6/10 Okay
elizabeth
26 Aug 2025
Liked: Staff & service, amenities, property conditions & facilities
I needed a break, for myself, and decided an overnight in this hotel was a good option. The building is impressive, plenty of parking, the staff really and genuinely lovely (which makes a massive difference these days). The main house looked to be clean, welcoming and up to date. I had (last minute) booked a double bed room, which was located in the Lodge, I asked if the room was soundproofed and received a rather non committed reassurance. Upon arrival I found I was allocated a twin (single bed) room, on the ground floor, next to the entrance door (which didn't seem to have a lock and was open to a road near a campsite/pub). I felt a little uncertain/uncomfortable about this, but I knew the hotel was full and the location is lovely. I enjoyed a lovely drink sitting in the garden and returned to my room. Very quickly became apparent that there is no soundproofing at all in the room/building - so listening to the front door slamming/stairs creaking/bedroom doors slamming/people talking/very loud noises from above/small dog barking etc. I realised I would not be getting a relaxing/restful break and decided to leave. No idea if the main house or Courtyard rooms are any quieter - but check before you book! Such a shame as there are many positives.
elizabeth
Stayed 1 night in Aug 2025