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Waldorf Astoria Cairo Heliopolis

5.0 star property

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Photo gallery for Waldorf Astoria Cairo Heliopolis

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Lobby
Exterior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
Orouba Street Cairo Heliopolis, Cairo, Cairo Governorate
  • Place, Citystars Heliopolis
    ‪6 min drive‬
  • Place, Qubbah Palace
    ‪9 min drive‬
  • Place, Cairo Festival City Mall
    ‪13 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪4 min drive‬

Room options

View all photos for King Accessible Club Room

1 bedroom, premium bedding, minibar, in-room safe

King Accessible Club Room

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Superior Suite, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

King, Superior Suite, 2 Bedrooms

  • 126 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Pool View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed, Balcony, Pool View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Connecting Rooms (Deluxe Family Connecting Room)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Connecting Rooms (Deluxe Family Connecting Room)

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King bed, Botanical view

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King bed, Botanical view

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed (Botanical View)

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 Double Bed (Botanical View)

  • 44 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom, Terrace

32-inch Smart TV with satellite channels, iPod dock, toys

Deluxe Suite, 1 Bedroom, Terrace

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

King Accessible Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

View from room

Club Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Royal Suite

32-inch Smart TV with satellite channels, iPod dock, toys

Royal Suite

  • 256 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed, Pool View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

32-inch Smart TV with satellite channels, iPod dock, toys

Presidential Suite, 1 King Bed

  • 163 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier suite

Premier suite | 1 bedroom, premium bedding, minibar, in-room safe

Premier suite

  • 94 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom

  • 84 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Superior Suite, 1 Bedroom

King, Superior Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

King, Superior Suite, 1 Bedroom

  • 77 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Two Double Beds Rosetta Club Room

  • Sleeps 3

King Rosetta Club Accessible Room

  • Sleeps 3

Two Dbl Bed Premier Room Botanical View

  • Sleeps 3

Deluxe Two Double Room

  • Sleeps 3

View all photos for Premier King Room With Terrace And Pool View

1 bedroom, premium bedding, minibar, in-room safe

Premier King Room With Terrace And Pool View

  • Sleeps 3

King Rosetta Club Room With Pool View

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Premier King Room

  • Sleeps 3

Deluxe Family Connecting Room

  • Sleeps 4

View all photos for Deluxe One-Bedroom King Suite With Terrace

1 bedroom, premium bedding, minibar, in-room safe

Deluxe One-Bedroom King Suite With Terrace

  • Sleeps 3

King Premier Room Botanical View

  • Sleeps 3

View all photos for Presidential Suite

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

  • Sleeps 4

Premier King Room with Pool View

  • Sleeps 3

King Rosetta Club Room

  • Sleeps 3

View all photos for Two-Bedroom Superior King Suite

1 bedroom, premium bedding, minibar, in-room safe

Two-Bedroom Superior King Suite

  • Sleeps 5

Deluxe One Bedroom Suite

  • Sleeps 3

Premier One Bedroom Suite

  • Sleeps 3

Superior One-Bedroom King Suite

  • Sleeps 3

Premier Room with Two Double Beds

  • Sleeps 3

Accessible Deluxe Room

  • Sleeps 3

View all photos for Royal Suite

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

  • Sleeps 6

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About this property

Waldorf Astoria Cairo Heliopolis

Luxury hotel with full-service spa and bars/lounges
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
Waldorf Astoria Cairo Heliopolis offers 252 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels. Bathrooms include baths or showers with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Waldorf Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Waldorf Astoria Cairo Heliopolis, you'll be close to City Centre Almaza Shopping Mall. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, Thai massages or facials at Waldorf Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and racquetball/squash
  • 5 minutes by car from City Centre Almaza Shopping Mall and 14 minutes from Khan el-Khalili
  • Airport shuttle service available for a fee
Waldorf Astoria Cairo Heliopolis offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Waldorf Astoria Cairo Heliopolis. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

Brasserie Ayda – On-site brasserie.
Bar Raa – On-site bar. Open daily.
Peacock Lounge – On-site lobby lounge. Open daily.
Le Jardin Pool Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Waldorf Astoria Cairo Heliopolis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one-way)
  • Covered self-parking fee: USD 6 per day (in/out privileges)
  • Valet parking fee: USD 6 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Waldorf Astoria Cairo Heliopolis offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 5:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fairmont Towers Heliopolis Hotel Cairo
Fairmont Towers Heliopolis Ca
Heliopolis Towers Hotel
Waldorf Astoria Cairo Heliopolis Hotel
Waldorf Astoria Cairo Heliopolis Cairo
Waldorf Astoria Cairo Heliopolis Hotel Cairo

Waldorf Astoria Cairo Heliopolis Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 102 out of 118 reviews
Rating 8 - Good. 7 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 1 out of 118 reviews
Rating 2 - Terrible. 4 out of 118 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tahrir

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended. The property is very clean. The breakfast was very tasty and many varieties . The staff went above and beyond to make us happy
Stayed 3 nights in Jun 2025

10/10 Excellent

Maitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

Amani

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room was subpar in terms of cleanliness. Lack of amenities in room as well. Did not feel 5 stars. There was mold in the corners of the shower and our towels had a couple of stains.
Stayed 1 night in Jun 2025

10/10 Excellent

wael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in lively area and close to all the hot spots in Cairo
Stayed 1 night in May 2025

10/10 Excellent

T

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and accommodating staff. The rooms are kept and the staff were attentive. Very beautiful hotel.
One of many centerpieces
View from top floor
Reception area
Stayed 5 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Superb place Superb food -Chef Abil Fab service.
Stayed 3 nights in May 2025

10/10 Excellent

Vitthal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! Beautiful property, very secure, great amenities & dinning
Stayed 4 nights in May 2025

10/10 Excellent

Bala

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great foyer! Wonderful buffet breakfast with huge selection
Stayed 1 night in May 2025

10/10 Excellent

Dean

Stayed 2 nights in May 2025

8/10 Good

Jegan

Stayed 2 nights in Feb 2025

2/10 Terrible

Hisham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good things about our stay. Great hotel , great concierge. If you’re thinking of visiting Cairo this property is a fantastic stay. Close to the airport & a short Uber away from the city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar service, very clean, beautifully kept property.
Stayed 2 nights in Apr 2025

6/10 Okay

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Amorette

Stayed 4 nights in Apr 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay . Beautiful hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Fawzan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Sami

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

It was an excellent experience great service friendly staff I want to highlight a few names 1) will be Lofty at the check in desk 2) at the restraint Noble house Ibrahim 3) the chef at the restaurant
Stayed 4 nights in Apr 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent!!! Most beautiful room I’ve ever seen, truly stunning and functional too.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. Lobby incredible, service was amazing and the hotel rooms were lovely. Would recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was remarkable. I wish I had extended my trip so I could have enjoyed more days at this beautiful hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, spacious rooms, and incredible staff. 5 minutes away from the airport!
Stayed 5 nights in Feb 2025

2/10 Terrible

mourade

Stayed 2 nights in Feb 2025