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Martin's Relais

4.0 star property

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Deluxe Suite, Canal View | 1 bedroom, minibar, in-room safe, individually decorated
Garden
Daily buffet breakfast (EUR 25 per person)
Bar (on property)
Building design

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Genthof 4, Bruges, 8000
  • Bruges Market Square
    ‪4 min walk‬
  • Bruges Christmas Market
    ‪6 min walk‬
  • Bruges Belfry
    ‪6 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, Canal View

Flat-screen TV

Suite, Canal View

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, Canal View

Luxury Room, Canal View | 1 bedroom, minibar, in-room safe, individually decorated

Luxury Room, Canal View

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double or Twin Room, Canal View

1 bedroom, minibar, in-room safe, individually decorated

Comfort Double or Twin Room, Canal View

9.8 out of 10
Exceptional
(39 reviews)
  • 30 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, individually decorated

Family Room

8.0 out of 10
Very good
(7 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double or Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Comfort Double or Twin Room

9.4 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Canal View

Deluxe Suite, Canal View | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Suite, Canal View

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Similar properties

1 bedroom, in-room safe, desk, iron/ironing board

Martin's Brugge

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, (1302)
The price is €152
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Martin's Brugge

About this property

Martin's Relais

Eco-certified hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Change of towels is available on request
Martin's Relais offers 46 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Martin's Relais. During your stay, you're just a quick walk from Bruges Market Square. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Bruges Market Square and Bruges Christmas Market
As a guest of Martin's Relais, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Martin's Relais also features a garden, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bruges hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Martin's Bar – On-site bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per day)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 22 for children
  • A bar/lounge

Restaurants on site

  • Martin's Bar

Things to do

  • Bicycle storage
  • Bicycle tours

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • 5 steps to reach entrance
  • Lift

More

  • 2 floors
  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1300
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.
  • Tourism fee: EUR 4 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 22 for children
  • Covered self-parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards, ANCV Cheques-vacances, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Martin's Relais
Martin's Relais Bruges
Martin's Relais Hotel
Martin's Relais Hotel Bruges
Martin's Relais Hotel
Martin's Relais Bruges
Martin's Relais Hotel Bruges

Martin's Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1007 reviews
Rating 8 - Good. 266 out of 1007 reviews
Rating 6 - Okay. 53 out of 1007 reviews
Rating 4 - Poor. 11 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ilgin

Liked: Cleanliness, property conditions & facilities

we were given noisiest room without notice

The hotel was very nice but the reason for 3 stars was room selected from hotels.com was a bad experience. They gave us the room right by the entrance door and the ground floor which got loads of noise from both inside and outside and they didn’t give us any heads up about this, we would not choose this room if we were informed. The room was very tiny as well
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ricardo

Stayed 1 night in Apr 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Established hotel, very central, located on the canal, very comfortable, excellent breakfast buffet, we enjoyed
Stayed 2 nights in Apr 2025

10/10 Excellent

Henry

Stayed 2 nights in Apr 2025

6/10 Okay

Maike, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service
The property is very charming, but in need of an overhaul.
Stayed 2 nights in Apr 2025

10/10 Excellent

jose

Travelled with family
Liked: Amenities
Very clean and beautiful hotel, nice employees,excellent breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and looked like it was in a historic lodge--brick and wood accents with a huge fireplace, nice seating area, and quiet but a very convenient walk to the Main Square and all of the sites. We loved Bruges and it's medieval charm and this hotel oozed charm and old world comfort. We would definitely stay here again if we are ever fortunate enough to return to Bruges.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Room 10 dreadful, permanently hot.

Room was stupidly hot, despite it being 6 degrees outside. No method of improving temperature or air quality in room due to inefficient air con (which we had to have on 24 hours) and noisy busy cobbled road outside window which meant having window open not an option. Room was not Shabby-Chic, but just Shabby with yellowed walls, peeling painted woodwork and threadbare carpet. Windowless bathroom only had 2 low power lights over sink and bath was in darkness permanently. Tiny thin towels. Avoid room 10 at all costs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sally

Stayed 5 nights in Mar 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, lovely staff, great views only a 5 mins walk from the centre which is full of life.
Stayed 3 nights in Mar 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the library suite and it was the most romantic and picturesque hotel room we have ever stayed in! We had a gorgeous view over the canal and we loved how cozy the room felt. Highly recommend this hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, lovely staff, great breakfast
Stayed 2 nights in Feb 2025

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arriving at Martin's Relais on a very grey day, there was a little sense of disappointment at the slightly tired external features. Do not however judge a book by its cover, our deluxe suite overlooking the canal, was fantastic. Spacious, well equipped and relaxing. It was great. The staff throughout were helpful, constructive and friendly. The location was pleasantly quiet, and only a short walk from the centre. I loved our 5 day stay and can't wait to visit again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Susan May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, recommended

Had a wonderful stay. Room was ready early and it was very large with many traditional features. Bed was very comfy and ample supplies when the room was remade. Staff were great and very accommodating and there is luggage storage letting you make the most of any time before you leave It’s on the canal at Jan Van Aik square, away from the busier streets but only 5 mins from the main square. Plenty of restaurants nearby and a great breakfast spot @Toastie nearby
Stayed 3 nights in Jan 2025

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast it’s excelente
Stayed 3 nights in Jan 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

I LOVE this hotel. It's gorgeous. And our room was fantastic! I didn't want to leave. Staff was very friendly and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, very comfortable bed and helpful staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel would recommend

Lovely old traditional building with character features, room was lovely and overlooking the canal/river, breakfast was generous and the location was very good. Would definitely recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in excellent location

Beautiful hotel in excellent location , we had room 28 it was a large comfort room with canal view right at the top it was nice and quiet, very spacious with large bathroom. With tranquil music piped throughout the hotel and candles dotted about it had a very relaxing feel. Breakfast was lovely we had a nice table with canal view. We stayed for two nights and had a lovely time.
View from our room
Stayed 2 nights in Jan 2025

4/10 Poor

Nicola

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Stefan

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024