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Extended Stay America Suites - Boston - Saugus

2.5 star property

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Lobby
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Pet-friendly
  • Breakfast included

Explore the area

View in a map
832 Broadway, Saugus, MA, 01906
  • Encore Boston Harbor
    ‪11 min drive‬
  • Revere Beach
    ‪12 min drive‬
  • TD Garden
    ‪13 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Boston - Saugus

Suburban hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites - Boston - Saugus. During your stay, you'll be close to Revere Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Encore Boston Harbor and 15 minutes from TD Garden
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Extended Stay America Suites - Boston - Saugus. Limited free parking is available on a first-come, first-served basis.

This Saugus hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Reviews

Extended Stay America Suites - Boston - Saugus Reviews

6.4

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 292 out of 1017 reviews
Rating 8 - Good. 176 out of 1017 reviews
Rating 6 - Okay. 177 out of 1017 reviews
Rating 4 - Poor. 135 out of 1017 reviews
Rating 2 - Terrible. 237 out of 1017 reviews

Reviews

6/10 Okay

susan

Business traveller
Liked: Cleanliness, staff & service
I want to start out by saying the front desk staff was very professional, kind, and helpful. I have no complaint whatsoever with the check in process or the front desk in general. My concern is that when I went up to my room, I was immediately 'greeted' by the strong smell of marijuana smoke, and the room three doors down from mine was BLASTING loud music which I could hear through the wall. I also heard what sounded like an older gentlemen yelling out randomly, with some kind of mental health distress. The carpet was stained in the hallway, also. I needed to use the room to conduct an online meeting, which I did, and then immediately left and drove the remaining three hour home, as I did not feel safe and couldn't imagine getting any sleep in such a loud and stinky environment. I would never consider staying at this hotel, or any other extended stay hotel, again after this experience.
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Stayed 1 night in Jun 2025

2/10 Terrible

Terrill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bring your shanks

This place is filled with crack heads and mentally unstable people. The place was so dirty we stuck to the floor while walking. No dishes in room, towels are a joke no face cloths apparently thats too much. Right on a turn pike very dangerous to get leave the hotel.
Stayed 9 nights in Jun 2025

2/10 Terrible

Victoria

Travelled with family
Disliked: Cleanliness, property conditions & facilities
When arriving we were greeted by night staff and checked in. Upon entering the room it is as if someone smoked a carton of cigarettes in the room. When I went to ask for a different room staff noticeably changed demeanor and said that he couldn’t do anything. Could not give us a new room or refund us. Left us stuck in a room to then find a completely ripped apart chair, uncleaned fridge, and broken furniture,, stains and spots all over everything, a tv that had no connection, as well as a tub/shower that is pouring out onto the ground(somehow without user error) As someone who is always in the Boston area I will 10000% be staying somewhere else.
Stayed 1 night in Jun 2025

2/10 Terrible

Hollie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked ahead through expedia and were turned away upon arriving because they were over booked. Staff had no idea what to do to try to accommodate or rectify the situation. It was an awful experience after traveling 4 hours to get to this hotel. Extremely disappointed
Stayed 1 night in Jun 2025

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was rude and didn’t care as well as the room being dirty. We ended up no staying in the room due to its condition. Would not recommend this “family friendly hotel” to no one with kids
Stayed 1 night in Jun 2025

4/10 Poor

Jimmy

Stayed 1 night in Jun 2025

2/10 Terrible

Kari

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Very noisey from rooms on all sides until late. Feels like back in college dorm days. Lots of mildew in bathroom. Clean but stained bed sheet and towels. Cigarette butts littered everyone around building.
Stayed 1 night in Jun 2025

4/10 Poor

Jo-Mel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Ajay Kumar

Business traveller
Disliked: Property conditions & facilities
Staff was not supportive, property condition is horrible, couch is broken, cockroach found in the room. Heating plates was not working, kichen utensils not available. Last two TV was not working. Terrible experience with this hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Allison

Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025

4/10 Poor

Paul

Disliked: Cleanliness, amenities
The bed is a walmart platform bed and sleeps like so with well used mattress. One thin blanket and no extras. 3 very flat pillows, you might want to bring your own. There were no muffins or fruit for breakfast and the coffee carafe was empty with no new pot brewing. The parking lot was peppered with trash all over. Trash can outside of door was over flowing with trash. Informed gentleman at front desk and it was not emptied the next day. We will not be back.
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Stayed 1 night in Jun 2025

2/10 Terrible

Bryon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

4/10 Poor

H

Disliked: Cleanliness, amenities
Would never go back. Not clean. Has a bad smell.
Stayed 2 nights in Jun 2025

10/10 Excellent

LEYDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in May 2025

2/10 Terrible

Cheuk Ying

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Terrible. No room service (they told us room service is every 14 days). Sheets are dirty, smelly room. My skin itch the first two nights in bed and we asked for a new sheet, put it on top and the itch stopped (swear it is likely bed bugs, saw some black dots on the old sheets). Nothing left out there for so called grab and go breakfast. Would NOT recommend to anyone. We will never stay there again.
Stayed 4 nights in May 2025

2/10 Terrible

Zoraida, Cary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs a general overall, should start by replacing the hall carpet that is dirty and full of stains. I would not recommend this place.
Stayed 1 night in May 2025

10/10 Excellent

Harry

Stayed 1 night in May 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place smelled like cigarettes and other things constantly. Almost everyone seemed sketchy.
Stayed 3 nights in May 2025

6/10 Okay

David

Stayed 1 night in May 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not stay there. I went into the room, and it was a dump. The TV didn't work. The Chair in the room was old, tattered & ripped. Hotels.com should not offer this hotel for rentals. This location is a pay-by-the-week facility. It's filled with people who made me feel afraid the moment I walked in the door.
Stayed 1 night in May 2025

6/10 Okay

Jean

Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025