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Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Exterior
Creator video - submitted by Travel Con Amore
Exterior
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, Utilita Arena Birmingham
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(170 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(73 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About this property

Holiday Inn Express Birmingham - City Centre by IHG

Hotel with free breakfast, steps from The Mailbox
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Birmingham - City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from Utilita Arena Birmingham. Free WiFi in public areas, a restaurant and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • Guests have great things to say about the central location and the helpful staff
  • Steps from The Mailbox and 5 minutes on foot from Symphony Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front desk safe.

This 3.5-star Birmingham hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Express Cafe and Bar – This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Express Cafe and Bar

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1233 out of 1891 reviews
Rating 8 - Good. 495 out of 1891 reviews
Rating 6 - Okay. 92 out of 1891 reviews
Rating 4 - Poor. 39 out of 1891 reviews
Rating 2 - Terrible. 32 out of 1891 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

REINERIO, lakewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maura

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Family overnight stay

Family overnight stay with two under three. The staff couldn’t have been nicer and more helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Issues at check-in

Issues at check-in when they discovered that they had checked someone in with the same name as me earlier in the day but only had one reservation in my name and had therefore given away my room. They hadn't asked for any kind of evidence of the booking confirmation or email with which the reservation was made which would have avoided the issue - they just accepted the name as the booking confirmation. Fortunately they still had a room available so we weren't turned away.
Stayed 1 night in Oct 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Stayed 1 night in Oct 2025

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff and really easy check in. Breakfast was a good choice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room , helpful staff at reception ,close to local theatre. Nice breakfast the next morning to start the day
Stayed 1 night in Oct 2025

10/10 Excellent

Safa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean + kind faces! Very pleased
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend 👍
Stayed 1 night in Oct 2025

6/10 Okay

Ann

Stayed 1 night in Oct 2025

10/10 Excellent

Rey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Kevin

Stayed 2 nights in Sep 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City centre, clise to theatre and restaurants
Stayed 1 night in Oct 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and comfortable & the staff were friendly. The only niggles we had was there was a very long queue for check in (I’m not sure what the problem was but once it started moving it went quickly and the person who checked me in apologised for the wait) and with there only being 3 lifts for the 16 floors getting down for breakfast and then to check out took ages
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline, Weston super mare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, relaxed, great breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms cleaned daily so nice and tidy, few stains on carpet but overall very good. Plenty of places to eat and drink within a few mins walk and main town centre in 8 mins walk
Stayed 4 nights in Sep 2025

8/10 Good

r. scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The thermostat in the room did not work properly. I could not get my room to warm up to my comfort level.
Stayed 4 nights in Sep 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kerry

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Check in was fantastic really nice lady very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast. Close to the Utilia Arena.
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025