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Holiday Inn Express & Suites Boston - Cambridge by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Boston - Cambridge by IHG

Lobby sitting area
Free daily buffet breakfast
Exterior
Suite, 1 Single Bed (Additional Living Area) | Down duvets, in-room safe, desk, laptop workspace
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
250 Monsignor O'Brien Hwy, Cambridge, MA, 02141
  • Massachusetts Institute of Technology
    ‪19 min walk‬
  • TD Garden
    ‪2 min drive‬
  • Boston Common
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

8.8 out of 10
Excellent
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(59 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub) | Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.4 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

View from room

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Single Bed, Accessible (Accessible Tub)

View from room

Standard Room, 1 Single Bed, Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Single Bed (Additional Living Area)

Suite, 1 Single Bed (Additional Living Area) | Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Single Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, City View

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Boston - Cambridge by IHG

Hotel with free breakfast, near Museum of Science
This smoke-free hotel features a 24-hour business centre, coffee/tea in a common area and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room and concierge services.
Holiday Inn Express & Suites Boston - Cambridge by IHG offers 112 accommodations with a safe and free newspapers. Beds feature down duvets. Satellite televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Holiday Inn Express & Suites Boston - Cambridge by IHG gets high marks from our customers. During your stay, you're just a quick walk from Cambridgeside Galleria. Features include free WiFi in public areas, plus a 24-hour business centre and dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes by foot from Museum of Science and a 3-minute drive from Kendall Square
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Boston - Cambridge by IHG. Parking is available for a fee. A complete renovation of Holiday Inn Express & Suites Boston - Cambridge by IHG was completed in April 2020.

This Cambridge hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 50.00 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015800491
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cambridge
Holiday Inn Express Hotel Cambridge
Holiday Inn Express Boston Cambridge Hotel
Holiday Inn Express Boston Cambridge
Holiday Inn Express Hotel Suites Cambridge

Holiday Inn Express & Suites Boston - Cambridge by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1024 reviews
Rating 8 - Good. 298 out of 1024 reviews
Rating 6 - Okay. 113 out of 1024 reviews
Rating 4 - Poor. 44 out of 1024 reviews
Rating 2 - Terrible. 48 out of 1024 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Kiyana Latrece, Murrieta

Travelled with family
This Hotel needs more maintenence to keep up with the small upgrades. Although, conveniently located to the train station and Cambridge St.
Stayed 3 nights in May 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for this hotel. Short walk to train station. Breakfast was so good. Lots of variety each day. Staff on hand when things ran out. Shame for the paper plates - but this seems to be the norm now. So bad for it all to be going to landfill. Very cramped area though for the number of guests in the hotel. Tea and coffee are available all day in the breakfast room. Plus plates and cutlery if you're needing this. Microwave in room and a coffee maker plus a fridge. Room was cleaned every day and could not fault their work at all. Staff were friendly. Although I would have thought uniforms would be worn. Didn't see any nametags either which I thought was strange. Maybe USA doesn't do this. The lifts were not the fastest though. But they both worked each day. Just lots of people using them. Close to a supermarket, donut shop, maccas, liquor store, dollar shop. Can't really fault the stay at all. except for the weather - rainy and cold. But this isn't the hotels fault!!!!! Would definitely recommend this hotel to someone going to Boston.
Stayed 8 nights in May 2025

10/10 Excellent

Rupali

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in May 2025

8/10 Good

SHAFIQUE

Stayed 1 night in May 2025

6/10 Okay

ASHUTOSH

Liked: Cleanliness
Was okay hotel, convenience will be the only Highpoint
Stayed 1 night in May 2025

10/10 Excellent

Diana

Disliked: Cleanliness
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service

Reservation canceled

When we arrived to check in we were told that there wasn’t a reservation under our name. I said there must be a misunderstanding and showed him my confirmation email. He said the card they tried to charge was denied and hence the reservation was canceled. We opted to pay at the property when we made the reservation. My husbands credit card got compromised after the reservation was made and he was issued a new card. The employee at the front desk said we should have been notified of the cancellation. So we had no place to stay for the weekend, 5 hours from home. Not impressed at all and won’t be using your services any time soon.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for BU graduations, all went very good, perfect location to get by without a car for the purposes of the trip.
Stayed 3 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy train ride from airport. GREAT shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Allister

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would use again

Solid basic option, convenient for walking to mit and google. Comfortable beds and room was large. Checkin guy was great.
Stayed 1 night in Apr 2025

6/10 Okay

Marlyn

Good decent hotel to stay in. Standard amenities with breakfast in the morning. Still has the carpet in the rooms, which I don’t care for.
Stayed 1 night in Apr 2025

10/10 Excellent

Elsaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, it was a busy graduation season in boston, so the staff was overwhelmed, not great but still decent, no complaints at all.
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Stayed 1 night in May 2025

8/10 Good

JoAn

Liked: Cleanliness, staff & service, amenities
Great breakfast and really nice staff. Very slow elevator. Bed made a horrible sound when I moved on it. Room 706.
Stayed 3 nights in May 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great each morning with a nice variety.
Stayed 4 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and huge room.
Stayed 2 nights in May 2025

6/10 Okay

Nick

Liked: Staff & service
Disliked: Property conditions & facilities
Fine stay, but property needs updating.
Stayed 2 nights in May 2025

4/10 Poor

Kathy

Stayed 1 night in May 2025

10/10 Excellent

Siu Ping Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is good
Stayed 4 nights in Apr 2025

10/10 Excellent

Rajesh

Business traveller
Liked: Amenities, property conditions & facilities
Great neat business hotel. Very nice Shower room and not the regular bath tub. Updated rooms - spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Stayed 2 nights in May 2025

2/10 Terrible

Jaia

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed for 3 nights and got charged 150$ after check out for parking 50$ a night they explained which was never told to me from check in. While staying they never came to our room for cleaning I had to just pile the garbage till Sunday. Had to request towels every day because they gave me only 3 towels for 2 people
Stayed 3 nights in Apr 2025