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Hotel Grand Park

3.5 star property

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Photo gallery for Hotel Grand Park

Indoor pool
Interior
Lounge
Interior entrance
Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Carrera 5 No 23-34, Bogotá, Distrito Capital, 110311
  • Place, National Library of Colombia
    ‪1 min walk‬
  • Place, Avenida El Dorado
    ‪2 min walk‬
  • Place, Torre Colpatria
    ‪3 min walk‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room Superior

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room Superior

  • 17 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room Superior

Premium bedding, pillow-top beds, minibar, in-room safe

Twin Room Superior

  • 29 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Deluxe

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room Deluxe

  • 24 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room Deluxe

Premium bedding, pillow-top beds, minibar, in-room safe

Twin Room Deluxe

  • 31 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Triple Room Superior

Premium bedding, pillow-top beds, minibar, in-room safe

Triple Room Superior

  • 48 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Quadruple Suite Presidential

Premium bedding, pillow-top beds, minibar, in-room safe

Quadruple Suite Presidential

  • 52 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Presidential

Premium bedding, pillow-top beds, minibar, in-room safe

Suite Presidential

  • 48 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Junior with View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite Junior with View

  • 48 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double or Twin Room

7.2 out of 10
Good
(5 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

7.6 out of 10
Good
(4 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double or Twin Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Triple Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Family Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Family Suite

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Grand Park

This smoke-free hotel features an indoor pool, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a swim-up bar and a snack bar/deli are on-site.
Hotel Grand Park offers 152 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include Thai massages, facials and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Hotel Grand Park, you're just a quick walk from Avenida El Dorado. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Latin American cuisine while dining at La Terraza
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Monserrate and a few minutes from Plaza de Bolívar
  • Pets welcome for a fee (restrictions apply)
Hotel Grand Park offers its guests a kids' pool, an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Hotel Grand Park.

This 3.5-star Bogotá hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
La Terraza – This restaurant specialises in Latin American cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: COP 25,000 per person
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Changing table
  • Children's pool
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (2,153 square foot of space)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Thai massages
  • Treatment room
  • Turkish bath

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Chef service
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Restaurant
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: COP 53550 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 87500.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 25000 per person
  • Pet fee: COP 53550 per pet, per night
  • Rollaway bed fee: COP 87500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Grand Park Bogotá
Hotel Grand Park Bogota
Hotel Grand Park Bogotá
Grand Park Bogotá
Hotel Hotel Grand Park Bogotá
Bogotá Hotel Grand Park Hotel
Grand Park
Hotel Hotel Grand Park
Hotel Grand Park Hotel
Hotel Grand Park Bogotá
Hotel Grand Park Hotel Bogotá

Hotel Grand Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 249 out of 508 reviews
Rating 8 - Good. 135 out of 508 reviews
Rating 6 - Okay. 73 out of 508 reviews
Rating 4 - Poor. 25 out of 508 reviews
Rating 2 - Terrible. 26 out of 508 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nerys

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 5 nights in Jan 2026

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
,
Stayed 1 night in Jan 2026

10/10 Excellent

Dario

Stayed 5 nights in Dec 2025

8/10 Good

Kieve

Stayed 4 nights in Jan 2026

6/10 Okay

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast was freshly made, several main attractions are within range, service was good but better could be done with the facilities… there was a constant from the toilet, the windows are sealed shut with no AC and it would have been nice to have a fridge, microwave oven, coffee maker or iron in the room especially since we paid for deluxe room. The positives include good service and friendly/helpful staff
Stayed 3 nights in Dec 2025

2/10 Terrible

Pablo

Disliked: Cleanliness, amenities
El peor hotel del mundo. Ruido mucho ruido por la noche. No había agua caliente y nadie te atendía.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose Trinidad

Stayed 7 nights in Nov 2025

8/10 Good

Veselina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was a bit noisy as you could hear everything from the corridor. Good location for a 2 day stay though
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service here was above and beyond than expected, very courteous and genuine. I was on a visit with my girlfriend for about a week. The staff there are phenomenal and patient with all the questions i had and resolved anything i needed, Eliot, David, Sophie, and Nickoli were some of the stand out service i could remember they were especially helpful throughout my stay. The rooms were very clean and spacious in my room jacuzzi was a nice touch and decorated by the romantic package was really great, if you want to make a special surprise. They cleaned daily refreshed towels asked if we needed any extra very accommodating. Very worth the stay we didn't go to the sauna but the jacuzzi in the room was great clean, the pool area is not to be missed we went around 8 pm had poolside drinks the pool was warm. Everything was great nice area downtown art district feels. Thanks Hotel Grand Park! Most definitely recommend and will be back as well.
Stayed 6 nights in Nov 2025

2/10 Terrible

Leszek

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Small, dirty room, no possible open windows. Unfriendly reception staff. Sauna from 10 am but was not switch on until 10:20 am . Breakfast not tasty. Definitely not 4* hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

amador

Stayed 1 night in Nov 2025

6/10 Okay

Daniel, St. Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location I was told by multiple taxi and uber drivers during my stay, was a very unsafe part of town to be in. I could also hear every persons phone conversation from every room on the same floor as i stayed on. Friendly staff, very accomodating, the noise was the only concern durijg my stay, safety outside the hotel is beyond their control.
Stayed 7 nights in Oct 2025

4/10 Poor

alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible from the start i paid for a premium room with a king bed, they tried to give me a closet with twin bed and think two adukts can fit. After complaining the gave me a different room. The room i reserved was also suppose to have a refrigerator when i requested that it was declined. I would have left the hotel day one but i didnt want the headaches or trying to get a refund.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

James V

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant manager are so rude and nasty with the costumers do not go this place they treat you like trash
Stayed 3 nights in Sep 2025

2/10 Terrible

Ornedys

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant manager was so nasty with my family members and my child I got the small pizza for my grandson and the restaurant manager try told my family that we can not eat that pizza at the lunch room but the way that said so was so rude and nasty and aggressive we got 3 rooms at the hotels spent a lot of money there and I think it was inappropriate to treating costumers that way I will never coming back to this hotel not more including my family and friends.
Stayed 2 nights in Sep 2025

10/10 Excellent

Omar Bertoni

Stayed 2 nights in Sep 2025

8/10 Good

Roberto

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff. Good place to stay for the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Stayed 2 nights in Aug 2025

6/10 Okay

Luisa

Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just great !!!

I liked everything I felt safe they gave me good service pleasant hotel I can't say anything bad because I enjoyed everything very much
Stayed 5 nights in Jul 2025

8/10 Good

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Daniel

Stayed 1 night in Jul 2025

4/10 Poor

Ryan Lance

Disliked: Staff & service
Thoroughly frustrated at this place. The hotel itself was not too bad, however I experienced the worst service from the upper management. I was coming from Argentina to which my flight was delayed 1 day for 2 separate rooms. Yes, the rooms were booked non refundable, but we had every intention of staying there. The day we arrived, we checked in at around 7pm, and we checked out at 6am. I asked to speak with a manager, which none was available. And that regardless Expedia would have to make contact. I asked Expedia to ask the hotel to please refund 1 night for each reservation. The hotel refused and Expedia apologized. I attempted to email the hotel directly. No response. In my last direct contact with the hotel, they acknowledged that they were not going to respond to my message with "buen dias" which is good day. I come to Bogota quite often, and I emailed them that when I come again for a week's stay if they can just add 2 more nights of the lot reservation. All they did was ensure my dissatisfaction by not working out a solution with me, and now I will never stay at their hotel again. The hotel is adequate and the food and drinks are inexpensive, but so are another 100 hotels in the area.
Stayed 2 nights in May 2025