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Hyatt Regency Brisbane

5.0 star property

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Photo gallery for Hyatt Regency Brisbane

Meeting facility
Property preview
Exterior
Breakfast, lunch, dinner served; local cuisine
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
33 Burnett Lane, Brisbane, QLD, 4000
  • Place, Queen Street Mall
    ‪1 min walk‬
  • Place, South Bank Parklands
    ‪9 min walk‬
  • Place, Suncorp Stadium
    ‪2 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed (with view)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (with view)

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, River View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, River View

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (with view)

View from room

Room, 2 Single Beds (with view)

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Murphy Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed

8.6 out of 10
Excellent
(56 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (High Floor)

View from room

Room, 2 Single Beds (High Floor)

8.4 out of 10
Very good
(9 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Regency Brisbane

Luxury hotel with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hyatt Regency Brisbane offers 292 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Hyatt Regency Brisbane's great location gets high marks from our customers. During your stay, you're just a quick walk from Queen Street Mall. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Lennons Restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the pool
  • Steps from Queen Street Mall and 9 minutes on foot from South Bank Parklands
Hyatt Regency Brisbane offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Brisbane. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Lennons Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This bar is located by the pool.
On-site venue No. 3 – lobby lounge.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 60 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lennons Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Raised toilet seat (48 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Valet parking is subject to availability (limited spaces; surcharge) and accessible via 33 Burnett Lane, or self-parking is at Myer Centre on Elizabeth Street. The maximum vehicle height for valet parking is 82 inches (2.1 metres/210 centimetres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 42 per person
  • Valet parking fee: AUD 60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Lennons Brisbane
Chifley Lennons Hotel
Chifley Lennons Hotel Brisbane
NEXT Hotel Brisbane
Hyatt Regency Brisbane Hotel
Hyatt Regency Brisbane Brisbane
Hyatt Regency Brisbane Hotel Brisbane

Reviews

Hyatt Regency Brisbane Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 623 out of 1019 reviews
Rating 8 - Good. 250 out of 1019 reviews
Rating 6 - Okay. 86 out of 1019 reviews
Rating 4 - Poor. 41 out of 1019 reviews
Rating 2 - Terrible. 19 out of 1019 reviews

Reviews

8/10 Good

Dardi K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not easily accessible as only entry for vehicles is in backstreet alley way for service vehicles for local bars, restaurants, etc.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay, staff members at Reception and Concierge were very friendly and helpful. We requested for early check in with paying abit extra to upgrade room as our flight arrived very early and reception staff was helpful to assist with our request. The bedroom was very spacious with great views of Brisbane city and looks newly renovated. Bedding was excellent, so comfortable and bedsheets so smooth, we had a very good sleep due to good bedding, very happy with the bed. Located right in the heart of the city within walking distance to reataurants n shops opposite Uptown Shopping Mall and Food court. Abit of a walk to Central Station so we took the cab with our heavy luggages and it cost around $12 which is Ok. Beautiful Chic Hotel and great ambience at Lobby n restaurant area.
Stayed 1 night in Jul 2025

4/10 Poor

Steve

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Just shoddy work practices

Stayed for 3 nights. On arrival night and then subsequently every day asked them to change the batteries in the room safe. Every time at reception we were assured engineering would sort it as a matter of urgency so that we could use the safe. Never sorted. Room was never cleaned before 3 or 4 pm which is too late in the day when we were up and out before 8 am….
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Dean

Stayed 1 night in Jul 2025

10/10 Excellent

Pierrot

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall, good location, the breakfast buffet was phenomenal, the staff were very nice and helpful, the hotel was clean and bed was comfy. The room was a bit smaller than anticipated for the price paid and the add ons get expensive; I didn’t like the extra $25/hr for late checkout. Not sure if this hotel was good value for the money in the end.
Stayed 1 night in Jul 2025

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Visit my daughters and Hyatt Regency was a great base camp. Reception and Breakfast teams were amazing and super friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Gavin Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

8/10 Good

Sathish

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amenities at other hotels are better for a relatively same or lower price. Example park royal. Hot water is luke warm. How about some paper cups for water?
Stayed 3 nights in Jun 2025

8/10 Good

Andrejs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Broken lift caused delays on checkout. Got caught unable to exit stairwell
Stayed 1 night in Jun 2025

10/10 Excellent

Adam, Bayview Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gerardine

Stayed 1 night in Jun 2025

10/10 Excellent

Kath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, comfy bed, good breakfast, great location
Stayed 1 night in Jun 2025

2/10 Terrible

Glenn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Disappointing

It started when they locked the doors, left a note saying call this number, then didn't answer when I did call. I was outside in the mall from over 10 minutes. Fortunately, another guest left so I could get in. I booked a room that was 31m2, queen bed, high floor. They gave me a queen bed on a high floor but the room was, at best 20m2. It was the smallest room on the floor and was tiny. When I asked about this, I was told that since the room had a queen bed it was in the same 'category' as the room I had booked. This seems, at best, dishonest. Finally, housekeeping didn't clean the room. Normally I would not sweat this, but since it was the 3rd time in the weekend they had treated me poorly, I complained. I don't want to be fussed over, but at the same time I want the room I booked, I want to be able to check in. I don't think either is too much to ask. I thought I had found the hotel in Brisbane I would be staying at for the next decade, but I will not be going back.
Stayed 3 nights in May 2025

10/10 Excellent

Renton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Will be back
Stayed 1 night in May 2025

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were very friendly and helpfull.
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Stayed 1 night in May 2025

8/10 Good

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Hard to get a car to get ur luggage. The room was super clean and impeccable. Kudos to housekeeping. Washroom was spotless. Coffee was great with proper machine in room. Pool was fantastic
Stayed 1 night in May 2025

10/10 Excellent

Kristan

Liked: Cleanliness, staff & service
.
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The room was big, clean comfortable and the staff were amazing.
Stayed 3 nights in Apr 2025