Comfort Suites Pelham Hoover I-65

2.5 star property

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Exterior
Lobby
Lobby
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
2235 Pelham Pkwy, Pelham/Hoover, Pelham, AL, 35124
  • Place, Oak Mountain Amphitheatre
    ‪9 min walk‬
  • Place, Oak Mountain State Park
    ‪19 min walk‬
  • Place, Hoover Metropolitan Complex
    ‪12 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪29 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Pelham Hoover I-65

Hotel in Pelham with seasonal outdoor pool and 24-hour front desk
This hotel features coffee/tea in a common area, a seasonal outdoor pool and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Comfort Suites Pelham Hoover I-65 offers 75 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Premium cable televisions are provided. Fridges and microwaves are provided.

This Pelham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Pelham Hoover I-65. During your stay, you'll be within walking distance of Pelham Civic Complex. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • 12 minutes by car from The Summit and 14 minutes from Samford University
Comfort Suites Pelham Hoover I-65 offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. Comfort Suites Pelham Hoover I-65 also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 28 October 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Pelham
Comfort Suites Pelham
Comfort Suites Pelham Hoover I-65 Hotel
Comfort Suites Hoover I-65 Hotel
Comfort Suites Hoover I-65
Hotel Comfort Suites Pelham Hoover I-65 Pelham
Pelham Comfort Suites Pelham Hoover I-65 Hotel
Hotel Comfort Suites Pelham Hoover I-65
Comfort Suites Pelham Hoover I-65 Pelham
Comfort Suites
Comfort Suites Hoover I 65
Comfort Suites Pelham Hoover I-65 Hotel
Comfort Suites Pelham Hoover I-65 Pelham
Comfort Suites Pelham Hoover I-65 Hotel Pelham

Reviews

Comfort Suites Pelham Hoover I-65 Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service

Don't do it!

Once I checked in the ride on the elevator was super sketchy. Loud clunks and screeches like it was about to give out. I couldn't get into my room and had to go back down. Got a new key and it still didnt work. I ended up being put in a different room (whatever). Floors seemed dirty (I wouldnt walk around barefooted). The remote to the TV was dirty and sticky. The bed was at least comfortable and the air worked well. Wanted to check out early due to personal reasons. Talked to the guy at the front desk who told me that he would take care of it in the morning and that I could get a refund. Come the next morning I was told that I couldnt check out early without being charged MORE money even though the night before I was told I could get a full refund for Friday night. Guess who wasn't there to take any accountability. I still left on Friday and they were just going to check me out on Saturday. While I was going home I realized they charged me for the CREDIT on my room. Mind you as soon as I checked in they charged my card immediately. They made it where my account was negative right when I was getting gas for the trip home. They did rectify the issue and immediately gave me the refund that wont show on my account for 3 to 5 days. I will never go back to another comfort suites. I should of listened to the bad reviews and stayed away. Make sure you always check your bank statements because if I didnt notice it then Im sure they would have kept my momey. Stay. Away!!
Stayed 3 nights in Aug 2025

8/10 Good

Tricia

Travelled with partner
Nice room, breakfast was not great, friendly staff
Stayed 2 nights in Aug 2025

6/10 Okay

Regina

Stayed 1 night in Jul 2025

4/10 Poor

Kim

Liked: Staff & service
The room was wet and musky. I would not stay here again
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The mattress was pulled out from the headboard some and it was pretty dirty behind it.
Stayed 3 nights in Jul 2025

10/10 Excellent

thomas

Stayed 1 night in Jul 2025

6/10 Okay

Hubert

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Leanthony

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Norma

It was very clean
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

THEODORE, Colfax

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff. Terrible.parking lot. There was what appeared to be dry ketchup on the night stand. Pretty gross.
Stayed 1 night in Jul 2025

10/10 Excellent

WINDY, HAZEL GREEN

Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness
It was clean and the people were nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jasmine

Stayed 3 nights in Jul 2025

8/10 Good

Micah

Stayed 1 night in Jun 2025

4/10 Poor

David

Disliked: Property conditions & facilities

Not recommend for the price

Not happy with the room, it needed painting, the walls some area of the walls were scraped, the toilet rocked on the floor the GFCI breaker did not work in the bathroom
Stayed 1 night in Jun 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Ryotaro, Costa Mesa

Stayed 8 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Cindy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

A creepy stay here

Our first room smelled like the carpet was cleaned with pool water. In the second room we dealt with a refrigerator that creeped all night, the upstairs toilet flush was heard in the pipes all night. The USB port next to the bed makes a creepy noise when we tried to charge our phones. The breakfasts had no eggs on Monday, and ran out of eggs on Saturday with 90 minutes left. The sausage patties were in a puddle of grease. They need a lot of upgrades.
Stayed 3 nights in Jun 2025

4/10 Poor

L'Fredrique

Parking was horrible at night. Also, they gave me a room on the 1st floor. Directly across from an ice machine, lobby, and laundry room. EXTREMELY noisey, and did not get sleep at all. Room is outdated, toilet lifts when u sit.
Stayed 1 night in Jun 2025