4/10 Poor
Verified traveller
Business traveller
9 Aug 2025
Don't do it!
Once I checked in the ride on the elevator was super sketchy. Loud clunks and screeches like it was about to give out. I couldn't get into my room and had to go back down. Got a new key and it still didnt work. I ended up being put in a different room (whatever). Floors seemed dirty (I wouldnt walk around barefooted). The remote to the TV was dirty and sticky. The bed was at least comfortable and the air worked well. Wanted to check out early due to personal reasons. Talked to the guy at the front desk who told me that he would take care of it in the morning and that I could get a refund. Come the next morning I was told that I couldnt check out early without being charged MORE money even though the night before I was told I could get a full refund for Friday night. Guess who wasn't there to take any accountability. I still left on Friday and they were just going to check me out on Saturday. While I was going home I realized they charged me for the CREDIT on my room. Mind you as soon as I checked in they charged my card immediately. They made it where my account was negative right when I was getting gas for the trip home. They did rectify the issue and immediately gave me the refund that wont show on my account for 3 to 5 days. I will never go back to another comfort suites. I should of listened to the bad reviews and stayed away. Make sure you always check your bank statements because if I didnt notice it then Im sure they would have kept my momey. Stay. Away!!
Verified traveller
Stayed 3 nights in Aug 2025


















