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Il Palazzo Boutique Apartments

3.5 star property

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Photo gallery for Il Palazzo Boutique Apartments

Fridge, microwave, stovetop, electric kettle
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Deluxe Apartment, 1 Bedroom, Non Smoking | View from room
Interior
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Kitchen
  • Laundry
  • Air conditioning

Explore the area

View in a map
62 Abbott Street, 62, Cairns, QLD, QLD4870
  • Place, Cairns Night Markets
    ‪2 min walk‬
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Marlin Marina
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Apartment, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom, Non Smoking (Walk In Shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Apartment, 1 Bedroom, Non Smoking (Walk In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Single Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Apartment, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Apartment, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Executive Apartment, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Non Smoking

Deluxe Apartment, 1 Bedroom, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Apartment, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom, Non Smoking

Superior Apartment, 1 Bedroom, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Il Palazzo Boutique Apartments

Hotel with an indoor pool, steps from Cairns Night Markets
Along with an indoor pool, this hotel has an outdoor pool and laundry facilities. WiFi in public areas is free. Additionally, a library, a garden and barbecues are on-site. Housekeeping is not available.
Il Palazzo Boutique Apartments offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas.

Bathrooms include complimentary toiletries and hairdryers. Televisions come with digital channels.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Il Palazzo Boutique Apartments. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, an indoor pool and laundry facilities are available.
  • Free Wi-Fi in some public areas
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the location
  • Steps from Cairns Night Markets and 4 minutes on foot from Cairns Esplanade
Il Palazzo Boutique Apartments offers its guests an indoor pool and an outdoor pool. Public spaces have free WiFi. A library, barbecue grills, and a garden are also featured at Il Palazzo Boutique Apartments.
Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Things to do

  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch HDTV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Room service
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 4:00 PM) and Saturday - Sunday (9:00 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.
Reception hours are 8 AM-6 PM on public holidays and 9 AM to noon on Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Il Palazzo Boutique Apartments.

Property is also known as

Boutique Apartment Hotel
Il Palazzo Boutique
Il Palazzo Boutique Apartment
Il Palazzo Boutique Apartment Hotel
Il Palazzo Boutique Apartment Hotel Cairns
Il Palazzo Boutique Cairns
Il Palazzo Boutique Hotel
Palazzo Boutique
Il Palazzo Boutique Apartment Cairns
Hotel Il Palazzo Boutique Apartment
Il Palazzo Apartments Cairns
Il Palazzo Boutique Apartment Hotel
Il Palazzo Boutique Apartments Hotel
Il Palazzo Holiday Apartments Cairns
Il Palazzo Boutique Apartments Cairns
Il Palazzo Boutique Apartments Hotel Cairns

Il Palazzo Boutique Apartments Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 450 out of 832 reviews
Rating 8 - Good. 302 out of 832 reviews
Rating 6 - Okay. 59 out of 832 reviews
Rating 4 - Poor. 14 out of 832 reviews
Rating 2 - Terrible. 7 out of 832 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Il Pallazzo is an apartment hotel located in the heart of Cairns. We walked to everything! The train station for our trip to Kuranda, Reef Terminal for our Great Barrier Reef trip are all less than 10minute walk from the apartment hotel. And the night market is next to the apartment hotel. This apartment is very quiet, low key, & it has a secured parking lot. Perfect for our 30th wedding anniversary!
Stayed 6 nights in Jul 2025

6/10 Okay

Rachael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Great location!! Easy walk to everything you need in Cairns. Good communication with staff too! Would stay here again.
Stayed 5 nights in Jun 2025

8/10 Good

Christine

This was an acceptable place to stay for a few days. It had a few shortcomings, and it was difficult to communicate with the management, but when they got the messages, they tried to fix the issues. When i arrived, the A/C did not seem to be cooloing off the room even though it was on the lowest setting. The light over the bathroom aink was out, so it was pretty dark in the bathroom, and the cleaning person had left a dirty washcloth from the previous occupant. I arrived after 4pm, so reception was closed (key in a lockbox), and the only way to communicate with management was a local telephone number, which i could not call with Whatsapp or my eSim card. I messaged the management through the Expedia app, and they did not reply. I had tour plans for the entire next day, leaving before reception opened and returning after they closed at 4pm. While they did not reply to my messages, when i returned to the room at the end of the day, the A/C seemed to be working better, there were new, clean wash cloths (old had been removed/replaced), and the bathroom light worked. I would have liked a message saying they were co.ing in my room to fix it, or acknowledgement of the problems and that they were going to fix them, but in the end, it all worked out. The only other issue with this property is no wifi in the actual apartments/rooms. There are televisions that could stream services, but no internet to do so, and no internet to do anything on my computer. Otherwise, it was a good room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
The property was a safe place to stay. The pool was heated and the place was clean. It was a quiet place. The Managers were friendly too!
Stayed 5 nights in Jun 2025

6/10 Okay

Thomas

…
Stayed 4 nights in Jun 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Generous space. Great central location. Secure parking.
Stayed 4 nights in May 2025

8/10 Good

Andrew

Stayed 14 nights in May 2025

10/10 Excellent

Rajinder

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, friendly staff and very clean value for money
Stayed 4 nights in May 2025

6/10 Okay

Dahlia

Travelled with family
Disliked: Staff & service, amenities
We stayed over the Easter weekend. So, we felt the no room service on public holidays with no mention of this when we were checking in frustrating. There was no refills of toiletries or sugar and te for example. The lift was only operating half of the time. The microwave overheated when using it and stopped working for the rest of the night. The fridge is old and is either too cold freezing the veg in the fridge or too warm and not freezing the ice. Overall the property is just really run down and needing some TLC. HOWEVER - the location is perfect and the shower was nice and hot.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, well looked after property and apartments. Very friendly and helpful property managers. I would stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Glen, Port Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, practical apartments, nice pool and easy parking which you can reserve but most of all Margaret and her family are easy to deal with and thoughtfully kind. Two suggestions though, the beds are smallish and bouncy so when next they are updated try to get the ones which have minimal partner disturbance, and it would be good and easy to improve the frying pan quality and size. We will return, thanks.
Stayed 5 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location

Great visit. Spacious rooms with great facilities. Really clean.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sai

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Laila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Thean

Stayed 3 nights in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and reasonably priced. Happy with my choice of accommodation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff (and her hubby), were exceptional! Thanks for making our stay very pleasant and welcoming. Many thanks for helping us with our electrical adaptor needs in Austrailia.
Stayed 4 nights in Feb 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of space & a good kitchen
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our team member enjoyed her stay and highly recommended it
Stayed 5 nights in Feb 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Stayed 7 nights in Feb 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean apartment, bed was great, lots of water pressure in the shower, good aircon,easy to walk to dinner and to Woolies/bws
Stayed 1 night in Feb 2025