8/10 Good
Elizabeth
Travelled with family
18 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A very odd hotel
Physically, this is the strangest hotel where I have ever stayed. It is sort-of 3 types of hotel stuck together: Normal 6-story hotel; plus both a remodeled old motel and a set of townhouses, both inside of an upscale warehouse.
Our first night was in an interior room in the old motel section, which was VERY dark, and which had a toilet of the right height for a kindergarten. The next morning I asked if all of the rooms had child-height toilets, and the staff offered to move us to a room with a standard toilet.
The rest of the stay was in the normal part of the hotel, on the 6th floor. That was much more comfortable and had an exterior window so we knew when it was morning.
The other peculiar thing about the hotel was the cleaning service. Our room was apparently in the end-of-the-day cleaning rotation, which was fine. But the two days when we were actually out at that time of day, so the room available for cleaning, only one of the two beds was made. The first time we wondered if they ran out of time, but when the SAME BED was left untouched again the next day, we were just plain confused. Both days, the only obvious change was that there were clean towels in the bathroom and the trash baskets were emptied -- the counters and work surfaces still had everything in place as we left it.
The breakfast was excellent, the staff were very friendly, the Green Line location was perfect, and we loved the diversity of the guests.
Elizabeth
Stayed 6 nights in Aug 2025
