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Aparthotel

The Reef Retreat

4.0 star property
VIP Access

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Photo gallery for The Reef Retreat

Beach nearby
View from room
Superior Suite (Spa) | Terrace/patio
Dining
Superior Suite (Spa) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
10-14 Harpa Street, Palm Cove, QLD, 4879
  • Place, Palm Cove Beach
    ‪1 min walk‬
  • Place, Vie Spa Palm Cove
    ‪11 min walk‬
  • Place, Clifton Village Shopping Centre
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Studio Suite (Spa)

Microwave, stovetop, toaster, cookware/dishes/utensils

Standard Studio Suite (Spa)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Standard Spa Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio Standard Spa Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Escape Package - Standard Spa

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Escape Package - Standard Spa

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Townhouse

3 Bedroom Townhouse | Blackout curtains, iron/ironing board, free WiFi, bed sheets

3 Bedroom Townhouse

  • 180 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, 3 Bedrooms

Family Apartment, 3 Bedrooms | Private kitchen | Microwave, stovetop, toaster, cookware/dishes/utensils

Family Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Studio

Studio | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 55-inch Smart TV with digital channels

Apartment, 2 Bedrooms

  • Garden view
  • 119 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 4 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

  • 116 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite (Spa)

Superior Suite (Spa) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Suite (Spa)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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4.8 out of 5, Exceptional, 77 reviews
The price is €144
includes taxes & fees
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About this property

The Reef Retreat

Along with an outdoor pool, this smoke-free aparthotel has a hot tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a library and tour/ticket assistance. Each apartment offers free WiFi, a microwave and a Smart TV with digital channels. Additional amenities include a stovetop, a ceiling fan and a hairdryer. Weekly housekeeping is available.
The Reef Retreat offers 32 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is provided on a weekly basis.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at The Reef Retreat. During your stay, you'll be within walking distance of Palm Cove Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available. Built in 1997, this upmarket aparthotel has 32 apartments over 3 floors. Free WiFi and a Smart TV are available in each apartment.
  • Each apartment offers a Smart TV, a microwave and a stovetop
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Just a 1-minute drive from Palm Cove Beach and 13 minutes from Skyrail Rainforest Cableway Station
  • Airport shuttle service available for a fee
The Reef Retreat offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and barbecue grills are also featured at The Reef Retreat. Self parking is free.

This 4-star Cairns aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Car hire
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch Smart TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a rural location
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 floors
  • 32 units
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 14 (one-way), (from 4 to 11 years old)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The Reef Retreat offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:30 PM
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Reef Retreat
Reef Retreat Hotel
Reef Retreat Hotel Palm Cove
Reef Retreat Palm Cove
The Reef Retreat Hotel Palm Cove
Reef Retreat Apartment Palm Cove
Reef Retreat Apartment
The Reef Retreat Palm Cove
The Reef Retreat Aparthotel
The Reef Retreat Aparthotel Palm Cove

The Reef Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 279 out of 506 reviews
Rating 8 - Good. 170 out of 506 reviews
Rating 6 - Okay. 40 out of 506 reviews
Rating 4 - Poor. 15 out of 506 reviews
Rating 2 - Terrible. 2 out of 506 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Raelene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were supportive and accommodating. We enjoyed our stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Gaylene

Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our room on the 1st floor overlooking the pool. It was quiet, staff extremely helpful and so easy to walk everywhere
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

gregory william

Liked: Cleanliness, property conditions & facilities, communication
Great locatiom Also very functional Very good
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Amanda

We had a great relaxing stay
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location, very easy walk to beach and shops. Great size rooms, very clean
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Jamie Lee

Liked: Cleanliness, property conditions & facilities, communication
The staff were very friendly. The rooms were lovely and clean. The sound of nothing but nature throughout the night was awesom and just a 30 second walk to the esplanade where you will find something delicious to eat.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location next to beach , pool and spa are amazing! Staff and friendly and polite. Would go again.
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

vito

Liked: Communication
Disliked: Listing accuracy
It was dated
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed our stay here. Comfortable beds, all mod cons, lovely outdoor heated pool and jacuzzi. Great location, would recommend.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Garrett

Disliked: Property conditions & facilities, communication
Great location and clean, although needs some maintenance
Stayed 2 nights in Dec 2025
Verified

8/10 Good

siddharth

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
A lovely place to stay with beautiful surroundings. However, the service was somewhat limited — amenities such as tea, coffee, soap, and shampoo were not replenished regularly and had to be requested. Aside from that, it’s a wonderful spot for a stay
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and well run. Helpful staff, great location with everything you need. Would stay again and recommend to others 5*
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

YUKI

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect place to relax with the kids, taking walks in the sea or swimming in the pool.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities, communication
This property and its sheltered garden courtyard was indeed a ‘retreat’ from the wind warning. We enjoyed our stay.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well equipped and very close to restaurants and the beach.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, communication
Very pleasant
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Janine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well appointed appartments- very comfortable, central to everything. Will definitely return!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, communication
We had a lovely big room , bed , balcony with a kitchen , we didn’t have a view , we went swimming , did yoga Saturday morning on the beach and went to the Palm cove market Sunday . A lovely weekend away
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, communication
Nice place in a great location. Rooms abit dated but clean and fine for what we needed
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Phillip Paul

Liked: Cleanliness, property conditions & facilities, communication
Awesome place to relax and unwind
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Susan Therese

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property, loved being there. It's very beautiful & comfortable. Great pool & Spa. Easy walking. Rooms are well maintained & comfortable. I will definitely be back.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our week, great location.. would definitely stay again
Stayed 7 nights in Aug 2022
Verified

8/10 Good

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice pool, quality fittings etc.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Delecia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay 🙏 Great position and beautiful setting.
Stayed 8 nights in Nov 2022
Verified

10/10 Excellent

Phil

Liked: Cleanliness, room comfort, communication

Great Motel Close to Everything

Great little motel - excellent location close to shops and restaurants. Room was very comfortable with all the necessary facilities. Awesome huge tv in room. Very comfortable bed. Great pool and bbq area. Overall really good Would definitely stay here again
Stayed 4 nights in Aug 2025