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Ilum Experience Home

4.0 star property
VIP Access

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Photo gallery for Ilum Experience Home

Deluxe Room | Terrace/patio
Seasonal outdoor pool, pool umbrellas, pool loungers
Interior
Classic Room | Premium bedding, pillow-top beds, minibar, in-room safe
Free daily self-service breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Bonpland 1762, Buenos Aires, Capital Federal, 1414CMV
  • Place, Palermo Soho
    ‪7 min walk‬
  • Place, Distrito Arcos
    ‪10 min walk‬
  • Place, Serrano Square
    ‪14 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room

9.6 out of 10
Exceptional
(26 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Apartment

Classic Apartment | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room

Superior Room | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Terrace/patio

Deluxe Room

  • 99 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Ilum Experience Home

Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a seasonal outdoor pool. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services and a 24-hour front desk.
Ilum Experience Home offers 27 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Buenos Aires hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Ilum Experience Home. During your stay, you're just a quick walk from Palermo Soho. Enjoy features like free breakfast and free WiFi in public areas, plus a gym.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Palermo Soho and 9 minutes from Obelisco
  • Local-area shuttle service available for a fee
Ilum Experience Home offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Ilum Experience Home.

This 4-star Buenos Aires hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 2 buildings
  • 4 floors
  • Built in 2010
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 April to 31 October:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ilum Experience Home

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in November and close in April.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ilum Experience Home
Ilum Experience Home Buenos Aires
Ilum Experience Home Hotel
Ilum Experience Home Hotel Buenos Aires
Ilum Experience Home Hotel
Ilum Experience Home Buenos Aires
Ilum Experience Home Hotel Buenos Aires

Ilum Experience Home Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 454 out of 554 reviews
Rating 8 - Good. 87 out of 554 reviews
Rating 6 - Okay. 7 out of 554 reviews
Rating 4 - Poor. 5 out of 554 reviews
Rating 2 - Terrible. 1 out of 554 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

8/10 Good

maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Tienen que mejorar el internet estuvo fatal, despues la atencion de primera, la ubicacion excelente y el personal atento y siempre con buenas recomendaciones. La pasamos super bien
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Staff was so helpful!
Stayed 1 night in Dec 2025

4/10 Poor

Irfan

Travelled with family
Morning(especially manager) and breakfast staff were very unfriendly. The evening staff was wonderful.
Stayed 1 night in Nov 2025

10/10 Excellent

Mart, Carthage

Liked: Cleanliness, amenities, property conditions & facilities
Denise and Aldana at the front desk were helpful . Breakfast was delicious . Will stay there again .
Stayed 1 night in Nov 2025

10/10 Excellent

Nicolas

Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We flew in on the red eye and the hotel was very accommodating as we came in to celebrate and kick off our honeymoon. Hotel is very clean, black out curtains were incredible. Hotel is located in the heart of Palermo Hollywood, walking distance to endless highly rated bars and restaurants. We would definitely repeat.
Stayed 6 nights in Oct 2025

10/10 Excellent

Scott, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Modern. Friendly. Overall excellent.
Stayed 4 nights in Oct 2025

10/10 Excellent

Klaus, Malvern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and attentive staff - one of my best trips ever.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the front desk team and the recommendations for dinner and shopping. Great location to all the neighborhoods, walkable and quieter than others. Especially great of traveling with 3 adults. We were able to request 3 beds. Highly recommend!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Sanjay

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

8/10 Good

cindy

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
I loved having a face cloth . Honestly all hotels that use liquid soap should have face cloths . Frustrations were always having issues trying to shut the lights / fans off / on : the switches are just 😞. However the bottles of wine left made up for that . Thank you
Stayed 4 nights in Sep 2025

10/10 Excellent

Hector, Comayaguela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff, loved the chocolate treats every day
Stayed 4 nights in Oct 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Palermo Location with walkable amenities

The property is located in a very good area in Palermo near Palermo Soho with many walkable amenities such as restaurants and bars. Overall, the property was in good condition, but there is room for improvement. The property does not have a restaurant, so the breakfast is average and do not try the room service. Cleanliness is inconsistent, as it depends on who is cleaning the room. Wi-Fi in the room is not reliable, so for working, this hotel does not work. Overall, it is a good stay for a short trip - it offers the basic needs, but is not outstanding.
Stayed 8 nights in Sep 2025

8/10 Good

raheli

Stayed 5 nights in Sep 2025

10/10 Excellent

Maria Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estadía!

El hotel es super cómodo y ofrece lo que puedes necesitar para una buena estadía en Buenos Aires. Gonzalo y Denisse estuvieron siempre pendientes de que nuestra experiencia fuera la mejor. Incluso si se presenta algún inconveniente ellos hacen lo mejor para solucionarlo y hacerte sentir en casa. Disfrutamos mucho de los tours recomendados por el hotel y del Show de Tango La Ventana. Nos vamos enamoradas de Argentina 💙
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria Camila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena experiencia✨

El lugar y el servicio es magnífico, muy bien ubicado y las instalaciones agradables. Gustavo y Denisse estuvieron siempre pendientes de que nuestra experiencia fuera la mejor, incluso si un inconveniente se presenta ellos están siempre proactivos a solucionarlo. La comida muy rica en el hotel y el tango show en la ventana que reservamos a través del hotel fue espectacular!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific Hotel in Palermo Hollywood

Ilum Experience Home was wonderful. Super clean, very inviting, friendly and helpful staff. The breakfast is also outstanding.
Stayed 5 nights in Jul 2025

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, incredibly helpful staff, good breakfast, decent gym, great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Illum is a fantastic hotel- the staff were all so helpful and friendly. Gave us tips and advice. The hotel breakfast was great- fresh fruit, nuts and homemade baked goods. We really enjoyed our stay. 10/10
Stayed 7 nights in May 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Apr 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen

My stay at the Ilum was fantastic! Hotel staff are very friendly and made my stay be a great experience! Very clean and beautiful decoration! Excellent location! Breakfast delicious and had a beautiful surprise for my birthday! Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

amram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very cool neighborhood.
Stayed 2 nights in Mar 2025