The Hotel Salem

3.0 star property

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Photo gallery for The Hotel Salem

Lobby
Lunch and dinner served, al fresco dining
King Suite | Premium bedding, pillow-top beds, in-room safe, desk
Bar (on property)
Lunch and dinner served, al fresco dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
209 Essex Street, Salem, MA, 01970
  • Place, Peabody Essex Museum
    ‪2 min walk‬
  • Place, Salem Witch Trials Memorial
    ‪2 min walk‬
  • Place, Salem Witch Museum
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪24 min drive‬

Room options

Queen

8.8 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Queen

9.6 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Micro King

9.0 out of 10
Wonderful
(45 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

King with Twin Trundle

9.0 out of 10
Wonderful
(29 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed

King

9.2 out of 10
Wonderful
(55 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

King Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Roll-in Shower

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Superior Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

Signature Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed

Similar properties

About this property

The Hotel Salem

This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
The Hotel Salem offers 44 air-conditioned accommodations with a safe and complimentary bathrobes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

The Hotel Salem's great location gets high marks from our customers. During your stay, you're just a quick walk from Witch History Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Peabody Essex Museum and Salem Witch Trials Memorial
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at The Hotel Salem.

This 3-star Salem hotel is smoke free.

Counter – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Counter

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010662580
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem

The Hotel Salem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1003 reviews
Rating 8 - Good. 165 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

4/10 Poor

Fred

Travelled with family
Disliked: Amenities, property conditions & facilities
No available parking, hot water was an issue
Stayed 1 night in Nov 2025

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, informative, and helpful staff and a great location. I will be back again in the future.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

6/10 Okay

Megan

Liked: Staff & service
Stayed 2 nights in Nov 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
END OF SEASON BARS CLOSED MONDAY. ONLY PROBLEM WITH HOTEL IS THE COMPLETE LACK OF PARKING. NO DESIGNATED CHECK IN. YOU HAVE TO PARK IN GARAGE SEVERAL BLOCKS AWAY AND WALK WITH LUGGAGE. OTHERWISE, GREAT PLACE
Stayed 3 nights in Nov 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the hotel and staff! Super friendly every one of them! We will definitely book here again next time! Great vibe 💕
Stayed 2 nights in Nov 2025

4/10 Poor

Stephen

Liked: Cleanliness, staff & service
Loved staying at Nantucket property and I recommend the Narragansett property to friends staying in the area. But disappointed in this property. No hot water in shower, sink didn’t drain and didn’t have hot water. When we first arrived the first floor was cool but comfortable but the loft was overpowering hot. Had to run AC for quite a while before being able to use that bedroom. Would not recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

ELIZABETH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They were very nice people that helped us with whatever we needed. The location was perfect everything walking distance.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sheree

Stayed 1 night in Nov 2025

6/10 Okay

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely, the room was cute and clean, but to me, that's the bare minimum. Our plugs shorted out, and we didn't have lights on the nightstand or plugs that worked. The next morning, all the plugs shorted out, the water pressure was bad, it took a very long time to get hot water, and there was a loud noise of a compressor or something going on and off outside our room all night. The room was super cute, as was the whole hotel, but unfortunately, I wouldn't stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service
Staff were friendly and hotel couldn't be located in a better spot.
Stayed 1 night in Nov 2025

4/10 Poor

Scott

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The room did not at all meet our expectations, especially at the price (over $500 with taxes and fees for a Saturday night). The room was large, but incredibly sparse. One chair, no clock, no full length mirror. The TV was very small for a room this size and was so far away from the bed it would have been difficult to watch (we didn't even try). We had planned on a 2 night stay but cancelled our 2nd night because of the room. The reason for 2 stars instead of 1 is because all the staff was great. The rooftop bar was also nice and fun. However, the room was a dealbreaker. We wouldn't have even stayed the one night if we could have gotten other accommodations. We were very disappointed as soon as we entered our room. It's unfortunate since it wouldn't take much to improve it. The issues seemed obvious to us. The hotel we moved to for the next night was great and less than half the price (but was for a Sunday night).
Stayed 2 nights in Nov 2025

10/10 Excellent

Rylan

Stayed 1 night in Oct 2025

8/10 Good

Jordann

Stayed 1 night in Oct 2025

8/10 Good

Holly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel stay was phenomenal. I wouldn't recommend the restaurant tied to the hotel. Service was terrible.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jim

Stayed 2 nights in Oct 2025

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, walkable to restaurants, shopping and historic sites.
Stayed 4 nights in Nov 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was courteous. Thank you Concierge Zach for helping us find parking!
Stayed 2 nights in Oct 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful friendly and helpful staff. Comfortable atmosphere
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for shopping etc but no parking for this Hotel. That should be noted Wouldn’t stay there again in Fall crowd
Stayed 2 nights in Sep 2025

8/10 Good

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a behaved older building, which I loved. However, I think there could have been a little more effort put into the cleanliness and amenities. The tile flooring was a little sticky and the room was oddly furnished. Very loud banging at 11pm which sounded like it was coming from within the walls. It was conveniently located right off of Essex and right there in walking distance from all the shops and main attractions. The parking situation was annoying considering you still had to pay to park, and walk to your hotel. The room price should also include a parking pass, but that was not the case. The staff were exceptional and very kind.
Stayed 1 night in Oct 2025

8/10 Good

Maddison

Liked: Amenities
Feels slightly unsafe when the homeless people across the street had access to the lobby and restroom areas, regardless of the “no public restroom” signage. You don’t need a room key to get to the floors so anyone could easily get to your room. Just didn’t sit right with me.
Stayed 1 night in Oct 2025

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The only complaint I had was the very very old hairdryer. It looks like a lot of people had handled it to the point that the paint was coming off. But otherwise, everybody was so wonderful and our time there was great!
Stayed 1 night in Sep 2025