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Hotel Indigo Birmingham Five Points S - UAB by IHG

4.0 star property

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Photo gallery for Hotel Indigo Birmingham Five Points S - UAB by IHG

Reception
Egyptian cotton sheets, premium bedding, in-room safe, desk
Standard Room, 1 King Bed | Lobby
Front of property
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • Bar
  • Breakfast available

Explore the area

Map
1023 20th Street South, Birmingham, AL, 35205
  • University of Alabama at Birmingham
    ‪11 min walk‬
  • Birmingham Zoo
    ‪3 min drive‬
  • Birmingham Jefferson Convention Complex
    ‪3 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Double Beds

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Exterior

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The price is €176
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About this property

Hotel Indigo Birmingham Five Points S - UAB by IHG

Art Deco hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a business centre.
Hotel Indigo Birmingham Five Points S - UAB by IHG offers 63 accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Birmingham Five Points S - UAB by IHG. During your stay, you're just a quick walk from Kirklin Clinic. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from University of Alabama at Birmingham and a 2-minute drive from McWane Science Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, gift shops/newsstands, and concierge services are also featured at the business-friendly Hotel Indigo Birmingham Five Points S - UAB by IHG. Parking is available for a fee.

This Art Deco Birmingham hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Hotel Indigo Birmingham Five Points S - UAB by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 38 per day)
  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 November to 24 November:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults and USD 5 to 30 for children
  • Covered self-parking fee: USD 38.00 per day (in/out privileges)
  • Valet parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Highland Ascend Collection
Highland Downtown/UAB Ascend Collection
Highland Hotel
Hotel Highland
Hotel Highland Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel Birmingham
Highland Downtown/UAB Ascend Collection Birmingham
Hotel Highland Birmingham
Highland Birmingham
Hotel Highland Downtown UAB Birmingham
Hotel Highland Downtown UAB
Highland Downtown UAB Birmingham
Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo S UAB
Indigo Birmingham Five Points S UAB
Indigo S UAB
The Hotel Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo Birmingham Five Points S UAB an IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Birmingham

Hotel Indigo Birmingham Five Points S - UAB by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 397 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 110 out of 1001 reviews
Rating 2 - Terrible. 121 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tenneen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel nice clean room friendly staff, and the breakfast was amazing. And the breakfast to the room when booking you will not be disappointed
Stayed 1 night in Feb 2025

4/10 Poor

Tiffani

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Won’t be back.

There was a hold in the floor of the room we were in but after traveling all day we did not feel like moving to another room but did inform front desk which was nice. Our 1 year old is still crawling and her feet, knees and palms were pure black after crawling around on the floor. The beds were very uncomfortable and creaky. We try a new hotel everytime we come to Birmingham but we will not be giving this one another go. In good news the service was good. The lady at valet was very sweet.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Lawyer

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in the heart of Birmingham. The property itself is very nice but the surrounding area let’s not seem safe especially at night. The employees are very nice and they have a great breakfast downstairs.
Stayed 2 nights in Feb 2025

4/10 Poor

Bebby

Travelled with partner
Disliked: Property conditions & facilities
Our sink was stopped up.. the elevator kept going out we had to walk 5 flight of stairs . The dining area didn’t have majority of their menu . No regular coffee just decaf .. no regular creamer .. we had to use whipping cream!!! Just horrible
Stayed 2 nights in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really different, the art deco style was really nice, and there can be Ghost Encounters for real,believe it or not
Stayed 1 night in Feb 2025

4/10 Poor

Lauren

Travelled with family
Disliked: Property conditions & facilities
Everything was broken at this property— WiFi was out the entire stay; elevators were broken; bathroom door was broken and would not close. Not very clean either. Asking for refund.
Stayed 1 night in Feb 2025

10/10 Excellent

Georga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband was having some tests done at UAB so we decided to go the night before and stay here… this hotel did NOT disappoint! The bed and pillows were amazing.. the only thing I wish it had was a refrigerator in the room but other than that and having the front desk control the room temperature.. I would DEFINITELY stay again!!
Stayed 1 night in Feb 2025

2/10 Terrible

Leslie

Stayed 1 night in Feb 2025

6/10 Okay

Lori

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

HORRIBLE EXPERIENCE

The place is literally falling apart , they control your thermostat at front desk , tile was coming up in bath, , no coffee in room, parking was a nightmare and valet parking was 40 bucks .
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice hotel with nice staff. But our bathroom was not clean and one of the bath towels looked like it had been used to clean a car (black streaks and smudges all over it).
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good. Staff was nice. Valet was $40 . Also charged $80 more than advertised price and reservation
Stayed 1 night in Feb 2025

10/10 Excellent

mona

Stayed 1 night in Feb 2025

10/10 Excellent

Gwendolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful night stay

Convenient location, wonderful customer service, and nice comfortable room for our stay.
Stayed 1 night in Feb 2025

4/10 Poor

Conikki

Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Ashley

Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Dalton

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Location was good, however the cups in our room had mold in them. Also, no mini fridge.
Stayed 1 night in Feb 2025

10/10 Excellent

Samual

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great except parking but not really their fault because of the area. Paid parking available but you have to be lucky to find free parking
Stayed 1 night in Feb 2025

2/10 Terrible

Candace

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel, do not stay here

The hotel was very dirty. The staff were not friendly and everyone seemed like they had better things to do. There is not parking. There is not breakfast, even though I paid extra for these things when booking. The "bar" did not have wine or tonic water. The valet was in-your-face, but would only park you car... you have to get it in the morning.
Stayed 1 night in Jan 2025

6/10 Okay

Kimberly

Travelled with family
The stay was ok. I had an unruly neighbor but once i reported it to the front desk, it was addressed immediately. I really appreciated it! The hotel has a-lot of wear and tear that should be addressed.
Stayed 1 night in Jan 2025