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Mercure Bristol North The Grange Hotel

4.0 star property

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Photo gallery for Mercure Bristol North The Grange Hotel

Daily buffet breakfast (GBP 17.95 per person)
Lounge
Garden
Lobby sitting area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Old Gloucester Road, Northwoods Winterbourne, Bristol, England, BS36 1RP
  • Place, West Country Water Park
    ‪18 min walk‬
  • Place, The Mall at Cribbs Causeway
    ‪9 min drive‬
  • Place, University of Bristol
    ‪26 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(29 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic) | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room (Classic)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed, Garden View

Superior Double Room, 1 Double Bed, Garden View | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Double Room, 1 Double Bed, Garden View

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Double Room, 1 Double Bed

7.2 out of 10
Good
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Bristol North The Grange Hotel

This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Bristol North The Grange Hotel offers 68 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Bristol North The Grange Hotel. During your stay, you'll be within walking distance of West Country Water Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 8 minutes by car from Bristol Zoo Project and 10 minutes from Cabot Circus Shopping Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Mercure Bristol North The Grange Hotel also features multilingual staff, a garden, and a picnic area. Free self parking is available.

This 4-star Bristol hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
The Brasserie – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1851
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: Dogs are not allowed in the restaurant.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bristol North Grange Hotel
Mercure Bristol North
Mercure Bristol North Grange
Mercure Bristol North Grange Hotel
Mercure Bristol North Hotel
Mercure Grange
Mercure Grange Hotel
Mercure Grange Hotel Bristol North
Mercure Hotel Bristol North
Ramada Bristol
Bristol Ramada
Ramada Hotel Grange
Mercure Bristol North The Grange Hotel Hotel
Mercure Bristol North The Grange Hotel Bristol
Mercure Bristol North The Grange Hotel Hotel Bristol

Mercure Bristol North The Grange Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 232 out of 781 reviews
Rating 8 - Good. 277 out of 781 reviews
Rating 6 - Okay. 151 out of 781 reviews
Rating 4 - Poor. 79 out of 781 reviews
Rating 2 - Terrible. 42 out of 781 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Steven

Liked: Staff & service, amenities
The radiator in our room 402 was faulty and we could not turn the heating down. It was so hot in the room that we asked to be moved in the night and we moved to room 406. The radiator in this room didn't produce any heat at all and there was a plug in radiator as a a substitute. this was OK for us but shows that some work is needed at the hotel to rectify an ancient heating system.
Stayed 1 night in Jan 2026

8/10 Good

Shaun

Stayed 1 night in Jan 2026

6/10 Okay

Delcia

Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

8/10 Good

GARY

Liked: Room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 2 ladies on staff were excellent. I proved late (2130) and checked in ok but could not order food (I’d been travelling for 6hrs) I ordered from the room service menu - a sandwich - which I had to collect from the bar as no one was free to deliver to me yet I was still charged a tray charge. Also - it did not come with the extras promised - just a cheese sandwich on a plate. No mirrors in the room only the bathroom. No toast offered at breakfast. I travel a lot for work and For a hotel that looks really nice - it falls short.
Stayed 1 night in Dec 2025

8/10 Good

Jordan

Stayed 1 night in Dec 2025

2/10 Terrible

Sheralee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was awful photos attached! The hotel is dirty outside, cigarette butt's, broken glasses and vomit on the steps. The bed had no duvet inside the cover it was a mattress topper! Very uncomfortable. The bathroom had had work which was unfinished.
Stayed 1 night in Dec 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all good
Stayed 1 night in Dec 2025

10/10 Excellent

Danny

Stayed 1 night in Dec 2025

6/10 Okay

samantha

Liked: Cleanliness, staff & service
Lovely staff,great breakfast, lovely old manor house and grounds, clean, big rooms, but they desperately need some TLC and a facelift!!
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Really friendly staff - great breakfast very fresh. Thanks you
Stayed 1 night in Dec 2025

10/10 Excellent

Dr Pejman

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant overnight stay. The staff were very attentive and friendly especially the staff at the restaurant. Very good breakfast with several options and choice.
Stayed 1 night in Dec 2025

