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Hilton Boston Back Bay

4.0 star property

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Photo gallery for Hilton Boston Back Bay

Boating
Lobby
Serves lunch and dinner
Premium bedding, down duvets, pillow-top beds, in-room safe
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
40 Dalton St, Boston, MA, 02115
  • Place, The Shops at Prudential Center
    ‪2 min walk‬
  • Place, Newbury Street
    ‪3 min walk‬
  • Place, Hynes Convention Center
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

Two Double Beds Pure Allergy Supreme Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for One King Bed Room

Premium bedding, down duvets, pillow-top beds, in-room safe

One King Bed Room

  • Sleeps 2
  • Free Wi-Fi

One King Bed Pure Allergy Corner Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for One King Bed Room With Panoramic View

Premium bedding, down duvets, pillow-top beds, in-room safe

One King Bed Room With Panoramic View

  • Sleeps 2
  • Free Wi-Fi

View all photos for One King Bed Pure Allergy Superior Room

Premium bedding, down duvets, pillow-top beds, in-room safe

One King Bed Pure Allergy Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Double Beds Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Double Beds Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for One Bedroom Suite With Parlor

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Suite With Parlor

  • Sleeps 3
  • Free Wi-Fi

View all photos for One King Mobility/Hearing Roll-in Shower Accessible Room

Premium bedding, down duvets, pillow-top beds, in-room safe

One King Mobility/Hearing Roll-in Shower Accessible Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Double Mobility/Hearing Roll-in Shower Accessible Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Double Mobility/Hearing Roll-in Shower Accessible Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for One King Mobility/Hearing Bathtub Accessible Room

Shower, designer toiletries, hair dryer, towels

One King Mobility/Hearing Bathtub Accessible Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Double Mobility/Hearing Bathtub Accessible Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Double Mobility/Hearing Bathtub Accessible Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

View from room

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds (with Parlor)

View from room

Suite, 2 Double Beds (with Parlor)

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (with Parlor)

Suite, 1 Bedroom (with Parlor) | Living area | 32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom (with Parlor)

  • 31 sq m
  • Sleeps 3
  • 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Allergy Friendly, Corner (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly, Corner (Pure)

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Allergy Friendly (Pure)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(91 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Panoramic View)

View from room

Room, 1 King Bed (Panoramic View)

9.2 out of 10
Wonderful
(18 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, River View (Pure, High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View (Pure, High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View, Corner (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View, Corner (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

1 King Bed Alcove Room

  • Sleeps 2
  • Free Wi-Fi

2 Db Beds Charles River View High Floor 16-26

  • Sleeps 4
  • Free Wi-Fi

Charles River View High Floor King Room

  • Sleeps 2
  • Free Wi-Fi

Alcove Room With 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

Charles River View High Floor Corner King Room

  • Sleeps 2
  • Free Wi-Fi

Pure City View High Floor Corner 2 Double Room

  • Sleeps 4
  • Free Wi-Fi

City View High Floor 2 Double Room

  • Sleeps 4
  • Free Wi-Fi

Pure Charles River View High Floor 2 Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for City View High Floor 2 Double Alcove Room

Premium bedding, down duvets, pillow-top beds, in-room safe

City View High Floor 2 Double Alcove Room

  • Sleeps 4
  • Free Wi-Fi

Alcove Room With 1 King Bed City View High Floor 16-26

  • Sleeps 2
  • Free Wi-Fi

1 King Bed Charles River View

  • Sleeps 3
  • Free Wi-Fi

2 Queen Bed Charles River View

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

1 King Bed Charles River View W Sofa

  • Sleeps 3
  • Free Wi-Fi

Room with Two Queen Beds and Roll in Shower-Mobility/Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

1 King Bed Skyline City View

  • Sleeps 2
  • Free Wi-Fi

Room with 2 Queen Beds - Mobility/Hearing Accessible Bathtub

  • Sleeps 4
  • Free Wi-Fi

Similar properties

City view
Sheraton Boston, a Marriott Hotel
Back Bay
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,825 reviews
The price is €230
includes taxes & fees
25 May - 26 May
Sheraton Boston, a Marriott Hotel

About this property

Hilton Boston Back Bay

Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Boston Back Bay's great location gets high marks from our customers. During your stay, you're just a quick walk from Northeastern University. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Hynes Convention Center and Berklee College of Music
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 15 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Boston Back Bay. Parking is available for a fee.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Forty Dalton – This bistro only serves breakfast.
Lobby Bar – This bar serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 65 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Forty Dalton
  • Lobby Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 26 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 34.94 per accommodation, per night
The resort fee includes:
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19 to 32 for adults and USD 19 to 32 for children
  • Self-parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Hilton Boston Back Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 753 out of 1316 reviews
Rating 8 - Good. 256 out of 1316 reviews
Rating 6 - Okay. 145 out of 1316 reviews
Rating 4 - Poor. 75 out of 1316 reviews
Rating 2 - Terrible. 87 out of 1316 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Hyeshin

Disliked: Staff & service, amenities
My husband and I stayed for 2 weeks due to the home renovation. Entire hotel is being renovated, and we had to put up with sound of drills and banging noises beginning at 7am everyday.
Stayed 12 nights in Jan 2026

