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Refborg Hotel & Spiseri

3.0 star property

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Photo gallery for Refborg Hotel & Spiseri

Lobby sitting area
Reception
Exterior
Quadruple Room | Desk, iron/ironing board, cots/infant beds, rollaway beds
Breakfast and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View in a map
Buen 6, Billund, 7190
  • Place, Lego House
    ‪3 min walk‬
  • Place, LEGOLAND® Billund
    ‪16 min walk‬
  • Place, Lalandia Water Park
    ‪3 min drive‬
  • Airport, Billund (BLL)
    ‪4 min drive‬

Room options

View all photos for Single Room

Desk, iron/ironing board, cots/infant beds, rollaway beds

Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Desk, iron/ironing board, cots/infant beds, rollaway beds

Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, cots/infant beds, rollaway beds

Triple Room

9.2 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, cots/infant beds, rollaway beds

Quadruple Room

8.6 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

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About this property

Refborg Hotel & Spiseri

Family-friendly hotel with free breakfast and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Refborg Hotel & Spiseri offers 26 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Billund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Refborg Hotel & Spiseri. During your stay, you're just a quick walk from Lego House. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Free self-parking and extended parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Lego House and a 2-minute drive from LEGOLAND® Billund
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A library, a terrace, and an arcade/games room are also featured at the family-friendly Refborg Hotel & Spiseri. Free self parking is available.

This 3-star Billund hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.
Spiseri – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spiseri

Things to do

  • Arcade/game room
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 02 January:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • Pets: DKK 150 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for DKK 200.0 per night.
  • Cots (infant beds) are available for DKK 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DKK 150 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per night
  • Rollaway bed fee: DKK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 6:00 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Billund Kro
Billund Kro Hotel
Kro Billund
Billund Kro Denmark
Refborg Hotel Spiseri Billund
Refborg Hotel Spiseri
Refborg Spiseri Billund
Refborg Spiseri
Refborg Hotel Denmark/Billund
Refborg Hotel & Spiseri Hotel
Refborg Hotel & Spiseri Billund
Refborg Hotel & Spiseri Hotel Billund

Refborg Hotel & Spiseri Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 162 out of 290 reviews
Rating 8 - Good. 91 out of 290 reviews
Rating 6 - Okay. 25 out of 290 reviews
Rating 4 - Poor. 11 out of 290 reviews
Rating 2 - Terrible. 1 out of 290 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at the Refborg. In response to other reviews, I can confirm that this is an historic property maintained by a small, dedicated and very friendly staff who know the quirks of the property. Room layout and shower/bathroom size varies with each room. You will have plenty of hot water and great water pressure if you understand how to operate the knobs in the shower. Ask for help if it is confusing. You will have standard Danish beds which have separate bases that serve as the mattress, with a topper. This is the norm, and quite comfortable, but may not feel cushiony if you are not used to it. You can always request more pillows to use as body pillows if you wish. The windows all open in a variety of positions. Ask for assistance if you are not sure how to operate them. Air conditioning is not common in Denmark. In summer, open your windows at night, close the shades for the day to lessen heat. The Refborg provides fans to circulate air for comfort. One day may be warm/hot, with the next much cooler. If you are uncomfortable. know the weather will soon change. The rooms at the Refborg are ample for a single, cozy for a couple, a little more cozy for families. Utilize the community room and lounge area outside it for more play space. A fridge and microwave is there for your use too. If something just doesn't feel right, speak to the staff. I have gotten to know many of them well and know they will always do their best to help make your stay feel like home.
Stayed 18 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there were very kind. We appreciated them sharing what is around them because it was our first time. We still have more to see so we'll book here again.
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right across the street from Lego House. Free shuttle during the summer will get you everywhere you need to go in Billund
Stayed 3 nights in Jul 2025

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Nataliia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet good location
Stayed 1 night in Jun 2025

4/10 Poor

Ian

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Moina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is right across the street from Lego House which is extremely convenient. The hotel front desk was also so helpful in making dinner reservations for us and also arranging a taxi for 8 of us back to Billund airport. If you are looking to spend one night in Billund this is a good option. My only comment would be that we booked a room for 4 people and while it worked, it was extremely small. So be prepared.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Make Billund a day trip unless you like hard beds

