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Hotel Indigo Birmingham Five Points S - UAB by IHG

4.0 star property

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Photo gallery for Hotel Indigo Birmingham Five Points S - UAB by IHG

Reception
Front of property
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
Standard Room, 1 King Bed | Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • Bar
  • Gym

Explore the area

View in a map
1023 20th Street South, Birmingham, AL, 35205
  • Place, Kirklin Clinic
    ‪6 min walk‬
  • Place, UAB Hospital
    ‪11 min walk‬
  • Place, University of Alabama at Birmingham
    ‪11 min walk‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

7.8 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Double Suite

  • Sleeps 4

King Suite

  • Sleeps 2

View all photos for Hearing Accessible King Room

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Hearing Accessible King Room

  • Sleeps 2

Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Hearing Accessible Two Double Room

  • Sleeps 4

View all photos for Hearing Accessible Two Double Room with Roll in Shower

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Hearing Accessible Two Double Room with Roll in Shower

  • Sleeps 4

Standard Two Double Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

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About this property

Hotel Indigo Birmingham Five Points S - UAB by IHG

Art Deco hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a business centre.
Hotel Indigo Birmingham Five Points S - UAB by IHG offers 63 accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Birmingham Five Points S - UAB by IHG. During your stay, you're just a quick walk from Kirklin Clinic. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from University of Alabama at Birmingham and a 2-minute drive from McWane Science Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, gift shops/newsstands, and concierge services are also featured at the business-friendly Hotel Indigo Birmingham Five Points S - UAB by IHG. Parking is available for a fee.

This Art Deco Birmingham hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Hotel Indigo Birmingham Five Points S - UAB by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 38 per day)
  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 November to 24 November:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults and USD 5 to 30 for children
  • Covered self-parking fee: USD 38.00 per day (in/out privileges)
  • Valet parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Highland Ascend Collection
Highland Downtown/UAB Ascend Collection
Highland Hotel
Hotel Highland
Hotel Highland Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel Birmingham
Highland Downtown/UAB Ascend Collection Birmingham
Hotel Highland Birmingham
Highland Birmingham
Hotel Highland Downtown UAB Birmingham
Hotel Highland Downtown UAB
Highland Downtown UAB Birmingham
Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo S UAB
Indigo Birmingham Five Points S UAB
Indigo S UAB
The Hotel Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo Birmingham Five Points S UAB an IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Birmingham

Reviews

Hotel Indigo Birmingham Five Points S - UAB by IHG Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 119 out of 1001 reviews

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Lesley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The finishes and fixtures in my room were pretty worn out. Lots of chips and scuffs, the flooring was peeling, and the bathroom shower was an unpleasant experience. Fixture finishes were chipped, orange stains in the shower pan, messy caulking, and rust forming around the ceiling above. The fitness center was well equipped but not stocked with towels and the sanitizing wipe dispenser was not functioning. Staff were nice and the made to order breakfast was pretty good, but when my flight home got cancelled later that day, I did not hesitate to stay elsewhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Wladimir

Travelled with family
Liked: Cleanliness, staff & service
The staff was very professional and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Def book the trip!

The room was lovely and spacious. Bed comfort was as-expected with great pillows and sheets. We added breakfast to our stay and were very well-pleased with the menu and talent of the cook. The only downside was she was the only one stationed in the restaurant: she took orders, cooked, and bussed tables. I felt bad for her! It was 30min before she could get to us, but that’s not her fault. The valet service was quick and pleasant. There’s plenty of quirk and fun in 5 Points South.
Stayed 1 night in Aug 2025

10/10 Excellent

Dianne

Stayed 1 night in Jul 2025

8/10 Good

bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Had stayed a few times before. Has a comfortable old hotel feel which I like. Staff is always nice.
Stayed 1 night in Aug 2025

6/10 Okay

William

Travelled with family, Business traveller
Liked: Staff & service
The room had seen better days!
Stayed 1 night in Jul 2025

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and friendly.
Stayed 1 night in Jul 2025

6/10 Okay

jason

Liked: Cleanliness, room comfort

Birmingham 3 day weekend

Neat experience in the older building. Was awakened multiple times each night by the locals racing their engines down the street. Lots of places to walk to for eating. HVAC controlled by the front desk was a little different.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Friendly Staff, but needs Work

The stay was pleasant and the staff was helpful. Although, I think we came at a bad time. There was a shut down of their card system and they had to swipe our door open for us every time we left the room. As well, it was very hot in our room and the AC was not working, although they were able to accommodate us to a newer room. Overall, the trip was nice.
Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Decent place but aged

All was good but the facility is old and could be updated. Example: sink in our room didn’t work well, it took several pushes of the button to call an elevator.
Stayed 1 night in Jul 2025

10/10 Excellent

Cursten

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Horrible night

Have stayed at this Hotel before and everything was great so when I needed to stay in the area again ofcourse I booked this hotel again. Check in went great fast service room was nice looked clean. Had to call front desk to have my air turned down they said they would handle it (never been somewhere where I wasn’t allowed to control my own thermostat but whatever) went to eat dinner came back room was still very warm asked them about it and they said they would bring me a fan? Someone brought me a fan and again asked what was going on and was told maintenance was looking into it Got time for bed and still no air so I went downstairs and requested a room change to one with working air and was told they couldn’t do that maintenance was working on it so I spent all night burning up and next morning at check out when I again complained I was told I wasn’t only customer to have an issue and that they where waiting to hear from manager on how to compensate for issue and I’m still waiting to see if I will ever get said compensation I highly doubt it Will not stay with them ever again
Stayed 1 night in Jul 2025

8/10 Good

Alexandrea

Business traveller
Location was great. There wasn’t a refrigerator or microwave as advertised in the room and staying for 4 days made it hard to keep food. I had to eat out way more than I anticipated. Otherwise everything else was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place

The parking is confusing but other than that it’s a pretty hotel. The front desk runs the ac in your room so be advised, our room was really hot so we had to switch to another room.
Stayed 1 night in Jun 2025

6/10 Okay

Derrick

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ty

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2025

6/10 Okay

Penelope

Travelled with group
Liked: Cleanliness
Descent hotel!
Stayed 1 night in May 2025

4/10 Poor

Christina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floors in room were falling apart, pillows on the floor, floorboards were loose and seeping water (maybe)? Shower wouldn’t turn off, toilet ran. Area did not seem safe. Was definitely not as nice as indigo hotels I’ve been to before. Staff was friendly, helpful, but facility was sub-par at best.
Stayed 1 night in Jun 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get away to relax!
Stayed 1 night in May 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and hotel was clean with a modern stylish look
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice and the hotel is walking distance of nice eateries and night time entertainment
Stayed 1 night in Jun 2025

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, room comfort
No hotel parking lot, as this is downtown. Valet parking is pricey, but I was able to find street parking, which is free from 6P to 8A.
Stayed 3 nights in Jun 2025

2/10 Terrible

Sierra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
DO NOT WASTE YOUR MONEY!!!! To be a rather higher scale side of town this should have been a much better property. Especially considering the price per night! I expected a lot more. Elevators don’t work half of the time, rooms are half way clean, broken furniture, water pressure is terrible! Wish I had not spent the money
Stayed 1 night in Jun 2025