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Aparthotel

Cassia Bintan, part of Banyan Group

4.0 star property
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Photo gallery for Cassia Bintan, part of Banyan Group

Outdoor pool, pool umbrellas, pool loungers
Exterior
Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort) | 1 bedroom, minibar, in-room safe, laptop workspace
1 bedroom, minibar, in-room safe, laptop workspace
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Barbecue grill
  • Parking included
  • Laundry

Explore the area

View in a map
Jalan Teluk Berembang, Laguna Bintan Resort, Bintan, 29155
  • Laguna Bintan Golf Club
  • Bandar Bentan Telani Ferry Terminal
    ‪14 min drive‬
  • Plaza Lagoi
    ‪23 min drive‬
  • Singapore (SIN-Changi)
VIP Access
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Room options

View all photos for One Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort) | 1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

In-room dining

One Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Suite Queen - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Suite Queen - Free Return Transfer (BBT Terminal and Resort)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 62 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Ocean View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Loft Queen -Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Loft Queen -Free Return Transfer (BBT Terminal and Resort)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One-Bedroom Ocean Apartment - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One-Bedroom Ocean Apartment - Free Return Transfer (BBT Terminal and Resort)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Suite Twin - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Suite Twin - Free Return Transfer (BBT Terminal and Resort)

  • 42 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for One Bedroom Garden View Suite Twin - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Garden View Suite Twin - Free Return Transfer (BBT Terminal and Resort)

  • 42 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for One Bedroom Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Suite Queen

  • Sleeps 2

View all photos for Two Bedroom Ocean View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Suite Queen

  • Sleeps 3

View all photos for One Bedroom Garden View Suite Queen

Combined shower/bathtub, free toiletries, hair dryer, slippers

One Bedroom Garden View Suite Queen

  • Sleeps 2

View all photos for One Bedroom Garden View Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Loft Queen

  • Sleeps 2

View all photos for One Bedroom Ocean View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Ocean View Suite Queen

  • Sleeps 2

View all photos for Two Bedroom Garden View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Suite Queen

  • Sleeps 3

View all photos for One Bedroom Loft Queen

40-inch LED TV with cable channels, TV

One Bedroom Loft Queen

  • Sleeps 2

View all photos for Two Bedroom Garden View Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Loft Queen

  • Sleeps 3

View all photos for One Bedroom Suite Twin

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Suite Twin

  • Sleeps 2

View all photos for Two Bedroom Ocean View Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Loft Queen

  • Sleeps 3

View all photos for One Bedroom Garden View Suite Twin

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Suite Twin

  • Sleeps 2

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About this property

Cassia Bintan, part of Banyan Group

Family-friendly aparthotel on the beach, with outdoor pool
At Cassia Bintan, part of Banyan Group, relax by an outdoor pool or hit the private white sand beach where you can enjoy snorkelling. Each apartment features a kitchen with a stovetop and a microwave, plus free WiFi and an LED TV with cable channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include a balcony and a minibar. Limited housekeeping is available.
Cassia Bintan, part of Banyan Group offers 81 accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 4-star aparthotel has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch LED televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

Children aged under 7 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cassia Bintan, part of Banyan Group. During your stay, you'll be close to Bandar Bentan Telani Ferry Terminal. Features include free WiFi in public areas, free self-parking and a free ferry terminal shuttle. This upmarket aparthotel has 81 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a living room
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Lotus Cafe
  • Take a swim in the outdoor pool
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, volleyball and waterskiing
  • 8 minutes by car from Bandar Bentan Telani Ferry Terminal
  • Free ferry terminal shuttle service
Step outside to unwind on the white sand beach. After a day at the beach, enjoy amenities at Cassia Bintan, part of Banyan Group such as a complimentary children's club, an outdoor pool and a children's pool.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach aparthotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Bintan aparthotel is smoke free.

Cassia Bintan, part of Banyan Group has a restaurant on site.

