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Hayward’s at the Grasmere

4.0 star property

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Photo gallery for Hayward’s at the Grasmere

Exterior
Reception
Deluxe Double Room, Ensuite (4 Poster) | Select Comfort beds, desk, soundproofing, iron/ironing board
Terrace/patio
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
22-24 Bath Road, Keynsham, Bristol, England, BS31 1SN
  • Place, Kennet & Avon Canal
    ‪12 min walk‬
  • Place, Avon Valley Adventure and Wildlife Park
    ‪16 min walk‬
  • Place, Roman Baths
    ‪15 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite | Select Comfort beds, desk, soundproofing, iron/ironing board

Double Room, Ensuite

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (4 Poster)

Deluxe Double Room, Ensuite (4 Poster) | Select Comfort beds, desk, soundproofing, iron/ironing board

Deluxe Double Room, Ensuite (4 Poster)

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite | Select Comfort beds, desk, soundproofing, iron/ironing board

Family Quadruple Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite | Select Comfort beds, desk, soundproofing, iron/ironing board

Single Room, Ensuite

7.4 out of 10
Good
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Select Comfort beds, desk, soundproofing, iron/ironing board

Twin Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Single Beds

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About this property

Hayward’s at the Grasmere

Suburban guesthouse in Bristol with free parking
Coffee/tea in a common area, conference space and concierge services are available at this smoke-free guesthouse. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, tour/ticket assistance, wedding services and a garden are on-site.
Hayward’s at the Grasmere offers 14 accommodations with DVD players and free newspapers. Beds feature Select Comfort mattresses. Flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Bristol guest house provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hayward’s at the Grasmere. During your stay, you're just a quick walk from Chew Valley. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Avon Valley Adventure and Wildlife Park and 5 minutes from Willsbridge Mill
A free manager's reception is offered daily. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hayward’s at the Grasmere. The guest house can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Bristol guest house is smoke free.

The guest house hosts a free manager's reception daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • DVD player
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open from Monday to Thursday (6:30 AM to noon), Friday to Friday (6:30 AM to 10:00 PM) and Saturday to Saturday (7:30 AM to 10:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Thursday: 6:30 AM - noon
  • Friday - Friday: 6:30 AM - 10:00 PM
  • Saturday to Saturday: 7:30 AM to 10:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grasmere Court
Grasmere Court Bristol
Grasmere Court Hotel Guest house
Grasmere Court Hotel Guest house Bristol
Grasmere Court Guest house Bristol
Grasmere Court Guest house
Grasmere Court Hotel Guest house
Hayward’s at the Grasmere Bristol
Hayward’s at the Grasmere Guesthouse
Hayward’s at the Grasmere Guesthouse Bristol

Hayward’s at the Grasmere Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 391 reviews
Rating 8 - Good. 151 out of 391 reviews
Rating 6 - Okay. 51 out of 391 reviews
Rating 4 - Poor. 11 out of 391 reviews
Rating 2 - Terrible. 5 out of 391 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Paula

Liked: Cleanliness, staff & service

Good homely hotel

Room was on the smaller side but had everything needed. Bathroom was huge with a bath which was nice but no way to control the room temperature which was on the cold side especially at night in October. It seems towel rail and heating were connected but was off. Staff didn’t seem to know how to deal with this issue. Hot water bottle needed if visiting this time of year.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kellie, Bristol

Stayed 1 night in Oct 2025

6/10 Okay

Sam

Business traveller
Disliked: Staff & service
The hotel is currently not staffed at all except for breakfast. There is no one available to check you in and no restaurant or bar. Nowhere on Expedia does it say this. I had to call to get someone to let me in the hotel, then another guest had taken my room key in an envelope by mistake (all self service) so someone had to drive down and work out what had happened. Very inconvenient. Parking also limited. Breakfast was good though.
Stayed 1 night in Sep 2025

8/10 Good

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff Great breakfast
Stayed 1 night in Sep 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

William

Liked: Cleanliness
The rooms was okay, albeit a bit tired. Breakfast was disappointing as no hot food available. Should have been offered a small refund as a gesture.
Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night. The staff / team were excellent and very friendly.The bed was very comfortable and we slept well. The only gripe was there were no bath towels on our arrival just after 4pm. We eventually received them just after 9pm in the evening. Apart from that, everything else was fine.
Stayed 1 night in Aug 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

gillian

Liked: Cleanliness, staff & service, room comfort

A little disappointing?!!!

Nice room with 4poster bed but no full length mirror, only 2 coat hangers and a mixture of old and new furniture. Bathroom rather tired with wobbly toilet seat, dirty toilet brush and sink that took ages for water to drain away. Breakfast included but not much choice. Expected more from a 4* hotel. Restaurant and bar not open in the evening despite website advertising it which was one one the reasons for booking this hotel in the first place. Hotel not staffed after 6pm and door access not easy with key pad.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot ask for more at such price.

Very reasonable price. Breakfast is good.
Stayed 1 night in Aug 2025

6/10 Okay

Neil

Travelled with partner
Disliked: Property conditions & facilities
Very convenient for where we needed to go. Easily ask accessible room up one flight of stairs. Good sized room and bathroom. Decor was all a bit tired. Needs a proper refurbishment not just a paint job over old wallpaper and paintwork. Mould around the bath sealant was poor for a ‘deluxe room’. Breakfast was good, once we’d got the waitress’s attention. Coffee was very weak. Over all ‘ok’
Stayed 1 night in Aug 2025

6/10 Okay

Lucy

Travelled with family
Disliked: Staff & service, property conditions & facilities

Very disappointing stay

Hotel was unmanned when we arrived so had to self check in. No staff on site. Room very basic and the most creaky bed I’ve ever stayed in. Bathroom was large but again very basic, toilet brush had faeces and toilet paper on. Dirt and other guests rubbish in room
Stayed 1 night in Jul 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have really enjoyed our stay. Staff was friendly and helpful. Room was clean and breakfast was really good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast and free parking! X
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

Breakfast could be improved!!

Room was adequate but dated. Car park cannot fit in the number of guests catered for. Breakfast was disappointing. Very small cereal bowls like a childs size!. Cooked breakfast consisted of one rasher of bacon, one sausage, one hash brown, half a tomato, a mushroom small quantity of egg and one piece of toast with a pat of butter. It was well cooked for what your got. Coffee or tea brought to table (other drinks could be purchased for £2.80 each). Fruit juice freely available and nice.. No offer of top up or any toast and marmalade.Next morning had poached eggs on toast very very small egg! Poor value for money for what we paid having had much better breakfasts at other establishments on our trip.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Mandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The room was clean and tidy, the staff very friendly and helpful. It would be helpful if plates were left in the function room along with the cutlery so you can eat in your room if needed.
Stayed 3 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay - ideal location for us
Stayed 1 night in Jul 2025

8/10 Good

PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025