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Best Western Premier Heronston Hotel & Spa

4.0 star property

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Photo gallery for Best Western Premier Heronston Hotel & Spa

Relax in a stylish space with a large bed, comfortable sofa, and a flat-screen TV.
Welcome to our reception area, featuring a spacious desk and a unique wall panel.
Relax by the large, curved pool surrounded by a tiled floor and enjoy a hot tub experience.
Relax in a stylish seating area with comfortable chairs and tables, surrounded by decorative vases and sculptures.
Stroll through a traditional neighborhood with mature trees and well-manicured lawns.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Spa
  • Gym
  • Room service
  • Bar

Explore the area

Map
Ewenny Road, Bridgend, Wales, CF35 5AW
  • Coed-Y-Mwstwr Golf Club
    ‪6 min drive‬
  • Trecco Bay
    ‪13 min drive‬
  • Royal Porthcawl Golf Club
    ‪17 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower) | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed) | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Double Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed) | 1 bedroom, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room with Skylight Window

  • Sleeps 2
  • 2 Single Beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

Junior Queen Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Queen Bed

View all photos for Accessible-1 Double, Mobility Accessible, Walk in Shower, Ground Floor, Deluxe Room, Grab Bar, Non-Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Accessible-1 Double, Mobility Accessible, Walk in Shower, Ground Floor, Deluxe Room, Grab Bar, Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Bed Room

  • Sleeps 2
  • 1 Double Bed

Honeymoon Suite With Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Room with One Double Bed and Two Single Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

1 Double 1 Single, Non-Smoking, Family Room, 3rd and 4th Beds Single

  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

Deluxe Double Bed Room with Sofa Bed

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

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  • Parking included
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About this property

Best Western Premier Heronston Hotel & Spa

Hotel in Bridgend with fitness centre and sauna
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and massage/treatment rooms.
Best Western Premier Heronston Hotel & Spa offers 75 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Bridgend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Heronston Hotel & Spa. During your stay, you'll be within walking distance of Ewenny Priory Church. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Ewenny Priory Church and a few minutes from Church of St Aengus
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Premier Heronston Hotel & Spa offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly Best Western Premier Heronston Hotel & Spa. Free self parking is available.

This 4-star Bridgend hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Crane – This restaurant serves breakfast and dinner.
Ewennys Bar & Grill – This bar only serves dinner. Open daily.
24-hour room service is available.

Languages

English, French, Polish, Romanian, Turkish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crane
  • Ewennys Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 92 reviews
Rating 8 - Good. 21 out of 92 reviews
Rating 6 - Okay. 15 out of 92 reviews
Rating 4 - Poor. 6 out of 92 reviews
Rating 2 - Terrible. 4 out of 92 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Green energy plant Margam

Not to far from where I was working, the hotel is clean and tidy. has all the facilities you require. I had a room which appeared to be above the gym and you could hear the clonk clonk of the weights. not good if you are trying to sleep after a night shift. I asked to be in another room but none available. so this week I'm definitely in another room.
Stayed 2 nights in Apr 2025

6/10 Okay

Will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is fine, breakfast not great

Brekafast was pretty poor, the eggs are clesrly powder and boiling water, took 5 mins to cool down to an edible level.
Stayed 1 night in Mar 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Elisabeth

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Michele

Business traveller
Liked: Cleanliness, staff & service, room comfort

Friendly hotel

Nice room. Had vegan breakfast option which is always a plus for me. Small gym but enough equipment for the size
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, property conditions & facilities

Business trip

Location and staff were great but they do need to fix the bathroom extractor fan issue as they are very noisy especially when the adjacent room leaves the bathroom light on all night.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Liz

Stayed 1 night in Feb 2025

6/10 Okay

Alex

Stayed 1 night in Mar 2025

4/10 Poor

Alex

Stayed 1 night in Mar 2025

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice refurbished room, quite spacious.
Stayed 3 nights in Dec 2024

10/10 Excellent

Josephine

Liked: Cleanliness, property conditions & facilities, room comfort
Was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night business trip

All as one would expect friendly staff, warm welcome with comfortable rooms
Stayed 2 nights in Feb 2025

6/10 Okay

Graeme

Liked: Cleanliness, staff & service, room comfort

Definitely not as good as it used to be.

Stayed here many times but this will be the last im afraid. Yes, the rooms and carpets have been upgraded but our room (47) had a faulty gutter outside and the rain was pouring down against the window making it impossible to sleep. The Spa jacuzzi has been out of action for over 2 years. The steam room was also out of action and the water fountain looks like its been ripped out the wall. Dinner was dire and cold as was breakfast. Congealed scrambled eggs, cold sausages and beans. Coffee mugs that dont hold the amount dispensed from the machine, resulting in a mug of white water with very little coffee in it. The hotel could be great again but at the moment there are too many things that need sorting. On a good note, the staff are welcoming and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Asim

Stayed 1 night in Feb 2025

4/10 Poor

Tanveer, Coventry

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
3 poor night's sleep out of 4 night stay. Very noisy due to disco in the hotel and people running and screaming down the corridors.
Stayed 4 nights in Feb 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night business trip

Friendly welcoming staff, but a little stressed when there’s a function on. Bathroom fans do need updating as rather noisy or just put a humidity sensor on them so when someone uses the bathroom at 3:00am it doesn’t wake up thee rooms.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night Business trip

Great friendly staff, Good value for momey restaurant and with greatly improved service
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night Business trip

Friendly welcoming staff, Bar restaurant no back on par with great good choice and prompt service
Stayed 3 nights in Feb 2025

2/10 Terrible

Alex

Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night business trip

Good location, friendly staff, but could do with a few more staff in the kitchen to help with accurate and prompt service
Stayed 3 nights in Jan 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

3 night Business Trip.

One of many stays at this hotel, The majority of staff are welcoming and friendly. Facilities have been adequate. But last room was getting to look a bit tired in the bathroom as the shower splash to easily onto the MDF skirting board, leaving flakey paint and swallow boards. Also the neighbouring room extractor fan sounded if it’s only a blade missing due to the bad vibration which resonated through the wall. The Spa is now looking in need of a major overhaul. The most unfortunate experience was the Restaurant which has been up to now a very pleasant affair but on my last night 22/01 we had to wait over 45 mins. for two cold starters slab of pate and bread, followed by the incorrect 2 main dish being served with the waiter high tailing it away once the plates where delivered. I’m back there for 2 more weeks so let’s hope for some improvements
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the hotel has been recently refurbished inside only. Could do with the car park being done too.
Stayed 2 nights in Jan 2025