I am shocked how many rave reviews this hotel has gotten. I chose it because of them. Maybe their room was different than ours. The worst sleep I have ever had I. A hotel. Hard and lumpy- - like camping - on a cot. The bathroom flooded and was patched up so much it looked awful and felt awful under your feet. Again like a campground bathroom not an expensive hotel. This was an expensive stay and the room was rundown, stuff falling apart. It was awful especially for the price. So disappointed. Breakfast wasn’t anything special and the coffee was terrible. Stayed at a hotel Skt Annæ in Copenhagen just $30 more a night and the amenities were incredible. Refborg needs a major remodel and new beds. Very little water pressure to the shower and the stairs are dangerous. Spiral that is very thin. It’s a terrible accident waiting to happen. I have traveled all over Europe and even in post Soviet Czech Republic the rooms/beds/showers were better. It was close to Lego House and the people when I saw them were very nice. Lego Corp need to buy that place and restore it completely. It was the best rated out of the town which leads me to say, stay a night and then find another town - like Copenhagen. Make Billund a day trip. Again the people were fine and it was as clean as it could be just worn down
Stayed 3 nights in Jun 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very quaint. It was clean and the room was large, with a sitting area. It has a very homey and welcome feel to it. The staff were all very helpful and pleasant. We needed help navigating the logistics to get from Billund to Copenhagen and the staff helped us find the right apps to download and direct us to the bus stop. The app also helped with public transportation in Copenhagen. The breakfast was very good with hot and cold food options. We would definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base for Billund's attractions

Refborg is well located on the edge of town within easy walking distance of all attractions. Staff were friendly and welcoming and the room and spaces available for guests were well appointed. Breakfast was a buffet style with cereals, yoghurt, fruit, pastries, breads, meats and cheeses, and hot scrambled eggs and bacon - all regularly restocked.
Stayed 2 nights in May 2025

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities, room comfort

OK for families but not for couples.

The hotel has no elevators for our second floor room access. The rooms are small with a double bed and a bunk bed that left no room to open up our suitcases. They booked a loud party below our room that went on until 3:00 AM. We were charged an extra fee at checkout for using our VISA card. Breakfast was very good. Location is good with an excellent supermarket across the street and walking distance to Leggo House.
Stayed 3 nights in Apr 2025

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in a quiet area of the city but close to lots restaurants and Legohouse! Friendly staff, nice plentiful selection of breakfast, beds comfortable only downside is blinds on windows not very blackout so light very early in the mori but otherwise a great stay thanks
Stayed 2 nights in May 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was pleasant and very close to LEGOLAND and the Lego House. Breakfast was good. Free Parking. No issues.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Ok

Cute mom and pop hotel. Proper hotel like rooms but smaller b&b size property. Very friendly staff. I didn't see an elevator so not sue it is ada compliant. Very conveniently located to central town / lego house. I found the beds to be very uncomfortable. No ac.
Stayed 4 nights in May 2025

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

A 3 minute walk to Lego House and Lego Idea House

Well-equipped hotel that is extremely close to Lego House. A few restaurants nearby, and a supermarket. The good - Lovely friendly service Comfortable bed Spacious room Good breakfast options. The average - No fridge in the room, but there is a shared fridge in a communal area. A plastic shower curtain is something I haven't seen in a long time! The bad - If you're a light sleeper this might not be the place for you. The blinds let in light, and the sound of the airport might wake you up. But, there's no escaping the sound of planes in Billund so you might not find anywhere else to be better.
Stayed 1 night in Mar 2025

8/10 Good

Yao-Hui

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There is a supermarket right next to the hotel, which makes food shopping very convenient. The hotel does not have an elevator so visitors beware. The breakfast selection is small but reasonable. Overall, a pleasant stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly & very good food
Stayed 3 nights in Feb 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband and I stayed two nights. Staff was super friendly and helpful. Breakfast was wonderful. Felt safe and loved all the family-friendly shared living room type spaces for anyone staying in the hotel. Would like to come back with our kids in the future and do more Lego stuff. The mattress was not my favorite, but after looking at several other hotels in the area I think it's just standard for this area. Not from this country so trying to be open to expectations and new experiences.
Stayed 2 nights in Feb 2025

10/10 Excellent

Flynt

Liked: Cleanliness, staff & service, property conditions & facilities
The Refborg has a fantastic location, easy walking to anything you might want to visit. Very fine restaurant. Very informed and helpful owner and staff.
Stayed 8 nights in Jan 2025

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and warm hotel with very friendly and helpful staff, excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

robert

Liked: Property conditions & facilities
Nice local hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Grant W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024