Sofa bed

  • Sleeps 3

Stylish Superior King Room

  • Sleeps 2

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About this property

Hotel Ercilla de Bilbao, Autograph Collection

Hotel with a restaurant, near San Mames Stadium
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and 24-hour room service. Housekeeping is available on request.
Hotel Ercilla de Bilbao, Autograph Collection offers 325 accommodations with minibars and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Ercilla de Bilbao, Autograph Collection. During your stay, you're just a quick walk from Ensanche. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Within a 15-minute walk of San Mames Stadium and Guggenheim Museum Bilbao
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and gift shops/newsstands are also featured at the business-friendly Hotel Ercilla de Bilbao, Autograph Collection. Parking is available for a fee.

This 4-star Bilbao hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Bermeo – This restaurant serves breakfast, brunch and lunch.
Bistro Bermeo – On-site bistro. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bermeo
  • Bistro Bermeo

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 13 for children
  • Valet parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number H.BI.00575
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Ercilla
Ercilla Bilbao
Ercilla Hotel
Hotel Ercilla
Hotel Ercilla Bilbao
Ercilla Hotel Bilbao
Golden Tulip Bilbao
Hotel Ercilla
Ercilla de Bilbao Autograph Collection by Marriott
Hotel Ercilla de Bilbao, Autograph Collection Hotel
Hotel Ercilla de Bilbao, Autograph Collection Bilbao
Hotel Ercilla de Bilbao, Autograph Collection Hotel Bilbao

Hotel Ercilla de Bilbao, Autograph Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 386 out of 877 reviews
Rating 8 - Good. 331 out of 877 reviews
Rating 6 - Okay. 104 out of 877 reviews
Rating 4 - Poor. 44 out of 877 reviews
Rating 2 - Terrible. 12 out of 877 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

David

Stayed 2 nights in Apr 2025

8/10 Good

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Ramon

Not everything was really bad.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ambrosio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE PROPERTY
Stayed 1 night in Apr 2025

10/10 Excellent

Shinji

Stayed 3 nights in Apr 2025

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good but wifi needs to be fixed

We really enjoyed this hotel. Great location, great rooftop bar. Only downside was the wifi--terrible service. In our five day stay, we were only able to get wifi service one of the days. They really need to upgrade it as I'm sure it's frustrating for business travelers (we were touring most of the time so it was an inconvenience while we were in the room.) Otherwise, friendly front desk staff, great service in the bar/restaurant. All in all, a good experience, but fix the wifi.
Stayed 4 nights in Apr 2025

10/10 Excellent

Layne James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a central part of the city not far fron the plazza moyuo. Easy to get to off the bus from the airport. Also a short 15 min walk to the old town.
Stayed 1 night in Apr 2025

10/10 Excellent

Marco

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gretchen, Thiensville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we have met at the property is friendly and helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

yokine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are quite nice, they have a really nice terrace and the location is just right around all the shops and restaurants. The only bad thing I can say is the shower head was a little outdated.
Stayed 4 nights in Feb 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great and room was clean, nice and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

GARY

Liked: Cleanliness, staff & service
Wifi in bedrooms extremely poor or none existent. Reported three times on consecutive days, on each occasion I was informed it would be addressed and a signal booster would be installed in room. Sadly this was not the case.
Stayed 4 nights in Oct 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for many of Bilbao's main attractions. Staff was friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service
Really nice room, lovely rooftop terrace bar (reserve a table in advance), very good breakfast buffet. Very good service. Only gripe was that the WiFi in the room wasn’t very strong - they did sort it but made video calls tricky.
Stayed 2 nights in Sep 2024

10/10 Excellent

karol

Stayed 2 nights in Sep 2024

8/10 Good

T

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had good rooms on the first floor that were quiet and spacious and well-equipped. The rooftop bar was a great place to meet and relax. The hotel was in a good position for exploring the city. The breakfasts were good and the staff were very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in an excellent location. Concierge Julia was very knowledgeable and helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Very good location and comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Sofie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property!
Stayed 2 nights in Aug 2024

10/10 Excellent

JUAN Ignacio

Travelled with family
Stayed 2 nights in Aug 2024