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New Hall Hotel & Spa

4.0 star property

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Photo gallery for New Hall Hotel & Spa

A courtyard with a paved walkway, stone lamp posts, and a brick building with a gate.
An indoor swimming pool with a hot tub, lounge chairs, and potted plants.
A historic building with ivy-covered walls and a tower, featuring outdoor seating with umbrellas.
A breakfast setting with a table, tea set, croissants, and a flower arrangement.
A spacious room with a patterned carpet, leather armchairs, a wooden coffee table, and a chandelier.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Walmley Road, Sutton Coldfield, England, B76 1QX
  • Place, New Hall Valley Country Park
    ‪1 min walk‬
  • Place, Sutton Coldfield Mall
    ‪8 min drive‬
  • Place, Sutton Park
    ‪11 min drive‬
  • Airport, Birmingham (BHX)
    ‪26 min drive‬

Room options

View all photos for Classic Twin Room

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room

A bedroom with a bed, a chair, a lamp, a fireplace, and framed pictures on the wall.

Classic Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a bed, two chairs, a desk, a television, and a window with curtains.

Classic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

9.2 out of 10
Wonderful
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room

A hotel room with a bed, two armchairs, a sofa, a small table, a desk, and a window with curtains.

Executive Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a wooden nightstand, a table, a sofa, and a chandelier.

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

New Hall Hotel & Spa

This hotel features a full-service spa, a golf course and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club and a bar/lounge.
New Hall Hotel & Spa offers 60 air-conditioned accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Sutton Coldfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

New Hall Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at New Hall Hotel & Spa. During your stay, you'll be close to Sutton Coldfield Mall. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, massages or body wraps at New Hall Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, an outdoor tennis court and a gym
  • Just a 4-minute drive from Sutton Coldfield Mall and a few minutes from Pype Hayes Park Golf Course
New Hall Hotel & Spa offers its guests a full-service spa, a golf course, and an outdoor tennis court. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 5 meeting rooms available. An indoor pool, a health club, and a sauna are also featured at the family-friendly New Hall Hotel & Spa.

Smoking is allowed in designated areas at this 4-star Sutton Coldfield hotel.

For a fee, guests can enjoy a full breakfast daily.
New Hall Hotel & Spa has a restaurant on site.
The Terrace Restaurant – Overlooking the garden, this fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • The Terrace Restaurant

Things to do

  • 9-hole golf course
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1212
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 22.50 per person
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

New Hall Hotel
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel & Spa Hotel
New Hall Hotel & Spa Sutton Coldfield
New Hall Hotel & Spa Hotel Sutton Coldfield

New Hall Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 432 out of 633 reviews
Rating 8 - Good. 144 out of 633 reviews
Rating 6 - Okay. 38 out of 633 reviews
Rating 4 - Poor. 11 out of 633 reviews
Rating 2 - Terrible. 8 out of 633 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, friendliness, prompt service, quality of products, well kept grounds.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tosin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was beautiful and I enjoyed my 18th at your hotel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

David

Nice room, lovely staff, all friendly and helpful. Great location and quaint
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aideen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. The staff was incredibly helpful. The rooms were gorgeous. The food was great. But I cannot say anything better about that staff. They were absolutely lovely.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Manjit Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful oasis...set in peaceful pretty surroundings. The spa was fantastic,dinner was amazing and the breakfast ..out of this world. The staff so polite and helpful. Il be back..just what I needed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly staff. Great rooms and a dog friendly delightful breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shalana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have loved our time at New Hall Hotel. The place is beautiful. We end up visiting again within rhe same week it was so nice. Whenever we come to the west Midlands this is where we stay. The rooms are spacious and clean, the food is lovely and a nice selection. Everyone speaks to you and makes you feel welcome. Next time we will try the spa.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and nice and cosy room. Good quality linen and towels and really liked the fact you had a mini bottle of milk in the fridge I would definitely stay there again for
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing as always thank you
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old building. Clean and modern but with oriental features. Food great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and attentive staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wish I had stayed there longer
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent nights getaway

Amazing stay in one of the hotels suites! The pool was pleasant to have a float around in and the breakfast was really good!
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Angela

Liked: Staff & service
There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely relaxing stay

Stayed for a night for my birthday. Had a lovely stay exploring the ground and spa and had a lovely meal in the evening in the bar.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yun

Friendly and helpful staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were superb. Spa and pool lovely. Room great. Thank you
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely lovely stuff, they really made our stay extra comfortable and were more than happy to help with anything we needed. The room was spotless, and the bed was really comfortable. We had both dinner and the breakfast sent to our room, and they were both delicious! Overall a really lovely stay in such a beautiful old building, and I’d highly recommend taking a walk around the grounds before you go!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPERB!!!

Excellent hotel witha great, country atmosphere! The staff are exceptional!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from our room was lovely, and the breakfast was really good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shaheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great secluded location, full of character. Definitely worth visiting again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay! Staff were amazing!
Stayed 1 night in Mar 2025