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Ibis Birmingham New Street Station Hotel

3.0 star property

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Front of property
Desk, laptop workspace, blackout curtains, iron/ironing board
Meeting facility
Daily buffet breakfast for a fee

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪6 min walk‬
  • Place, Broad Street
    ‪12 min walk‬
  • Airport, Birmingham (BHX)
    ‪29 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, 1 Double Bed

8.0 out of 10
Very good
(81 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, 2 Single Beds

7.6 out of 10
Good
(30 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Ibis Birmingham New Street Station Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, self parking and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Ibis Birmingham New Street Station Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 7 meeting rooms and a conference centre
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (67 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 12 per person
  • Covered self-parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 356 out of 1010 reviews
Rating 8 - Good. 334 out of 1010 reviews
Rating 6 - Okay. 194 out of 1010 reviews
Rating 4 - Poor. 74 out of 1010 reviews
Rating 2 - Terrible. 52 out of 1010 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

WAI SHAN

Liked: Cleanliness, staff & service, amenities
Friendly staff and the best location
Stayed 1 night in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness
Good location. Friendly staff
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Good location close to the train station and plenty of places to eat. Rooms dated and quite small but clean.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

EOIN

Liked: Staff & service
Close to the train station and bullring shopping centre. Hotel is basic but convenient for short stays
Stayed 1 night in Mar 2026
Verified

8/10 Good

Glenda

Liked: Staff & service, amenities, property conditions & facilities
Clean room and really comfy bed! Staff were very friendly and helpful. We had food in the evening in the room which was good quality and value for money. Would stay again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities
Everything was good, clean room, polite and helpful staff
Stayed 1 night in Feb 2026
Verified

6/10 Okay

elizabeth

Liked: Staff & service
Staff all really friendly andhelpful..breakfast good..rooms are very basic and definitely look likea budget room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely and friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Standard room. Good breakfast. Bed a uncomfortable, it had a mattress topper to hide the bumpy mattress. I would stay here again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Staff and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly team Nice hotel, good location Great stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Car parking was a plus in city centre location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yeah the bull ring and grand central was 5 minute walk from the hotel. Didn’t visit the bar as we don’t drink. The rooms were clean, comfy and quiet no noise from the outside at all. Staff were friendly and helpful.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities
Great centrally located hotel with onsite parking, easy checkin, comfy bed, large bathroom and breakfast.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ka Kit

Liked: Cleanliness, staff & service, amenities
convenient location, clean room, large room space but the temperature of show water should be rise.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a one night stay. Will definitely stay again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities
Clean and tidy great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities
Smashing
Stayed 1 night in Feb 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value central Birmingham Hotel - ideal for a quick stay near New Street.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Leisha

Liked: Staff & service
It’s in a great location! Price is very good and overall it’s a decent place to stay while visiting Birmingham. Breakfast is pretty good, too.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tze Wah

Liked: Cleanliness, staff & service, amenities
Overall hotel facilities and services were good
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Although small and basic, the room was clean. The bed was very comfortable and the location was fantastic.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic option for a stay in Birmingham! Location and staff great
Stayed 3 nights in Sep 2025
Verified

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean and staff very friendly and helpful
Stayed 1 night in Sep 2025
Verified

8/10 Good

Alexa

Liked: Cleanliness, staff & service, amenities
Friendly reception staff. Easy parking. Quiet area but not very insulated from noise from other rooms, mobile phone buzzes, footsteps, talking, Tv. Bed was very uncomfortably firm. Shower very nice.
Stayed 1 night in Feb 2026