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Best Western Carlton Suites

2.5 star property

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Photo gallery for Best Western Carlton Suites

Indoor pool
Free daily buffet breakfast
Lobby
Desk, iron/ironing board, free WiFi, alarm clocks
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

View in a map
140 State Farm Pkwy, Homewood, Birmingham, AL, 35209
  • Place, Samford University
    ‪4 min drive‬
  • Place, University of Alabama at Birmingham
    ‪6 min drive‬
  • Place, UAB Hospital
    ‪6 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking (Shower Only)

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, Multiple Beds, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, alarm clocks

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 King Beds

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Birmingham Homewood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 358 reviews
The price is €74
includes taxes & fees
28 Sept - 29 Sept
La Quinta Inn & Suites by Wyndham Birmingham Homewood

About this property

Best Western Carlton Suites

Hotel in Birmingham with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western Carlton Suites offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Carlton Suites. During your stay, you'll be close to Samford University. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Samford University and 7 minutes from University of Alabama at Birmingham
  • Dogs welcome for a fee (restrictions apply)
Best Western Carlton Suites offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Carlton Suites also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Birmingham hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Cash Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Carlton
Best Western Carlton Suites
Best Western Plus Carlton
Best Western Plus Carlton Suites
Best Western Plus Carlton Suites Birmingham
Best Western Plus Carlton Suites Hotel
Best Western Plus Carlton Suites Hotel Birmingham
Carlton Best Western
Carlton Suites
Best Western Plus Carlton Hotel Birmingham
Best Western Birmingham
Birmingham Best Western
Best Carlton Suites Birmingham
Best Western Plus Carlton Suites
Best Western Carlton Suites Hotel
Best Western Carlton Suites Birmingham
Best Western Carlton Suites Hotel Birmingham

Best Western Carlton Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1010 reviews
Rating 8 - Good. 286 out of 1010 reviews
Rating 6 - Okay. 161 out of 1010 reviews
Rating 4 - Poor. 95 out of 1010 reviews
Rating 2 - Terrible. 95 out of 1010 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tunishia

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kerry, Keenesburg

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

BEVERLY, LITTLE ROCK

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We asked for a first floor room or room near the elevator due to a medical condition. We were reserved a room on the 4th floor where we had to walk a long distance to get there. We had to walk down stairs from the parking lot which was not disability accessible. I would not stay here again.
Stayed 2 nights in Jun 2025

6/10 Okay

Yinuo

Stayed 1 night in Jun 2025

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

CARLY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

CHANTAL, Spanish Fort

Travelled with family, Business traveller
Liked: Cleanliness
Room was nice, beds good and water hot. They had coffee and hot chocolate available 24 hour. Staff was very nice. A/C not as good. Also, had $100 deposit that did not know about. Had a sign to read as was checking in. But, already committed to staying. If was listed but I didn’t read then my fault.
Stayed 1 night in Jun 2025

6/10 Okay

Angelica

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I loved the front deak ladies. My room wasnt thoroughly clean when we moved in. At breakfast, one of the staff workers threw away my cup that i had brought down from my room with me.. it was a personal cup not a room cup. I also ordered a king size suite online but upon checking in, i was given a queen size suite
Stayed 1 night in Jun 2025

10/10 Excellent

Doug

Large room
Stayed 1 night in Jun 2025

8/10 Good

Tonya

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Pool area cloudy. No towels
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Stayed 1 night in Jun 2025

4/10 Poor

Alannah

Travelled with family, Travelled with family and small children, Travelled with partner
So, nobody has it listed that hotels are now charging incidental fees or deposits on top of your booking. I haven't booked a hotel before this one in the last 5 years, so I wasn't aware of this. The pool is closed for maintenance until further notice which was one of the main reasons we booked this specific hotel was so we could swim before a busy day the following day. Breakfast was okay but on the way to breakfast, the ground floor hallway stank of weed which seemed to overtake the smell of breakfast. It wasn't the worst stay at a hotel I've ever had, but I honestly don't think we'll be staying here again unless it's an absolute emergency and the only place available.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Geneva

Stayed 5 nights in May 2025

6/10 Okay

Kay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
On the surface the place looks nice and then you realize the bathroom is not really clean. The bed frame is all scuffed up. It is generally not in good shape. Cleanliness is not a priority.
Stayed 1 night in Jun 2025

2/10 Terrible

Brian N Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most terrible hotel I've stayed in

We were placed in a room on the 1st floor. Above our room was the workout room. Literally the ceiling was falling into the floor from the beating and banging on the floor above us. We wanted our money back ($400) and left the hotel.
Stayed 2 nights in Jun 2025

4/10 Poor

Mike

Travelled with partner
Disliked: Amenities, property conditions & facilities
There were hookers in the parking lot when we arrived. High on drugs. The rooms microwave waa disgusting. Tried to eat the breakfast but at 9 he was putting it away, ignoring me when I asked if we could just grab a few things before he threw it away. He was rude. Why treat customers like that?
Stayed 1 night in Jun 2025

6/10 Okay

Monique

Travelled with family and small children
Liked: Cleanliness
Needs some work from staff from checking in to inside the hotel area pool ice machine
Stayed 1 night in Jun 2025

8/10 Good

Brooklyn

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Hotel was clean but dated, the AC wasn’t on prior to us entering our room and it was probably 90 degrees in the room (it was 91 outside) so it took a long time to cool off enough to be comfortable, I wish the pool had better hours
Stayed 1 night in Jun 2025

8/10 Good

Kaylene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the hotel was quiet and safe. The room was nice and comfy. The only issues were the lack of towels in the gym and pool area. The elevator had a few spills that was not cleaned up for several hours. The pool also had a dirt ring around the top. One last thing that was good and bad was the smoke detector went off when showering with the bathroom door open. My wife and I enjoyed a hot shower until the alarm sound in the room causing me to get out and fan the alarm. I also rushe to place clothes on in case the staff came to check on the alarm but no one showed up. Outside of that its a really nice hotel and I enjoyed our 3 day 2 night stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheryl

Travelled with family
Nice, comfortable & clean
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2025