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Construction in lrogress
Stayed 1 night in Jan 2026

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities
The room was a great size, clean and a beautiful view of the city. So many restaurants around as their restaurants were under renovation. Great customer service too.
Stayed 1 night in Jan 2026

2/10 Terrible

Vivian

Disliked: Staff & service, amenities
We stayed in a literal construction zone. No notice was given to us that the hotel would be under these conditions during our stay. We had to switch rooms twice. Once because the window was not sealed and there was a blizzard outside. The other because extremely loud construction was taking place on the floor above us and woke us up in the morning. At no point did any staff member apologize or try to take measures to improve our stay. Extremely disappointed in this hotel and would not recommend.
Stayed 4 nights in Jan 2026

2/10 Terrible

Kinhung

Disliked: Amenities, property conditions & facilities
Loud, very loud, unbearingly loud construction noise right above our heads continuously started 8:30am on Fri and Sat, Our room was on 11th floor. We were not forewarned when booking. Front desk person was not helpful, said had no control over construction. It was our worst hotel experience!!!
Stayed 2 nights in Jan 2026

2/10 Terrible

Monica

Travelled with family
Disliked: Amenities, property conditions & facilities
Worst hotel stay ever. Booked in a room right below renovation construction. Very loud banging scraping drilling sanding we could not even hear ourselves speak. Resulting in little sleep horrible headaches and aggravated allergies. They made no offer of concession only to move my room which is an inconvenience even further. Many other patrons were also complaining for the same reason or worse some of them having no water. Completely unacceptable management practice to book people in the midst of Renovations that are that loud and disruptive. I'll be doing my best not to book anything further with Hilton.
Stayed 3 nights in Jan 2026

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Hei

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room is amazing I love how room service even fold our pajama. Impeccable into details. They sent a microwave to our room as per request. I hope they have Hot Water ready in lobby 24/7. Access to that is very limited
Stayed 2 nights in Jan 2026

10/10 Excellent

jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific room, we always appreciate a second chair/sofa and still spacious. The property is undergoing renovations which made bar/evening dining unavailable and weekdays noisy, but the staff made extra efforts to accommodate all we needed. easy walk to back bay amenities and the T. We'd absolutely stay again
Stayed 4 nights in Jan 2026

2/10 Terrible

Jodine

Stayed 5 nights in Dec 2025

10/10 Excellent

kristine

Stayed 1 night in Jan 2026

6/10 Okay

dino

Disliked: Property conditions & facilities
Room was very dated mold in the shower wasn’t pleasant bar as closed.
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Check in was great. I'm tall, so I struggle with looking down at name tags. It feels awkward, especially if someone presents as female, I am a male. My check in attendant was helpful, kind, and knowledgeable. I appreciate them, but I didn't catch their name. Maybe at check there could be a nameplate? Or perhaps it's just me. Thanks!
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable.
Stayed 1 night in Jan 2026

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was fine the check in was awesome, but hotel under construction
Stayed 1 night in Jan 2026

10/10 Excellent

Jiarui

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, comfortable rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel. Staff was friendly. Room was clean and loved the large closet--gave is extra space since we could store luggage in it. Very convenient location. We took advantage of walking through the Prudential mall to stay warm while being outside. We will definitely stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay for our family.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2025

2/10 Terrible

Garrett

Travelled with partner
Disliked: Amenities, property conditions & facilities
We checked out on 12/30, and I am writing this on 1/5 after a full week of continued silence and failed follow-through. During our 12-night stay, we experienced repeated breakdowns in housekeeping and basic communication. Requests were acknowledged and then ignored, and the property’s internal coordination appeared consistently dysfunctional. After checkout, Leon, a front desk supervisor, apologized and explained that David (the General Manager) and Eriko were on vacation. Leon offered a refund of one third of the stay, but said it had to be initiated through Expedia and that the hotel would then confirm it. I initiated the request as instructed. On 1/2, Expedia notified me that they had attempted multiple times to reach the hotel and no one responded, so the refund request was denied. This is completely consistent with our experience throughout the stay: promises made, then silence. I notified Leon, David, Eriko, and Hilton Guest Assistance immediately after Expedia’s 1/2 message. As of 1/5, I have still heard nothing. Adding to the absurdity, neither David nor Eriko had out-of-office messages on their email, so there was no indication that guest concerns were being monitored or delegated in their absence. The location is excellent, and the hotel has potential. Unfortunately, that potential is being squandered by what appears to be a culture of exceedingly poor leadership, lax standards, and general incompetence. This is well below what one expects from the Hilton name.
Stayed 12 nights in Dec 2025

10/10 Excellent

Luz Angelica Caceres

Stayed 6 nights in Dec 2025

2/10 Terrible

Ariya

Disliked: Cleanliness, amenities, property conditions & facilities
The room and hotel was rundown
Stayed 3 nights in Dec 2025

6/10 Okay

Sneh

Stayed 4 nights in Dec 2025

4/10 Poor

Pamela

Stayed 2 nights in Dec 2025