4/10 Poor

MARK

Stayed 1 night in Nov 2025

10/10 Excellent

Berkeley

Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth

Business traveller
Liked: Cleanliness, staff & service
Breakfast menu was good, on Monday it was cooked to order - the food that arrived was good, but had been cooked for a while! Bar was card only, as they had 'run out of change' from an event held on Saturday. Then on Monday to Wednesday evening it was still card only. Staffing of the bar was a bit sporadic. often no one around. Bedroom and bathroom def looking tired and in need of a refresh. Overall a pleasant stay but can't say I'll be rushing back.
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
We were upgraded to a superior room which spacious and well appointed. Only slight negatives were the dust at the bottom of bathroom door frame and the hot water from the tap was too hot Staff were very friendly and chatty
Stayed 1 night in Nov 2025

8/10 Good

Jon

Liked: Staff & service, room comfort
Staff were very friendly and helpful. Lovely place but in need of an uplift but would definitely stay there again
Stayed 3 nights in Nov 2025

2/10 Terrible

Balbinder, Bersham , Wrexham

Business traveller
Disliked: Amenities, property conditions & facilities
Worst one I’ve stopped in for a while , they then proceeded to ask me to show evidence that I had booked the room to include breakfast in front of other guests in the morning !! ( which I did) trying to make out to be liar.
Stayed 1 night in Nov 2025

4/10 Poor

sarah

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I was really disappointed with this hotel. I stay in hotels in this area for work reasons and I thought I’d try the Mercure for once, as hotel looked nice online. However on entry the reception was small and inpractical - my room was on top floor which had me going up and down tiny corridors with light, with lots of heavy fire doors with a lack of signage as to where room numbers are. The room itself was large but dated. The bathroom smelt abit but passable. The TV didn’t work. The real downside for me was the noise heard when trying to sleep. Firstly it seemed I was next to a boiler room as loud mechanical noises throughout night- which woke me up several times. Also above me or around me I could hear chairs scraped on floors and what heard like furniture being moved - this was really frustrating and meant I lacked a good nights sleep.No phone in room so couldn’t call reception. I was expecting the view from room to be green countryside as seen online but all I could see was ugly roof with tarpaulin all over it and loose tiles on roof. It looked neglected. There is no gym. I don’t know how this hotel is 4 stars. The other local hotels I usually stay at are 2/3 stars and so much better. It’s a shame but I will not be choosing to stay at this hotel again. Expensive for what you get.
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely, friendly, and efficient staff! We were greeted by friendly staff & check in was very straight forward. Dinner was served by lovely staff and the food selection was very good. Breakfast was delicious, with plenty of variety for all tastes. Our room was clean and comfortable, and excellent value.
Stayed 1 night in Nov 2025

6/10 Okay

Abigail

Stayed 1 night in Oct 2025

8/10 Good

s

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Room was lovely and large, bed and pillows were excellent. Staff were lovely, venue was very pretty but smelt of damp which was off putting. Evening meals were all fantastic but breakfast wasnt great
Stayed 4 nights in Oct 2025

8/10 Good

Marie-Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a budget priced stay of one night and this was reflected in the overall quality. The room was clean and tidy although a little worse for wear. There were scratches on the wall nearest one of the beds, retouched paintwork on the bathroom door, a dirty glass in the bathroom. The wifi wasn't readily accessible, there was limited mobile network coverage and no telephone in the room. There was a note welcoming us from the manager which was a nice touch. The hotel itself was really damp with a leaking roof just on entering the reception area. (However it was pouring down that night). The staff were pleasant and efficient. The main concern for me was that I hadnt realised it was a pet friendly hotel, which wouldn't have been a problem normally (I'm a pet owner myself) but two doors down on our corridor there was a group of dogs staying and they barked all night. The hotel was huge and it would have been great to be in a room removed from the noise.
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
Bar staff great, drinks not, no.ipa, not many whiskies
Stayed 1 night in Oct 2025