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Masaya Bogotá

2.0 star property

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Photo gallery for Masaya Bogotá

Bar (on property)
Dining
Terrace/patio
Individually decorated, free WiFi, bed sheets
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Kitchen
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
Carrera 2, 12-48, Bogotá, Distrito Capital, 111711
  • Botero Museum
    ‪3 min walk‬
  • Plaza de Bolívar
    ‪8 min walk‬
  • Monserrate
  • Bogotá (BOG-El Dorado Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom | Individually decorated, free WiFi, bed sheets

Superior Double Room, Private Bathroom

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed, Private Bathroom

Standard Double Room, 1 Queen Bed, Private Bathroom | Individually decorated, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed, Private Bathroom

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds, Private Bathroom

Individually decorated, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds, Private Bathroom

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Masaya Bogotá

Colonial hostel with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and coffee/tea in a common area are available at this hostel. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a microwave in a common area, a fridge in a common area and concierge services are on-site. Change of towels is available on request
Masaya Bogotá offers 16 accommodations, which are accessible via exterior corridors and feature shared/communal kitchens. Each accommodation is individually decorated. Digital televisions are provided.

Bathrooms include a shower with a rainfall showerhead. This Bogotá hostel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Masaya Bogotá, you're just a quick walk from Plaza de Bolívar. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 9 minutes by foot from Plaza de Bolívar and a 3-minute drive from Monserrate
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A library, a terrace, and barbecue grills are also featured at Masaya Bogotá. A shuttle from the airport to the hotel (available on request) is available for a fee. A complete renovation of Masaya Bogotá was completed in January 2019.

Smoking is allowed in designated areas at this Colonial Bogotá hostel.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM. The hostel hosts a free manager's reception daily.
Masaya – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport pick-up shuttle (surcharge) from 6:00 AM to 11:00 PM on request

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Masaya

Things to do

  • Books
  • Ecotours
  • Games
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • At least 80% of food locally-sourced
  • Built in 1800
  • Colonial architecture
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - January 2019
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Shared kitchen access

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 60000 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Masaya Bogotá offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hostel Masaya
Masaya Bogota
Masaya Hostel
Masaya Hostel Bogota
Masaya Hostel Bogotá Bogotá
Masaya Bogotá Bogotá
Masaya Bogotá
Hostel/Backpacker accommodation Masaya Hostel Bogotá Bogotá
Bogotá Masaya Hostel Bogotá Hostel/Backpacker accommodation
Hostel/Backpacker accommodation Masaya Hostel Bogotá
Masaya Hostel
Masaya Bogotá Bogotá
Masaya Hostel Bogotá
Masaya Bogotá Hostel
Masaya Bogotá Hostel/Backpacker accommodation
Masaya Bogotá Hostel/Backpacker accommodation Bogotá

Masaya Bogotá Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 59 reviews
Rating 8 - Good. 24 out of 59 reviews
Rating 6 - Okay. 6 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place. Staff were great and very helpful, especially Enrique.
Stayed 3 nights in Jul 2022

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough god things about Mayasa!! They were in a remodeling/expansion phase when we visited, so they were still ironing out a few things. The hostel is really charming with open courtyard areas. The rooms are basic, but nice. A full breakfast with fresh juice, fruit and eggs is included every day. The hostel is in an awesome neighborhood with lots of restaurants, bars and squares, etc. The staff, particularly Juan, were soo nice and helpful! Mayasa would be a great place to meet other travelers. I highly recommend this hostel! One recommendation for the staff would be to add some hooks to the hotel rooms for hanging coats, etc.
Stayed 2 nights in Dec 2021

4/10 Poor

Joanna

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice but private rooms are noisy

After a wonderful stay at Masaya Quito, we were expecting the same here. The room was nice but not as lovely as the Quito Masaya, but the big problem was the level of noise. The hostel’s only two double rooms with private bathroom are right by the bar and hostel staff allowed noise into the early hours. The place was nice and clean, breakfast lovely and mostly helpful service, but in my view due to the noise it’s not ideal for couples staying in the private rooms - better for those who are looking for the true hostel experience.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service

Good value for money

Very well located!! However there are construction going on at the site.
Stayed 3 nights in Apr 2019

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Masaya Hostel is located on a beautiful street in the Candelaria neighborhood. It is very secure and the rooms feel very luxurious for a hostel. Our private room had an enormous bed and the linens were good quality. The breakfast was very varied with lots of fresh fruit and pancakes with homemade jam. The shared bathrooms were always clean and tidy. There was some work going on in the hostel and there was some noise as all rooms lead onto an interior patio, but this wasn't a major issue. Highly recommended.
Stayed 3 nights in Apr 2019

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Masaya on Christmas was great!

The staff were great, there's a cool bar everyone can hang out at and the food is very good. Also location is great, and vibe is really good. I'd stay here again.
Stayed 3 nights in Dec 2018

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff were very welcoming and helpful, the hostel had a really nice atmosphere and the breakfast was amazing. In a pretty good area in Bogotá and everything seemed clean. We had a great stay :)
Stayed 3 nights in Jul 2018

6/10 Okay

Holly

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Nice hostel overall but some major issues.

