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Hermitage Hotel OCEANA COLLECTION

4.0 star property

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Sea View King or Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Terrace/patio
Sea View Family 3 Room | Living area | 32-inch LCD TV with digital channels, TV
2 restaurants; breakfast, lunch and dinner served
Classic King or Twin Room | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Exeter Road, Bournemouth, England, BH2 5AH
  • Place, Bournemouth International Centre
    ‪1 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪3 min walk‬
  • Place, Bournemouth Beach
    ‪3 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪20 min drive‬

Room options

Sea View Single Room

  • Sleeps 1
  • Free Wi-Fi

Sea View King Or Twin Room

  • Sleeps 2
  • Free Wi-Fi

Sea View Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Single Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite With Sea View

A hotel room with a bed, a sofa, a desk, and a lamp.

Suite With Sea View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Double Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Family 3 Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Family 3 Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Family 4 Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Family 4 Room

  • Sleeps 2
  • Free Wi-Fi

Classic Family 5 Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic King Or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Classic King Or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Sea View Family 3 Room

In-room safe, desk, iron/ironing board, free WiFi

Sea View Family 3 Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Compact Double Room

In-room safe, desk, iron/ironing board, free WiFi

Compact Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Compact Double Room

In-room safe, desk, iron/ironing board, free WiFi

Compact Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Sea View Family 3 Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Sea View Family 3 Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Sea View Double Room

In-room safe, desk, iron/ironing board, free WiFi

Sea View Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hermitage Hotel OCEANA COLLECTION

When you stay at this beach hotel, you can enjoy umbrellas and sunloungers.
Hermitage Hotel OCEANA COLLECTION offers 76 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hermitage Hotel OCEANA COLLECTION. During your stay, you'll be connected to the convention centre and just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Bournemouth International Centre and Bournemouth Lower Gardens
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hermitage Hotel OCEANA COLLECTION. You'll have access to the indoor pool and outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Thomas Hardy – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Lounge – This restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 14 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge
  • Thomas Hardy

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 775 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 14.00 per day
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hermitage Bournemouth
Hermitage Hotel Bournemouth
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION
Hermitage Oceana Collection
Hermitage Hotel OCEANA COLLECTION Hotel
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage Hotel OCEANA COLLECTION Hotel Bournemouth

Hermitage Hotel OCEANA COLLECTION Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 394 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, amenities
Really nice hotel good location and parking , great facilities
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Spotless clean warm room Best located hotel in Bournemouth
Stayed 1 night in Jan 2026
Verified

8/10 Good

Clare

Liked: Cleanliness, property conditions & facilities
Clean room and helpful chatty staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Great stay nice room good price nice breakfast ideal location for Bic we will be back
Stayed 2 nights in Nov 2025
Verified

8/10 Good

J

Liked: Cleanliness, staff & service
Great room and reception staff. Breakfast was terrible though sadly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Service and room were great. Fantastic location especially if attending the BIC which is just across the road. Could do with reviewing snack options for late night nibbles as fairly limited. Would stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big room, good service, perfect spot opposite the BIC
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Great room. Connor especially was fantastic at check in.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

ROBERT

Liked: Cleanliness, amenities
Room was good warm and clean tea/coffee facilities and king size comfy bed.Parking on sit is £14 a day.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Staff very helpful,food good and plentiful,room clean and comfortable
Stayed 2 nights in Nov 2025
Verified

8/10 Good

stephen

Liked: Cleanliness
General air of wellbeing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bear

Liked: Cleanliness, staff & service, amenities
Room very clean x
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff, lovely breakfast, quiet room. Clean - would recommend!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ian Griffiths

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, enjoyed our stay, would definitely stay again
Stayed 1 night in May 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
The hotel is a bit tired looking but we couldn’t fault the cleanliness and the attitude of the staff. Will definitely return as the ideal location for the Pavilion theatre
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Ray

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel. Breakfast was frustrating, just one coffee machine available, so a long wait for hot drinks.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, amenities
Room was good, little dated but expected for an older hotel. Staff were fine and helpful. Only complaint is breakfast, the small buffet area was crowded and only one coffee machine meant it felt chaotic.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy and a superb location!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel in great location for shopping and beaches
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Lesley

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Like most of our seaside resorts and hotels this hotel is showing its age. for a four star hotel the food was ok but if you are going to offer a minimal menu then at least do it well. If you do not have ample parking for your guests you should at least consider offering parking elsewhere FOC or at a reduced rate and advising your guests clearly and specifically about the issues you have with parking so that they can time their arrival better. The staff where all pleasant and helpful and the hotel satisfied our requirements for the weekend we had planned. Thank you
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Kevin

Liked: Amenities
Disliked: Cleanliness
My wife and I met here 43 years ago when she was the assistant housekeeper and I delivered the laundry. The room was nice but not as clean as they were back in the day or what would be expected for the current star rating ( cobwebs & sticky sweets** FLIES. ) and the gaps in the window frames made for a chilly sea breeze. Really dissappointed at the cost of over night parking, where should we park other than where we sleep. Afternoon tea was nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/out with friendly staff throughout. We’ve stayed several times previously and will definitely return again.
Stayed 1 night in May 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, rooms had very recently been redecorated so in great condition, Excellent location as very close to beech and peer.
Stayed 1 night in May 2025
Verified

8/10 Good

Shirley

Liked: Property conditions & facilities
Lovely place to stay
Stayed 1 night in Apr 2023