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CasaSur Palermo Hotel

4.0 star property
VIP Access

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Photo gallery for CasaSur Palermo Hotel

Property entrance
Reception
Bicycling
Lobby sitting area
Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Popular amenities

  • Spa
  • Gym
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
Costa Rica 6028, Buenos Aires, Capital Federal, 1425
  • Palermo Soho
    ‪16 min walk‬
  • Serrano Square
    ‪3 min drive‬
  • La Rural Convention Center
    ‪3 min drive‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

10.0 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

CasaSur Palermo Hotel

Hotel with a full-service spa, near Distrito Arcos
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a business centre and a meeting room are on-site.
CasaSur Palermo Hotel offers 61 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.
During your stay at CasaSur Palermo Hotel, you'll be within walking distance of Distrito Arcos. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Sacro
  • Indulge with massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Just a 2-minute drive from Distrito Arcos and a few minutes from Carlos Thays Botanic Garden
CasaSur Palermo Hotel offers its guests a full-service spa, a health club, and complimentary bicycles. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly CasaSur Palermo Hotel.

This 4-star Buenos Aires hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Sacro – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • Sacro

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at CasaSur Palermo Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 82 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 82 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CasaSur Palermo Hotel
CasaSur Hotel
CasaSur Palermo
CasaSur
CasaSur Palermo Hotel Hotel
CasaSur Palermo Hotel Buenos Aires
CasaSur Palermo Hotel Hotel Buenos Aires

CasaSur Palermo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 394 reviews
Rating 8 - Good. 104 out of 394 reviews
Rating 6 - Okay. 37 out of 394 reviews
Rating 4 - Poor. 5 out of 394 reviews
Rating 2 - Terrible. 4 out of 394 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Waring

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Tracie

Stayed 2 nights in Apr 2025

10/10 Excellent

Luis, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel with excellent service and staff. Beautiful and very good priced. An excellent choice and very well located with many top quality restaurants around
Stayed 7 nights in Apr 2025

10/10 Excellent

jan carlo

Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond, Nyack

Stayed 1 night in Apr 2025

10/10 Excellent

Suny

Stayed 2 nights in Mar 2025

10/10 Excellent

Dayna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, happy we picked the property
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is nice and is on a great location. I was dissapointed with the quality of the bedding, especially the pillows, and had a bad experience where the cleaning crew didn't leave towels for me, and when I asked for it the next day they took almost 40 min to bring me towels. Unacceptable.
Stayed 6 nights in Mar 2025

10/10 Excellent

Horacio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicacion!!
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Angus, Sooke

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, centrally located, attentive staff

This hotel is a great location as a home base to tour BA. Great breakfast, nice restaurant, very attentive doorman and front desk, a pleasant overall experience. Roofdeck nice for sunbathing/ wine with friends. The pool (2nd floor deck) is a little small. I'd definitely stay again and in fact likely will.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Garrett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in fun neighborhood. Stayed for business trip but would be excellent choice for vacation spot.
Stayed 3 nights in Feb 2025

10/10 Excellent

Claude

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Amenities
Great location & great friendly staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Pablo, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Dec 2024

6/10 Okay

Carmen

Liked: Cleanliness
.
Stayed 1 night in Jan 2025

10/10 Excellent

Casey

Liked: Property conditions & facilities
Excellent staff. Truly excellent!
Stayed 4 nights in Jan 2025

6/10 Okay

erik j

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Christopher, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Large room Pool was closed for upgrade. But Possibly due to unfortunate celebrity death a few weeks earlier
Stayed 1 night in Dec 2024

10/10 Excellent

shota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Delos, Owego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large balcony suite. Not a spectacular view - we looked over the backs of several buildings and there was construction, but likely quieter than street side rooms. Bed very comfortable and staff attentive and very prompt if we had a special request ( extra ice for champagne, etc. Palermo is nice quiet area with many restaurants close by.
Stayed 2 nights in Nov 2024