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Sure Hotel by Best Western Bordeaux Lac

3.0 star property

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Photo gallery for Sure Hotel by Best Western Bordeaux Lac

A modern lounge area with seating, tables, and decorative plants.
A modern lounge area with seating, a coffee table, and a view through large windows.
A conference room with a long table, chairs, a whiteboard, and a clock on the wall.
A wooden deck with outdoor seating, a large barrel, and a small building with windows.
A hotel room with a bed, a desk, a chair, and a small trash bin.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rue Du Grand Barail, Bordeaux, Gironde, 33300
  • Place, Barriere Casino Theatre
    ‪5 min walk‬
  • Place, Bordeaux Congress Center
    ‪6 min walk‬
  • Place, Stade Atlantique
    ‪15 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪22 min drive‬

Room options

View all photos for 1 Double Bed, Non-Smoking, Comfort Room, Courtesy Tray

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a window with curtains.

1 Double Bed, Non-Smoking, Comfort Room, Courtesy Tray

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a window with curtains.

Comfort Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, wall-mounted lamp, and a coat rack.

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, and a wooden headboard.

Comfort Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, and a wooden headboard.

Classic Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Classic Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Single Bed, Accessible, Ground Floor

A hotel room with a bed, bedside table, and a wooden headboard.

Classic Room, 1 Single Bed, Accessible, Ground Floor

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Executive Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Sure Hotel by Best Western Bordeaux Lac

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Sure Hotel by Best Western Bordeaux Lac offers 72 accommodations with free newspapers and complimentary bottles of water. 26-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Sure Hotel by Best Western Bordeaux Lac. During your stay, you're just a quick walk from Kart System. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 6 minutes by car from Cité du Vin and 7 minutes from Rue Sainte-Catherine
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sure Hotel by Best Western Bordeaux Lac. Self parking is free.

This 3-star Bordeaux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Le Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le Restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night
  • Weight limit: 22 lb per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Pet fee: EUR 5 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Interhotel Apolonia Bordeaux
Interhotel Apolonia Hotel
Interhotel Apolonia Hotel Bordeaux
INTER-HOTEL Bordeaux Lac Apolonia Hotel
INTER-HOTEL Apolonia Hotel
Sure By Bordeaux Lac Bordeaux
Sure Hotel by Best Western Bordeaux Lac Hotel
Sure Hotel by Best Western Bordeaux Lac Bordeaux
Sure Hotel by Best Western Bordeaux Lac Hotel Bordeaux
The Originals City Hôtel Apolonia Bordeaux Lac (Inter Hotel)

Sure Hotel by Best Western Bordeaux Lac Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 187 out of 619 reviews
Rating 8 - Good. 277 out of 619 reviews
Rating 6 - Okay. 100 out of 619 reviews
Rating 4 - Poor. 31 out of 619 reviews
Rating 2 - Terrible. 24 out of 619 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities
The reception staff alone win this hotel 5*
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our weekend stay !!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm welcome, staff did everything to help us as we have some mobility problems and they did all they could to help. Breakfast was very varied, excellent quality and refreshed quickly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities
Personnel chambre restaurant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Bordeaux overnight

Just a stop over for 1 night on trip to spain
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Jean Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Good hôtel for sleeping, not for breakfast
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness
Yes
Stayed 1 night in Mar 2026
Verified

8/10 Good

Valkiria

Liked: Staff & service, property conditions & facilities, room comfort
The hotel staff were extremely nice, prepared to help all the time. There were no fridge in the room, though it was possible to store something in a fridge in the reception area. The hotel is in a strategic area if you want to discover the region. For Bordeaux downtown a bit too faraway.
Stayed 8 nights in Jun 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Does what it says on the tin . Reasonably priced comfortable hotel for one night stop over welcoming helpful staff , very nice dinner , comfortable bed , secure parking. Ticks all the boxes
Stayed 1 night in Feb 2023
Verified

8/10 Good

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2024
Verified

6/10 Okay

florent

Liked: Cleanliness, staff & service, property conditions & facilities
Le personnel est top du restaurant En revanche une des responsables a refusé avec c prétextes pour ne pas me donner ma facture prétextant que c est hôtel .com qui devait me la donner on voyait bien. Que ça la faisait suer pour rester poli Dans ma confirmation hôtel.com c est bien indiqué que la facture est a récupérer à l hôtel car j avais opté pour un règlement sur place Et j ai du rappeler pour l obtenir, ce qui est a mes yeux vraiment gonflant Je voyage depuis 25 ans dans tous les hôtels et c est assez rare ce type de comportement qui va faire que je n irai plus dans cet hôtel
Stayed 1 night in Mar 2026
Verified

8/10 Good

Senedo

Liked: Cleanliness, staff & service, property conditions & facilities
Bon lit.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Laurena

Liked: Cleanliness, staff & service, amenities
Bon hôtel rénové à l’intérieur et bon accueil.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Abdel

Liked: Cleanliness, staff & service, amenities
La chambre était impeccable Le personnel vraiment gentille et professionnel Florine elle fait son travail bien comme il faut
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Marion

Rien d’exceptionnel. Chambre bouillante
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Chambre propre
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel était très accueillant, l'hôtel est propre ainsi que la chambre. Super rapport qualité prix, je recommande
Stayed 1 night in Jan 2026
Verified

8/10 Good

didier

Liked: Cleanliness, staff & service, amenities
Bon accueil Confort très correct
Stayed 1 night in Dec 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities
Personnel sympa mais pas de chauffage sans être prévenu avant notre visite
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre et cosy. Lit confortable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

CECILE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe très accueillante, aimable et à l'écoute. Le service est au top!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pas de commerce a proximite
Stayed 2 nights in Oct 2025
Verified

8/10 Good

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était ok mais au deuxième jour nous n'avons pas eu de verres à disposition.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was man für Übernachtungen, braucht ist vorhanden.
Stayed 7 nights in Aug 2025