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 9:30 PM on request
  • Free ferry terminal shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Supervised activities for children (surcharge)

Restaurants on site

  • Lotus Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave

Dining

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Dining table
  • Minibar

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Free children's club
  • Snorkelling
  • Supervised activities for children
  • Water skiing
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 81 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 714000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Cassia Bintan, part of Banyan Group offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cassia Bintan Aparthotel
Cassia Aparthotel
Cassia Bintan Bintan Island/Lagoi
Cassia Bintan Bintan
Cassia Bintan Aparthotel
Cassia Bintan Aparthotel Bintan

Cassia Bintan, part of Banyan Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 230 reviews
Rating 8 - Good. 94 out of 230 reviews
Rating 6 - Okay. 13 out of 230 reviews
Rating 4 - Poor. 7 out of 230 reviews
Rating 2 - Terrible. 2 out of 230 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anne Kølner

Travelled with family
Liked: Cleanliness, room comfort
Staff were lovely and helpful. Location was beautiful and the rooms were clean and comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tan Yi Quan

Travelled with family
Liked: Cleanliness, room comfort

Most wonderful resort experiences in Bintan!

Bintan Cassia has never failed my stays ever since from 2019 I visited the resort in total of 8 times. Their customer services are excellent, staffs are very friendly everywhere within the compound. The place is always so well upkeep, a feeling that I have visited a brand new resort always. I never grow tired of visiting Cassia Bintan and will always be my prior choice!
Stayed 2 nights in May 2025

8/10 Good

Boon Seng

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Kamsin Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very family friendly, although rhe facilities themselves are basic. iIt was nice to be able to share facilities with the neighboring resorts. In particular I took advantage of the spa at Angsana and Treetops restaurant at Banyan Tree which was excellent. Staff English level at Cassia was not the best, a few times we had trouble communicating.
Stayed 2 nights in May 2025

8/10 Good

john

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pro's: (1) Secluded and clean beach, (2) updated interior, (3) excellent staff who were always friendly and helpful Cons: (1) Advised by hotel not to swim in the sea because of jellyfish (year-round) (2) Small swimming pool for hotel size (3) far away from shops and local restaurants I recommend that the hotel install a jellyfish net across the bay. Guests wouldn't travel all that way to use a pool.
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Marius, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The property had a lively feel, yet I also felt like I could find a quiet spot to relax whenever I wanted one, whether on the beach, near the pool, or in the other public areas. Beriana at the front desk was amazing! She helped me arrange a car service to the boat terminal for a speedboat to Batam Island for the following day. She recognized and greeted me warmly when I went to check out and meet the driver, and that meant a lot to me. The external car service (driver Khalid) was wonderful. Special thanks to Benny at the pool as well! I live thousands of miles away but really hope to return to Bintan someday. The staff and others I met were a huge part of that!
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, room comfort

Great for small families!

Great service staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality from staff
Stayed 1 night in Apr 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, room comfort

Just like heaven. Nice beach and hotel

Just perfect hotel, clean good beds , super nice beach, good treatments in the Angsana Spa , very good food and the people are hust Super nice and helpfull. We have benn here almos 8 times!!! Sure we will be back!! Thanks to all the staff
Stayed 3 nights in Mar 2025

10/10 Excellent

kaliyapan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Andreas

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, room comfort

Family break at new year

Great staff and very good property. Good was okay. Breakfast good. Ate at Banyan tree two nights. I recommend The Cove. Very good. Staff at Casia are great. Disappointed Jet Ski and ATV not available. Paintball was great fun. Overall would give the holiday a solid 8/10. Fantastic Beach. Windy in January.
Stayed 4 nights in Dec 2024

10/10 Excellent

pui f

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday
Stayed 4 nights in Dec 2024

10/10 Excellent

Eriko

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Edmund, SINGAPORE

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

kent

Liked: Room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Kris

Liked: Cleanliness, room comfort

Beautiful Island of Bintan

We were very happy with the accommodations, the beautiful beach, the warm and welcoming staff and the exquisite food. I highly recommend Cassia Bintan!!
Cassia Bintan Beach
Cassia Bintan Beach
Beach Bar
Dinner at Saffron
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great beach, hotel is lovely, super friendly and helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, amenities, room comfort
The hotel and he staff are perfect. The only thing some times music in the reception or in the pool bar is so loughd that you can not relax and if you have a massage tretment you can not enjoy it properly. The place, beach and staff ar excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Hsiu Ling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the private beach , badminton and fine sand ( except got to watch out for small rocks in the sand).Swimming pool and Banyan massage facilities were great ! The rooms are clean and comfortable. Recommendation to “ local” kelong mangrove was poor . We initially planned to go to Nirwana Kelong but the taxi counter lady staff redirected us. Given the poor recommendation for food, we did not have confidence in the hotel’s snorkeling tour and engaged a private snorkeling tour instead . Food at the treetops was good
Stayed 2 nights in Sep 2024

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024