See all properties

SureStay Plus Hotel by Best Western Black River Falls

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Black River Falls

Reception
Business centre
Billiards
1 bedroom, in-room safe, individually decorated, individually furnished
Indoor pool, pool loungers

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
600 Oasis Rd, Black River Falls, WI, 54615
  • Jackson County Forestry & Parks
    ‪3 min drive‬
  • Jackson Correctional Institution
    ‪4 min drive‬
  • Ho-Chunk Gaming Black River Falls
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking, Microwave

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | 1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Microwave

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Room amenity

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Children’s play area – outdoor

Comfort Inn & Suites Black River Falls I-94

  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.4 out of 5, Excellent, (574)
The price is €104
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Comfort Inn & Suites Black River Falls I-94

About this property

SureStay Plus Hotel by Best Western Black River Falls

Hotel in Black River Falls with free breakfast and fitness centre
An indoor pool, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Black River Falls offers 141 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Black River Falls hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Black River Falls. During your stay, you'll be close to Jackson County Forestry & Parks. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Jackson County Historical Society Museum and a few minutes from Sand Creek Brewery
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Black River Falls offers its guests an indoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 4435 square feet (412 square metres) and includes conference space. The business-friendly SureStay Plus Hotel by Best Western Black River Falls also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Black River Falls hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 9:30 AM.
The Orange Moose Bar – On-site bar. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • The Orange Moose Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4,435 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (89 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1974
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night (maximum USD 100 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Arrowhead BEST WESTERN
BEST WESTERN Arrowhead
BEST WESTERN Arrowhead Lodge
BEST WESTERN Arrowhead Lodge Black River Falls
BEST WESTERN Arrowhead Lodge Hotel
BEST WESTERN Arrowhead Lodge Hotel Black River Falls
Best Western Arrowhead Hotel Black River Falls
Best Western Black River Falls
Black River Falls Best Western
Best Western Arrowhead Black River Falls
SureStay Plus Hotel by Best Western Black River Falls Hotel

SureStay Plus Hotel by Best Western Black River Falls Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 255 out of 806 reviews
Rating 8 - Good. 275 out of 806 reviews
Rating 6 - Okay. 147 out of 806 reviews
Rating 4 - Poor. 75 out of 806 reviews
Rating 2 - Terrible. 54 out of 806 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Apr 2025

8/10 Good

Ann

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay here again
Stayed 2 nights in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tomasz

Stayed 1 night in Feb 2025

2/10 Terrible

Lori

Disliked: Cleanliness, property conditions & facilities, room comfort
My husband woke early and jumped out of bed because he felt something crawling on his leg. It was a bug. He showed the manager who apologized. However, since we booked through this app, she could not refund our money.
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right off the highway and super easy to find!
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Will stay again.
Stayed 4 nights in Dec 2024

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room

Breakfast good. Bar and hotel nice over all. Room were disceiving from pictures on website
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas, Eden Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Room with 1 queen bed was very very small. Could hear the bathtub filling in the room above me. Could hear a person in the workout room next to my room at 6am. Bar was open but only serves pizza. Nice bartender.
Stayed 1 night in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, check in efficient, best breakfast of the many hotels I have stayed at
Stayed 4 nights in Aug 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michele M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked that it was on the trail.
Stayed 2 nights in Oct 2024

8/10 Good

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's a good place to stay for ranger riding.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Paul

Disliked: Amenities
We stay at this property because of the convenience of onsite bar/restaurant. Restaurant was closed the entire weekend because "bartender called in" Unacceptable reason as far as we're concerned. Also the landscaping is all overgrown and unkept. I've been staying there for years and have never seen it looking this bad. Staff is excellent and doing their best, even with poor management.
Stayed 2 nights in Oct 2024

8/10 Good

catherine

Travelled with group
Liked: Cleanliness, staff & service

a dated gem

Property showed wear and tear, however the bed linens, mattress, etc were very comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, hotel is a bit faded
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cynthia was awesome, she changed our rooms from the lower level to the 2nd floor and adjoining, we so appreciated it
Stayed 1 night in Oct 2024

8/10 Good

PAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially told we could not check in til 4 which caused a problem as we were going to a wedding,the shuttle picking us up at 2:30 from hotel.The front gal suggested I go to a gas station to shower and would not budge. The head of housekeeping did get involved and was very accommodating and secured a room for us.
Stayed 1 night in Oct 2024

2/10 Terrible

Gustavo

Travelled with family
Disliked: Property conditions & facilities
Had my screen stolen
Stayed 2 nights in Oct 2024