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Mercure Bristol North The Grange Hotel

4.0 star property

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Photo gallery for Mercure Bristol North The Grange Hotel

Exterior
Exterior
Sports facility
1 bedroom, in-room safe, desk, iron/ironing board
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Old Gloucester Road, Northwoods Winterbourne, Bristol, England, BS36 1RP
  • Aztec West Business Park
    ‪4 min drive‬
  • The Mall at Cribbs Causeway
    ‪8 min drive‬
  • University of Bristol
    ‪12 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪28 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Classic)

Family Room (Classic) | 1 bedroom, in-room safe, desk, iron/ironing board

Family Room (Classic)

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, 1 Double Bed, Garden View

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room, 1 Double Bed, Garden View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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The price is €160
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includes taxes & fees
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About this property

Mercure Bristol North The Grange Hotel

Hotel with free parking, in the vicinity of The Mall at Cribbs Causeway
This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Bristol North The Grange Hotel offers 68 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Bristol North The Grange Hotel. During your stay, you'll be within walking distance of West Country Water Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 8 minutes by car from Bristol Zoo Project and 10 minutes from Cabot Circus Shopping Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Mercure Bristol North The Grange Hotel also features multilingual staff, a garden, and a picnic area. Free self parking is available.

This 4-star Bristol hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Brasserie – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1851
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Dogs are not allowed in the restaurant.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bristol North Grange Hotel
Mercure Bristol North
Mercure Bristol North Grange
Mercure Bristol North Grange Hotel
Mercure Bristol North Hotel
Mercure Grange
Mercure Grange Hotel
Mercure Grange Hotel Bristol North
Mercure Hotel Bristol North
Ramada Bristol
Bristol Ramada
Ramada Hotel Grange
Mercure Bristol North The Grange Hotel Hotel
Mercure Bristol North The Grange Hotel Bristol
Mercure Bristol North The Grange Hotel Hotel Bristol

Mercure Bristol North The Grange Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 201 out of 703 reviews
Rating 8 - Good. 259 out of 703 reviews
Rating 6 - Okay. 137 out of 703 reviews
Rating 4 - Poor. 67 out of 703 reviews
Rating 2 - Terrible. 39 out of 703 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mark

Stayed 1 night in Feb 2025

4/10 Poor

Dave

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kim

Business traveller
Disliked: Property conditions & facilities
Tired rooms, but clean and tidy. No hot water due to boiler failure!
Stayed 1 night in Mar 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Chris

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Not so good housekeeping

Checked in Thursday for a wedding over the weekend. Room very clean to start with but housekeeping over the next few days had to go to reception as only bins emptied and bed made. Nothing else was done and tea and coffee not topped up cups and glasses not cleaned or changed. Had to ask for toilet rolls and more towels. Stayed in an upgraded room but the service was way below what I expected. The night time bar service was poor. One girl doing her very best and suits just coming and going doing their own thing even though at one stage 4 people were waiting to be served and were ignored by a man from management who didn't even acknowledge their existence. Will not stay again . Access road leading to hotel in dire need of having all the potholes fixed and signage for hotel entrance and car park really poor if you arrive after dark
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Stayed 1 night in Feb 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with a fantastic restaurant.

Excellent Hotel with a fantastic restaurant. I will stay here again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Walter

I tried in vain to make contact regarding the possible rebooking of the hotel without any joy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Attila

Business traveller
Liked: Cleanliness, staff & service, room comfort

Quiet stay

Very quiet location for a relaxing stay. My room was warm and had plenty of storage cabinets. The bathroom was okay but desperately showing ageing. Breakfast included a good variety of food despite gluten free muffins.
Stayed 3 nights in Jan 2025

4/10 Poor

Victoria

Business traveller
Disliked: Property conditions & facilities, room comfort
Absolutely awful room. Not as advertised the worst room I have stayed in.
Stayed 1 night in Jan 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds in a stunning area
Stayed 1 night in Jan 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, room comfort

Hotel in beautiful setting

We stay in this hotel at least twice a year when we visit family who live very close by. Lovely setting, large car park. Hotel rooms - some are looking very 'tired', others have been redecorated and very nice but all a good size. Bathrooms clean but could do with an upgrade. Breakfast good. Staff friendly.
Stayed 3 nights in Dec 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in lovely surroundings. The room was spacious and clean and I slept really well. Breakfast was a little disappointing and it felt like everything hot had been microwaved and was overcooked. Other than that, it was a very pleasant stay.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

sad & tired

we had a adapted room as we needed a walk in shower. The tap,on the washbasin was faulty, the facilities were tired looking. There was only one chair in a twin room. Although an adapted room it was at the end of a corridor furthest from reception & dining, but closest to the emergency exit!
Stayed 2 nights in Dec 2024

6/10 Okay

Geoffrey

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities

Cheap and (a bit) cheerful

I stayed at this hotel as I was attending a murder mystery evening. I paid for a standard room, which was huge, and didn't cost too much money so perhaps I should have adjusted my expectations. It was very dated, the carpet so old that it had wrinkled up in multiple places and I tripped over it several times. There were no plug sockets next to the bed, and the only place to plug in the hairdryer was several meters away from the mirror, so very impractical. The bed was comfortable enough for one night. The bathroom is dated too and not very practical. The bath was so narrow that if I'd pulled the shower curtain across then it would have wrapped itself around me. The only other option to have a shower meant the bathroom flooding. My room was quite noisy and overlooked the refuse yard so when all of the glass bottles were taken out at midnight I heard the crashing. I also must have been near the plant room as there was a constant loud hum. The food we had at the murder mystery was pretty good. Breakfast was decent too, except when we asked if more hot food was being brought out we were told that the chef only refills if when completely empty. We pointed out that that reasoning meant our table wouldn't be able to eat at the same time as there wasn't enough for everyone. Eventually the server agreed to get enough fresh hot food so we could eat together. I don't think we should have had to fight for this! Overall the stay was ok. Would I return? Probably not.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Needs some tlc

The hotel had a couple of leaks coming from the roof and buckets on the floor along the holiday - would need some attention. But otherwise a very pleasant stay!
Stayed 1 night in Nov 2024

8/10 Good

Herve

Liked: Cleanliness, property conditions & facilities, room comfort

A country pad near Filton

Beautiful location, in the country yet so close to Filton area. Large hotel, in an old country home, with quiet wing(s) and overlooking a large English garden.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, friendly staff, great breakfast, easy parking and plenty of it, lovely smelling toiletries in the bathroom. Only negative for me would be a bit more attention to detail on the cleaning, overall it was good but there were crumbs all around the bedpost when we arrived that hadn’t been dealt with. I’d like to believe it was just something overlooked as the rest of the place was spotless but in the interests of objectivity, I couldn’t ignore it in my review. It wouldn’t put me off coming back :)
Stayed 1 night in Nov 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

CHRIS

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

Very tired and work hotel that is in major need of investment. Booked for a double room, got a twin, so had to wear socks in bed as I’m 6’5” and the room was freezing. Also now in garage getting a £450 quote to replace wheel damaged by massive potholes in the drive. Worst nights sleep in years.
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

A perfectly good hotel and would return
Stayed 1 night in Nov 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely setting. Very friendly staff
Stayed 2 nights in Nov 2024