4/10 Poor
Allison
Travelled with family, Travelled with partner
15 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We really wanted to like this hotel. Its super quiet, super clean with a modern feel and an excellent breakfast. Didnt love that the shower is open and almost transparent, but that would have been fine. The major dusappointment was that our room was a toasty 77 degrees F (25 degrees C) for all 4 days/3 nights of our stay. The first night we asked the front desk how we could turn on the A/C. The gentleman said that they dont turn it on until May (it's currently April), but did not offer to help us lower the temp in any way. We just slept with the patio door open since it was a cool 44 degrees F outside, but then bugs came in. We go to the front desk the second day and ask them to turn down the heat (its a different receptionist). She kindly said they could control it from the desk and offers to set it to 18 degrees C (64 F). That night its still hot (still no change in temp). The third night we go to the front desk and ask them to turn it down again. Still nothing. Idk who in their right mind enjoys sleeping at 77 degrees F. No one offered to come up and check/ fix our thermostat in our room, even after the 4th time that we asked nicely. We booked this hotel to get a peaceful nights rest and unfortunately did not get it bc we were sweating all night.
Allison
Stayed 3 nights in Apr 2025