This place is quite nice for a hostel, but unfortunately there were a couple of issues which ruined my stay. Front desk speak English and are very friendly and helpful. Rooms are quite nice but very cold, and my bathroom had a strong mould smell and I got sick as I am very allergic to mould. As the room was so cold I would get changed under the bed covers. Unfortunately I left my only warm pair of pants (trousers, not British pants) in the bed when I checked out. I returned the next day but they were nowhere to be found. It seems someone decided they wanted to keep them and didn't bother to put them in lost property. This is very disappointing and the main reason I would not recommend this hostel.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Staff is amazing and very helpful. Especially Mario, Milton & Martha. Good restaurants near by. Oxo close by to get money from ATM no charge to bank account.
Stayed 2 nights in Jan 2018

8/10 Good

Denise, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hostel

Helpful staff & very friendly. Comfortable bed. Hot water and good breakfast
Stayed 1 night in Dec 2017

8/10 Good

James, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

No designated smoking area TV not working very helpful staff Excellent breakfast will return again
Stayed 3 nights in Nov 2017

8/10 Good

Audrey, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hostel in the historic center

The place is very pleasant, rooms are nice, common bathrooms are cleaned, and the common area is very pretty; the bar/ restaurant is very pleasant and the breakfast is generous and very good.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Smelly Room, Rude Front Desk Staff, Uncomfortable Flea Ridden Bed and Poorly Ventilated Room.

8/10 Good

Emma, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - fun, relaxed hostel

We booked quite late so had a triple room for the two of us. Only disappointment was not having a private bathroom, otherwise, the hostel was really well laid out, great staff, quiet, laid back atmosphere. Location was really good - 2 min walk into the main old town.

8/10 Good

James, Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Masaya Hostel is a winner

Masaya is a clean, friendly hostel. The hostel experience is about inexpensive, community-oriented experiences, and Masaya was just that. We easily made friends with other travelers as well as the staff. And the outings offered at the hostel were perfectly inline with their focus on local, sustainable exploration.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Good hostel badly located room

Good location for a lot of the sites however our room was located right next to reception & the common area/bar so was difficult to sleep with the noise. Actual room was fine & bathroom was really nice, spacious and a great hot shower

10/10 Excellent

Joseph, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Masaya was great

I really enjoyed this hostel. It was cozy and clean and felt like a bit of the city tucked secretly away from the rest. Leo at breakfast time was always a happy face that started the day off well.

10/10 Excellent

Darren, Boca Raton, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Urban Oasis in La Candeleria

I have stayed at many hostels and I will say that Masaya was easily one of my top picks. This place is large with multiple common areas. The rooms were nearly spotless and the location was as good as it gets. You are close to everything La Candeleria has to offer and more! The hostel has your usual amenities with computers, kitchen, VERY clean bathrooms, computers, good internet, and more. They have a wonderful and tasty breakfast and cooking classes that were well thought out and very inviting. A big bonus about Masaya that I quite enjoyed was that demographics of people staying there. It was not your typical young 20's crowd but an eclectic mix of young and old from all over the world. This was incredible. A good vibe, great environment that was not without its party moments but still allowed for a pleasant night’s sleep when ready to turn in. My favorite part of this Hostel was one of the employees Brigitte. She was an absolute incredible host and a huge asset to the Hostel. She greeted as if we were family or close friends with a big happy smile, joined us for games of pool and gave excellent recommendation of things to do in the area. Masaya is lucky to have such an excellent employee. I believe a promotion and raise is definitely in order. To the bosses and owners of Masaya...keep this employee and don't let her go because she made our stay in Bogota memorable and our stay at your hostel unforgettable! Thanks Brigitte and thanks Masaya.

10/10 Excellent

Jimmy, uphall, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we enjoyed our stay

Excellent location within old town. Staff very helpful.Overall a very good experience. Enjoyed breakfast.

8/10 Good

Matt, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, great location, shared bathrooms

This is a beautiful place with three interior patios and a fun vibe. It's located in the picturesque and historic Candelabria district that's an easy walk to the gold museum, Montserrate, and Bolivar Plaza. It's very clean, has a friendly staff, and has gorgeous woodwork. When I booked I didn't realize that our room didn't have a private bathroom so be aware about that. Also our room had a low beam in it running across the ceiling which may have been a potential headache in the middle of the night.

6/10 Okay

Verified traveller

Liked: Staff & service

Great central location in a candelaria

We stayed 2 nights and overall enjoyed our stay because it was in a great location in walking distance to all the main sights and many restaurants in la candelaria. However, the shower in our private room number 1 was cold and there was no warm or hot water in the bathroom. On our second day, although we had our own private bathroom, we both opted to shower in the dorm shower which had warmer shower water temperature. We found 2 spiders crawling along the walls in our room. The pluses: The breakfast included was very good with fresh fruit and juice, cereal, eggs, toast. The girl working at the desk was very helpful as she was able to give us lots of information on map, ciclovia, flea market etc.

6/10 Okay

Ken, Mahopac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Backpacker Hostel in Bogota

Pleasant stay (Friendly and Helpful Staff/Good Breakfast) except NO HOT WATER.

6/10 Okay

Pat

Liked: Cleanliness, staff & service

8/10 Good

Nicole, London

Liked: Cleanliness, property conditions & facilities, room comfort

Great spot!

Really great hostel, so clean and great showers and amenities. Recommend!