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Ibis Birmingham New Street Station Hotel

3.0 star property

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Photo gallery for Ibis Birmingham New Street Station Hotel

Reception
Lobby lounge
Bar (on property)
Property entrance
Twin Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Place, Birmingham Hippodrome
    ‪1 min walk‬
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, 1 Double Bed

8.0 out of 10
Very good
(72 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, 2 Single Beds

7.6 out of 10
Good
(26 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception
ibis budget Birmingham Centre
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.7 out of 5, Good, 1,355 reviews
The price is €37
includes taxes & fees
30 Mar - 31 Mar
ibis budget Birmingham Centre

About this property

Ibis Birmingham New Street Station Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, self parking and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Ibis Birmingham New Street Station Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 7 meeting rooms and a conference centre
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (67 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults and GBP 0 to 6 for children
  • Covered self-parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 193 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Sara

Travelled with group
Liked: Cleanliness, staff & service
Booked a twin room well in advance only to be told when we arrived that they had no twin rooms! Hung around for 20 mins and someone in management miraculously found us a twin room. Very strange and a bit annoyjng
Stayed 1 night in Nov 2025

10/10 Excellent

CAROL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly team Nice hotel, good location Great stay
Stayed 2 nights in Nov 2025

8/10 Good

Clair

Stayed 1 night in Nov 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful, main bar/reception area was nice, bar was reasonably priced. (We didn't have breakfast as part of our stay). We were able to park on site in the underground car park - which has maybe 15 spaces and is quite small to manoeuvre within. Bed was comfortable and linens/towels were clean. Room was on the small side but it had everything we needed and the shower had good water flow. The downside to staying on a Friday night was that there were several music venues/nightclubs on the nearby street, and one had speakers outside (not sure why as it was heavily raining all evening/night and about 7 degrees C). Whilst not exceptionally loud it could be heard from our room until 2.30am so our sleep was not great. Not the hotels fault and they had placed us in a room as far from the source as possible. Location was good, very close to the Bullring Centre and main New Street shopping and a short walk to the canal areas.
Stayed 1 night in Nov 2025

8/10 Good

Ian

Stayed 2 nights in Nov 2025

8/10 Good

Lucy, Madison Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

2/10 Terrible

Chris

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The room
Shower door wont close
Stayed 2 nights in Nov 2025

8/10 Good

Diego

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and pillows. Clean room.
Stayed 1 night in Nov 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
The room in the Ibis although clean and tidy was not particular big. Nor was there a lock on the bathroom door. The staff were very pleasant but there was no chef on the Sunday when were were hoping to get a lunchtime snack. The most annoying thing about the stay was that their welcome email said that the hotel car park cost £15 per day but if it was full you could use a partner car park at a discounted rate. On arrival I was told that the hotel car park was full and to park in the car park opposite. That car park showed a cost of £24 per day but when I asked at the hotel reception about the discounted rate I was told there was no discount. This meant that I had to sort out alternative parking which I had not anticipated. I feel that they should make it clearer that if their car park is not available the nearest car park costs a lot more.
Stayed 2 nights in Nov 2025

4/10 Poor

Paul

Travelled with group
Disliked: Cleanliness, staff & service
The room was far too small. We asked for a twin room and got 2 single beds pushed together and
Stayed 1 night in Nov 2025

10/10 Excellent

anna

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Staff were lovely, great customer service and friendly. Rooms are very small, open the door and you will fall onto the bed! Bathroom tidy, but the shower was clean, pressure good and lots of hot water. We stayed on a Friday night and the night club close bar was playing a lot of base till at least 1am. Being ear plugs like I did! Breakfast was ok, eggs cooked order which was a nice touch.
Stayed 2 nights in Nov 2025

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness
Staff at reception were very professional and welcoming. My room 342 (I think it was was awful) it smelt of death, the carpets were filthy, the desk was cracked, the bathroom windows were open with a constant buzzing noise, sounded like a fan but it wasn't a fan for my room it must have been below. Whilst the bed did have clean sheets I was dubious about whether the mattress and mattress topper were very clean. Should I ever attend another conference at this hotel I will not be staying here.
Stayed 1 night in Nov 2025

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities
Although small and basic, the room was clean. The bed was very comfortable and the location was fantastic.
Stayed 1 night in Nov 2025

8/10 Good

Christine

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

6/10 Okay

mandeep

Stayed 1 night in Nov 2025

8/10 Good

Nicola

Stayed 1 night in Nov 2025

10/10 Excellent

Arunesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room. Clean
Stayed 1 night in Nov 2025

8/10 Good

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and tidy great location
Stayed 1 night in Oct 2025

4/10 Poor

yungyun

Stayed 1 night in Nov 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Rooms need updating and beds are small and cheap Staff were nice but clearly overworked
Stayed 1 night in Nov 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities
Great centrally located hotel with onsite parking, easy checkin, comfy bed, large bathroom and breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

sinyee

Travelled with group
Liked: Amenities, property conditions & facilities
room is ok but my room is just opposite to the night club :-( Noise with disco music and many people shout around 4am when the disco closed !
Stayed 1 night in Oct 2025

4/10 Poor

Jeanette

Disliked: Amenities
Disappointing that staff took up all the car parking spaces. We had to wait until shift change to park up, meaning we had to pay for the public car park first. Pillows in the room were like sleeping on bricks. Walls so thin I could hear the neighbours farting. Rooms ridiculously hot.
Stayed 1 night in Nov 2025