Crystalbrook Flynn

5.0 star property

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Photo gallery for Crystalbrook Flynn

Exterior
Exterior
Meeting facility
Premium bedding, minibar, in-room safe, desk
Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Breakfast available

Explore the area

Map
85 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪5 min walk‬
  • Reef Fleet Terminal
    ‪6 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

Sea King

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Urban Master

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Urban

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Urban Balcony King

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Harbour King

  • 25 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Urban Twin

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Sea Suite Two Bedrooms

  • 78 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Sea Suite One Bedroom

  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Urban Suite One Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Urban Suite Two Bedroom

  • 78 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Urban King

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crystalbrook Flynn

Luxury hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Eleme has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open selected days.
Our customers tell us they can't get enough of Crystalbrook Flynn's great location. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Boadwalk Social, a family restaurant with ocean views
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, body scrubs or massages at Eleme
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Cairns Esplanade and 7 minutes on foot from Cairns Marlin Marina
Crystalbrook Flynn offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Crystalbrook Flynn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Boadwalk Social – Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian – Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine – Overlooking the ocean, this wine bar only serves dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1 per cent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 15 for children
  • Self-parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive smart lock details.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 617 out of 861 reviews
Rating 8 - Good. 168 out of 861 reviews
Rating 6 - Okay. 49 out of 861 reviews
Rating 4 - Poor. 13 out of 861 reviews
Rating 2 - Terrible. 14 out of 861 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing location and tasteful and comfortable facilities. We would definitely stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good! Excellent view, excellent room, and any issues were sorted swiftly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

8/10 Good

Dianne

Travelled with family
Liked: Property conditions & facilities
It is a nice property. Comfortable and quiet rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location convenient to the beach and restaurants
Stayed 3 nights in Feb 2025

8/10 Good

Heather

Stayed 4 nights in Feb 2025

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel in a great area. The aircon was very musty for the first two days, but improved. Overall one of the better places to stay in Cairns.
Stayed 3 nights in Feb 2025

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely and staff very helpful. However, some staff on the Friday night at Whisky & Wine were quite arrogant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay in Cairns on The Esplanade.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, overpriced

Good looking hotel. Breakfast service was terrible, missing food and clean tables, clearly missing more staff! Reception on one tower, my room on the other tower far and tricky to find.
Stayed 2 nights in Feb 2025

10/10 Excellent

stephen

Stayed 4 nights in Feb 2025

10/10 Excellent

Renan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely room overlooking the harbour, clean, comfortable bed. Lovely staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Shing Fung

Stayed 1 night in Feb 2025

10/10 Excellent

Kolby

Stayed 3 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for visit to Cairns

Beautiful hotel overlooking water - modern, clean and lots of amenities. Great location - easy walk to restaurants, Great Barrier Reef excursions, etc.
Stayed 3 nights in Jan 2025

10/10 Excellent

Troy

Liked: Property conditions & facilities
The Flynn is a lovely location on the Esplanade. Great for walking along the water. Lots of dining options in the hotel and surrounding. Splash Seafood was fantastic, as was Just Divine Gelato. Nights Markets are steps away as well!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mr. Rameshpuri Anandpuri

Liked: Cleanliness, staff & service, property conditions & facilities
👍👍
Stayed 3 nights in Jan 2025

8/10 Good

T

Liked: Staff & service, amenities, property conditions & facilities
Excellent location. Close to everything and connected to he night market and Esplanade. My complaint is that they don't wash their pillows and one of mine smelled like it was soaked in sweat, not necessarily body odour, but moreso like a wet towel, from the previous guests who used the room and they only changed out the pillow case. It was so bad I had to throw it in one corner of the room. My second room (had 2 different bookings) was a lot better. But there was a lingering musty smell coming from the decorative pillows, which I think is caused by the humidity. Tbh those decorative pillows are not needed. Theure just a waste of space.
Stayed 2 nights in Jan 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

This is a wonder place to stay perfect location and awesom views
Stayed 3 nights in Jan 2025

10/10 Excellent

Bigi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very convenient spot of Cairns CBD. Loved the pool that is transparent to the restaurant area downstairs. You can easily walk down the street and there are just tons of restaurants nearby that are all very good, and the night market is great for shopping for souvenirs. Coffee shop there that opens early morning by the night market corner is a great option for breakfast. It is also walkable to the Marina terminal as well as the Cairns train station (for boat tours and Kuranda train ride). My only issue is the room we had was slightly too small for 2 parents and 1 child (with rollaway bed). The bathroom was also small. The glass door for the shower area was not water tight and water leaks out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jin Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025