Staff seemed ok, check in went smoothly, but you might want to think twice about staying here. We enjoy new experiences and older motels, which is why we stayed here. Unfortunately, I don't think we will stay again. WiFi didn't work for the duration, which sucked because, of course, nothing worked on the smart TV, when you walked towards the bathroom at the back of the chalet you picked up speed because the floor was very pitched. Nice refrigerator and microwave. It dropped down to -20 the night we stayed there and I have never been both cold and hot at the same time, so I guess it was a new experience for us after all. I would only stay here if you are tired of driving on the Transcanada and only need a place to crash that's not your vehicle and your budget is important.