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AC Hotel by Marriott Birmingham

4.0 star property

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Photo gallery for AC Hotel by Marriott Birmingham

Stroll across the pedestrian bridge over the canal, surrounded by shops and restaurants in this vibrant waterfront area.
Relax in a spacious room with a large bed, desk, and ample natural light.
Relax and work in the spacious lobby, featuring a seating area, bar, and large windows with views of the outside.
Welcome to our lobby, where guests can relax and socialize in a bright and airy space with comfortable seating options.
Relax in a contemporary living space with a city view, featuring a sofa and floor-to-ceiling window.

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar

Explore the area

Map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL
  • The Mailbox
    ‪1 min walk‬
  • Bullring & Grand Central
    ‪10 min walk‬
  • Utilita Arena Birmingham
    ‪11 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

1 bedroom, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(50 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Canal View

1 bedroom, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Canal View

8.8 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott Birmingham

Central Birmingham hotel connected to a shopping centre, steps from The Mailbox
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, a coffee shop/cafe and laundry facilities are on-site. Housekeeping is available on request.
AC Hotel by Marriott Birmingham offers 90 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of AC Hotel by Marriott Birmingham's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from The Mailbox. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from The Mailbox and 7 minutes on foot from O2 Academy Birmingham
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Birmingham. You'll have access to the health club at a partner property.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
AC Hotel by Marriott Birmingham has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
Ac By Marriott Birmingham
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

AC Hotel by Marriott Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wing Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We used the room to prepare for our wedding ceremony. Thank you very much to the reception staff for their help!
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just the one night , but the hotel is in the perfect location for going to concerts , bars and restaurants, the staff were so friendly and helpful, out twin room was excellent,next time visiting Birmingham will definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy, quiet & clean

Great stay Comfortable rooms, well cleaned and quiet Nice breakfast Returning visitors
Stayed 1 night in Apr 2025

8/10 Good

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Elijah

Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Reception was busy on arrival and a little noisy outside during the evening but a great convenient place to stay
Stayed 1 night in Apr 2025

8/10 Good

CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gemma

Stayed 1 night in Apr 2025

10/10 Excellent

Seema

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location in the heart of the Mailbox. Friendly staff. Very comfortable stay. Rooms were lovely and good view of the city. I would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Agne

Stayed 1 night in Feb 2025

10/10 Excellent

rowena

Stayed 1 night in Jan 2025

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Godsanswer Chimmeremiheo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escape from London.

Was an anmazing experience with my girlfriend. The receptionist Talar and Cristina were very professional, friendly, and always had a smile on. The hotel location was beautiful, i’d definitely be visiting again.
Stayed 1 night in Mar 2025

8/10 Good

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Caroline

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Rooms are stuffy and too hot

I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Lovely hotel on a good location. Air con in room resets to hot temperature at various points throughout the day and night. Came back to room after an evening meal and was set to 27. Set to 18 to sleep and woke up at 3 to find it was heating again at 21. Reported to reception in morning who were fairly nonplused.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff Excellent

Best hotel we have stayed in for a while. Staff were very friendly, hotel clean and location spot on. Really pleased!
Stayed 1 night in Mar 2025