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ibis budget Bilbao City

1.0 star property

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Lobby sitting area
Bar (on property)
Sports facility
Property amenity
Superior Room, 1 Double Bed (XL) | Blackout curtains, soundproofing, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Calle Zankoeta 9, Pensión 1 Estrella, N Reg H.Bi.01272, Bilbao, Biscay, 48013
  • San Mames Stadium
    ‪8 min walk‬
  • Plaza Moyua
    ‪16 min walk‬
  • Guggenheim Museum Bilbao
    ‪3 min drive‬
  • Bilbao (BIO)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed (XL)

Superior Room, 1 Double Bed (XL) | Blackout curtains, soundproofing, free WiFi, bed sheets

Superior Room, 1 Double Bed (XL)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Adapted Twin Room (2 Single Beds)

Adapted Twin Room (2 Single Beds) | Blackout curtains, soundproofing, free WiFi, bed sheets

Adapted Twin Room (2 Single Beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room Adapted

Double Room Adapted | Blackout curtains, soundproofing, free WiFi, bed sheets

Double Room Adapted

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Double Bed

Blackout curtains, soundproofing, free WiFi, bed sheets

Single Room, 1 Double Bed

8.4 out of 10
Very good
(13 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Blackout curtains, soundproofing, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(11 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Blackout curtains, soundproofing, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(38 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis budget Bilbao City

Pet-friendly pension connected to a railway/underground station in Bilbao with a 24-hour front desk
Self parking, a 24-hour front desk and tour/ticket assistance are available at this smoke-free pension. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
Ibis budget Bilbao City offers 149 accommodations with free toiletries and blackout curtains. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Bilbao pension provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis budget Bilbao City. During your stay, you'll be connected to a railway/underground station and just a quick walk from San Mames Stadium. Features include free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a car charging station, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from San Mames Stadium and a 5-minute drive from Guggenheim Museum Bilbao
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of ibis budget Bilbao City, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Bilbao pension is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per night)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 9.50 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.50 per person
  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number HBI01272
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis budget Bilbao City Bilbao
ibis budget Bilbao City Pension
ibis budget Bilbao City Pension Bilbao

ibis budget Bilbao City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 514 reviews
Rating 8 - Good. 196 out of 514 reviews
Rating 6 - Okay. 59 out of 514 reviews
Rating 4 - Poor. 17 out of 514 reviews
Rating 2 - Terrible. 9 out of 514 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pavel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Thomas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Arrived late into Bilbao before heading to San Sebastián. Ideal hotel for getting our heads down. Basic but that is all we required.
Stayed 1 night in May 2025

10/10 Excellent

FULVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable value for money. I liked the functional and minimalist design of the rooms. The breakfast service was perfect. The staff's attention and friendliness were impeccable. Highly recommended.
Museo Guggenheim / Frank Gehry
Picasso: Arlequines
Boceto de Leonardo Da Vinci
Boceto de Rafael Sanzio
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Travelled with group
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It locality to where we wanted to be
Stayed 1 night in May 2025

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic, but very modern and clean

Hotel was very nice for a 2 night stay, basic, but very modern and clean It was very expensive for the facilities provided, but I was there to see Spurs in the Europa League final, so demand was very high A nice touch was the key ring momento left in our rooms
Stayed 2 nights in May 2025

2/10 Terrible

ALEXANDRA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything splendid
Stayed 2 nights in Apr 2025

6/10 Okay

Eddie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but clean in a good location

Small but very clean room in a great location. Reception staff were excellent (a guy from Cuba) and explained the various parking options we had. Shower was excellent, great pressure and plenty of hot water. A small bit cramped in the room but more than suited our needs for a two night stay. Wouldn’t hesitate to stay here again if back in Bilbao.
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your going to be close to the centre but avoid the noise this is probably the best basic hotel to do it and only a 11 minute walk to the stadium a 5 minute walk to the airport bus stop
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Excellent Hotel! center in Bilbao, easily accessible with metro lines, also really close from the Airport Bus (go all the way to end stop of the bus and its 5-10 min walk, easy). Room/Bathroom great, however, walls are thin so be mindful.. would book again!
Stayed 2 nights in Apr 2025

8/10 Good

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very small and basic room, no refrigerator or microwave. Good location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
🙂
Stayed 1 night in Apr 2025

8/10 Good

ryan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Katya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Good location to explore the city

Good location to explore the city. Close to the main bus stop (convenient for day trip to San Sebastian, transport to airport, etc.) and to the Stadium. Half an hour walking or a few metro stops to the old town. Staff was polite and helpful. Room is small but it is a budget hotel after all. Had to ask for missing towels when we arrived. Shower room is directly in the room and the door is glass, have this in mind if you are traveling with other people. Sink in the room.
Stayed 3 nights in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Basic but value for money

For the price paid probably not great however price was reflective of demand for rooms in area at time. Room isnt comfortable but at least spacious and clean. Hotel is ideally located for bars, restaurants, public transport and sightseeing. Friendly staff and if quality of accommodation is not a high priority it is an ideal place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bidget friendly hotel

Great location, very good breakfast and the hours for breakfast are really good - 6-11 on weekends which is perfect. I paid €15 extra for a late checkout as i had a bike event in the moring of the day i was leaving and it was so colpetely worth it. Staff super friendly and helpful, hotel very nice and clean. Rooms have plenty of space and very comfortable. Shower is also great
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Stayed 5 nights in Mar 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy room with lovely shower. All staff were very friendly and efficient, quick to respond to requests
Stayed 6 nights in Dec 2024

10/10 Excellent

Manoela, New York

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito solícitos todos os funcionários do hotel. Quarto limpo e agradável
Stayed 7 nights in Nov 2024

8/10 Good

Malcolm, Silver Spring

Liked: Cleanliness
A very basic but clean hotel which matched the price charged.
Stayed 1 night in Aug 2024

10/10 Excellent

Manoela, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024