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Heritage Grange At Thurston

3.0 star property

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Photo gallery for Heritage Grange At Thurston

Terrace/patio
Log Cabin, Accessible Double | Terrace/patio
Food and drink
Property grounds
Log Cabin, Accessible Double | Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Barton Road, Thurston, Bury St Edmunds, England, IP31 3PQ
  • Place, Flo-ridaz Hovercraft
    ‪7 min drive‬
  • Place, Rougham Control Tower Aviation Museum
    ‪7 min drive‬
  • Place, Abbey Gardens
    ‪11 min drive‬
  • Airport, Cambridge (CBG)
    ‪46 min drive‬

Room options

View all photos for Suite Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Double Room (double)

Economy Double Room (double) | Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room (double)

8.0 out of 10
Very good
(5 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room (double)

Standard Double Room (double) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room (double)

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Large Double

Large Double | Desk, iron/ironing board, free WiFi, bed sheets

Large Double

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Annex Building

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Annex Building

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Double Room, Rear View

Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Rear View

  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Twin Garden View

Junior Suite Twin Garden View | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite Twin Garden View

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (Four)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room (Four)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Log Cabin, Accessible Double

Log Cabin, Accessible Double | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin, Accessible Double

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Log Cabin Double

Log Cabin Double | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin Double

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Annex Building (double)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Annex Building (double)

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Log Cabin Accessible Twin

Log Cabin Accessible Twin | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin Accessible Twin

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Log Cabin Twin

Log Cabin Twin | Desk, iron/ironing board, free WiFi, bed sheets

Log Cabin Twin

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Large Twin

Large Twin | Desk, iron/ironing board, free WiFi, bed sheets

Large Twin

  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Family Room (Single)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite Twin Room, Rear View

Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite Twin Room, Rear View

  • River view
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Garden View

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Heritage Grange At Thurston

Along with a restaurant, this hotel has a bar/lounge and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities and a garden are on-site. Housekeeping is available once per stay.
Heritage Grange At Thurston offers 18 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

This Bury St Edmunds hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Heritage Grange At Thurston. During your stay, you'll be close to Flo-ridaz Hovercraft. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include meeting rooms, conference space and laundry facilities
  • 9 minutes by car from Flo-ridaz Hovercraft and 9 minutes from Rougham Control Tower Aviation Museum
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and a garden are also featured at the business-friendly Heritage Grange At Thurston. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bury St Edmunds hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 9:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet (varies based on length of stay)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 13 for adults and from GBP 7.95 for children
  • Pet fee: GBP 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 9:30 PM
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grange Bury St Edmunds
Grange Hotel Bury St Edmunds
The Grange Hotel
Heritage Grange At Thurston Hotel
Heritage Grange At Thurston Bury St Edmunds
Heritage Grange At Thurston Hotel Bury St Edmunds

Heritage Grange At Thurston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 104 out of 335 reviews
Rating 8 - Good. 122 out of 335 reviews
Rating 6 - Okay. 63 out of 335 reviews
Rating 4 - Poor. 29 out of 335 reviews
Rating 2 - Terrible. 17 out of 335 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities
A lovely place to stay with wonderful staff who looked after us perfectly. Great food too!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Yes it’s great place to stay
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, amenities
Bed was very comfortable & breakfast was great.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room friendly staff and a nice quiet stay
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Comfortable room, good breakfast. Only drawback not double glazed windows. Overall will come again, good location.
Lovely hot shower
Very comfortable beds
Stayed 1 night in Nov 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paking great.no issues. Its was a very pleasant old building, was tired. Extremely quite, went Bed only.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

a lovely hotel and very helpful staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2025
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and nice location Easy parking
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Lovely place to stay
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely surroundings, charming historical building and great service!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our 1 night stay.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet little lodge, maybe could have been checked before we arrived as a few spiders had moved in but comfortable and clean
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant is excellent and has really great steaks.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area around the hotel
Stayed 2 nights in May 2023
Verified

8/10 Good

desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and relaxing. Very pleasant host. Helpful and caring
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Arron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place overall
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Keitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, quiet

Lovely historic property, huge room, excellent shower. Dinner was available and really good.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and good level of service.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The room was a bit tired and the bathroom had a toilet leak didn’t complain as only stayed one night! Did mention it the next morning. Saying that the bed was comfortable and the room clean and a decent size. The food was excellent and reasonably priced. The heritage building and grounds were amazing and the overall price was good value.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Gloria

A very clean, spacious room. A good choice of meals in the evening. Lovely peaceful surroundings.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Carl

Grounds well kept, building has plenty character.
Stayed 1 night in May 2024
Verified

8/10 Good

Mike JPG

Liked: Cleanliness, staff & service, property conditions & facilities
Service was very good
Stayed 1 night in Sep 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in one of the log cabins, spacious room, comfy bed, it rained hard all night and the noise of the rain hitting the roof was very soothing Would book this hotel/log cabin again
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Amy

Liked: Amenities
Low stress overnight trip. We took a chance on an early check in and the team were calm and relaxed and were very helpful, we booked breakfast which was superb value and utterly delicious- great veggie breakfast and good coffee and extras available. We stayed in a lodge room, which was perfectly adequate- comfy bed and free WiFi. A few areas to improve from a decorative point of view but a good value and relaxing stay.
Stayed 1 night in Apr 2025