Leonardo Royal Hotel Birmingham

4.0 star property
VIP Access

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Photo gallery for Leonardo Royal Hotel Birmingham

Exterior
Reception
Reception
Gym
Lobby sitting area

Popular amenities

  • Air conditioning
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
245 Broad Street, Birmingham, England, B1 2HQ
  • International Convention Centre
    ‪3 min walk‬
  • Utilita Arena Birmingham
    ‪5 min walk‬
  • Bullring & Grand Central
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Double Room

9.4 out of 10
Exceptional
(43 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(80 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Superior King Room

9.0 out of 10
Wonderful
(27 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Executive King Room

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Leonardo Royal Hotel Birmingham

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Leonardo Royal Hotel Birmingham offers 445 air-conditioned accommodations with a hairdryer and an iron/ironing board. 28-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access.

Leonardo Royal Hotel Birmingham 's great location gets high marks from our customers. During your stay, you're just a quick walk from Utilita Arena Birmingham. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at The Grill on Broad Street
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have really good things to say about the accommodation, from the comfy beds and spaciousness to the overall comfort and cleanliness
  • Just a 4-minute walk from International Convention Centre and 5 minutes on foot from Library of Birmingham
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the eco-certified Leonardo Royal Hotel Birmingham . Parking is available for a fee.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
The Grill on Broad Street – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 18.50 per day)

Food and drink

  • Daily buffet breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grill on Broad Street

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Self-parking fee: GBP 18.50 per day
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Birmingham Jurys Inn
Jurys Birmingham
Jurys Birmingham Inn
Jurys Inn Birmingham
Birmingham Jurys Hotel
Jurys Hotel Birmingham
Jurys Inn Birmingham Hotel Birmingham

Leonardo Royal Hotel Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1729 out of 2724 reviews
Rating 8 - Good. 595 out of 2724 reviews
Rating 6 - Okay. 209 out of 2724 reviews
Rating 4 - Poor. 94 out of 2724 reviews
Rating 2 - Terrible. 97 out of 2724 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give me a lift...

Fabulous spacious welcoming room. Refreshment availability excellent. Clean rooms The only downside was the noise of the elevators all the time.
Stayed 1 night in Apr 2025

6/10 Okay

Jaswant

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was good disappointing tried to cont
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

SANDEEP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in was not good

Stayed 1 night in Apr 2025

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Pleasantly surprised

Our stay was good. Lovely hotel, lovely service from the staff. Check in was chaos due to a concert everyone was attending so definitely check in online when you’re given the option, I wish we had. Room was a little tatty, the bathroom door had severe water damage & the sink plug didn’t work, so the sink wouldn’t hold water so I had to keep the tap running which I think wastes water just for the sake of replacing a plug. The shower was fantastic, overhead & great pressure. Room was clean though and coffee well stocked.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreamy beds!

Amazing hotel in a great location. Close to lots of restaurants, bars and shops. Staff are super friendly and helpful. Rooms are a dream as are the beds!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2025

6/10 Okay

Vandana

Travelled with family
Biggest issue was with family long waiting for lifts
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Apr 2025

10/10 Excellent

chantelle

Travelled with family
Liked: Property conditions & facilities

Great location

Great location. Fast check in as it was extremely busy. Staff at reception was very helpful and friendly.
Stayed 1 night in Apr 2025

2/10 Terrible

chelsea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at this hotel were unbelievably rude. I’ve stayed in thousands of hotels for both work and leisure, and I’ve never experienced anything like this. I booked a room with two double beds for three of us. A fourth person (a family member) decided to join later. Based on reviews online, others had stayed as a group of four in similar rooms, so I assumed it would be fine. We all checked in together and were never told there would be an issue. Later that evening around midnight, we returned and were stopped by security, who demanded our room number and sent us to reception, refusing to let us upstairs. Reception then claimed the room wasn’t suitable for four. I explained the situation, including that we had already checked in, taken our things to the room, and there were two beds. The manager (I think) an older gentleman—spoke to us with the worst attitude I’ve ever encountered, literally saying, “not my problem” and walking off. We were left stranded in reception as the older man walked off, four young women at midnight in Birmingham. Eventually, another staff member said we could stay in the room if we paid £30 on the spot. We had no choice, but why did we need to pay more for the same room? It felt like a scam. To make matters worse, bar staff were seen laughing and joking about a woman completely unconscious passed out in the lobby awaiting paramedics. Completely unacceptable behavior - I would never stay here again purely based on the vile attitude of the staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Koia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing hotel

Amazing room very clean nice staff and a really comfy bed
Stayed 1 night in Apr 2025

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel - shame about the breakfast shambles

The hotel is lovely and has a luxurious feel - room was great - check in was easy and they accommodated us arriving early. Check out was super easy with the ‘drop off’ box. What let our stay down was breakfast - it was very chaotic and disorganised. We had to ask several times for cutlery, there were long queues for food (people waiting for omelettes made it hard to get other food items), there was a shortage of bowls/plates, and one of the coffee machines was broken - I gave up on coffee as there were no clean mugs when I got to the head of the queue. People on table next to us were very unhappy, as they went to get food and waiters cleared several other tables and put all the dirty cups and plates on their table! It was a shambles, and spoilt what was otherwise a lovely stay.
Stayed 1 night in Apr 2025

6/10 Okay

Jackson

Liked: Cleanliness, property conditions & facilities, room comfort

Great rooms but poor lifts & breakfast

Friday night stay, great location with on-site parking (18.50 for 24hr). Superior king had plenty of space, amenities & smart tv with chromecast. Complimentary bottled water. Hotel seems overwhelmed with the number of guests. Lifts are a major issue, SUPER slow causing ques and stopping at multiple floors, took +5mins to reach out floor each time. Breakfast was underwhelming, no plates on many stations, things running out, 10min wait for omelettes & generally poor selection of cold items & not many non-pork meat options either.
Stayed 1 night in Apr 2025