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Sercotel Arenal Bilbao

Property class: 3

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Photo gallery for Sercotel Arenal Bilbao

A multi-story hotel with balconies, a red facade, and signage for 'Arenal Hotel'.
Interior detail
A cozy room with a large arched window, a round table, two armchairs, a bookshelf, and a wall-mounted lamp.
A breakfast buffet with pastries, cheeses, and meats.
A set of four green boxes with text and icons, each labeled with a different item: comb, feminine kit, tissues, and shower cap.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Fueros, 2, Bilbao, Vizcaya, 48005
  • Place, Arriaga Theater
    ‪2 min walk‬
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Santiago Cathedral
    ‪5 min walk‬
  • Airport, Bilbao (BIO)
    ‪15 min drive‬

Room options

View all photos for Basic Double Room

A hotel room with a bed, bedside table, lamp, and a TV mounted on the wall.

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

A hotel room with a bed, a desk, a chair, a door, and two framed pictures on the wall.

Basic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

A hotel room with a large flat-screen TV, a wooden bed with white linens, a bedside table with a lamp, and a window with curtains.

Classic Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

A hotel room with a large bed, bedside tables, a desk, a chair, a mirror, and a door.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Classic Double Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for CLASSIC DOUBLE

Minibar, in-room safe, desk, soundproofing

CLASSIC DOUBLE

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

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Exterior
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,004 reviews
The price is €125
includes taxes & fees
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About this property

Sercotel Arenal Bilbao

This smoke-free hotel features concierge services, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library and express check-out are on-site.
Sercotel Arenal Bilbao offers 36 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Sercotel Arenal Bilbao's great location. During your stay, you're just a quick walk from San Nicolas Church. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free Wi-Fi in some public areas
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Guggenheim Museum Bilbao and 6 minutes from San Mames Stadium
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
Sercotel Arenal Bilbao offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Sercotel Arenal Bilbao also features laundry facilities, dry cleaning/laundry services, and express check-out.

This 3-star Bilbao hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 8 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.50 per day); discounts available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 8 AM to 11 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11.50 for adults and from EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Sercotel Arenal Bilbao.

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Sercotel Arenal Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 374 out of 627 reviews
Rating 8 - Good. 189 out of 627 reviews
Rating 6 - Okay. 47 out of 627 reviews
Rating 4 - Poor. 12 out of 627 reviews
Rating 2 - Terrible. 5 out of 627 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Stephanie

Disliked: Staff & service
This has a fantastic location and a decent breakfast with kind staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great locations and super clean hotel near the old town.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jolee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Good staff and fantastic breakfast
Stayed 5 nights in May 2026
Verified review

8/10 Good

Una

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Minna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic hotel, in a fine location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Norma S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to all major activities.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good overall. Great beds and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Ideally placed for Casco Viejo, which is the heart of the real city.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel Great staff In a fantastic location in the old town Breakfast was more than adequate
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great rooms and always stay when I’m in Bilbao
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Old town
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, excellent staff nice clean room
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Chia-Hui

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the hotel is very clean
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the first time traveler.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended. Great location.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to the old part of town. Room was quite spacious and cleaned daily. Would recommend
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, everything one needs for a few days stay. Breakfast was scheduled but I could see why… excellent quality of bed and quiet! The best part was the location - right on Of casco viejo and Abando. Would book this again.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Minna

Liked: Cleanliness, staff & service, property conditions & facilities
Wi-fi & breakfast basic
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Airy room, great view, and location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in the heart of Bilbao’s Old Town. The property has been renovated and it sparkles. Not particularly quiet, given all the hustle and bustle going on. But is gives quick access to Bilbao’s main attractions.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Jorge

Liked: Staff & service
Disliked: Amenities
Hot wave in Bilbao, ac did not cool at all. Great location. Parking in public lot a block away
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Yelitza Peraza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very nice staff.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Disleidys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a very good stay at this hotel for four nights. The location was excellent, the hotel was very clean, and the staff was friendly and welcoming throughout the stay. The only negative aspect was that the shower was extremely small and felt very cramped. Aside from that, everything else was great and I enjoyed my experience at the hotel.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Great location near to bus stops, metro and tram. Staff were helpful and friendly. Room had great view of theatre and river and was very clean with good facilities.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Jannicke-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, clean and spacious rooms and friendly staff.
Stayed 2 nights in Jun 2025