Kempinski Palace Cairo

Choose dates to view prices

Photo gallery for Kempinski Palace Cairo

Property amenity
Junior Suite, 1 Bedroom, Club lounge access, City View (Maxim Suite) | Living area | 32-inch LED TV with satellite channels, fireplace, pay films
Lobby
Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Eastern Ring Road, First Settlement, New Cairo, 11477
  • Place, KidZania Cairo
    ‪6 min drive‬
  • Place, Cairo Festival City Mall
    ‪7 min drive‬
  • Place, Downtown Katameya
    ‪10 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Superior Suite, 1 Bedroom, Club lounge access, City View (Palace Suite)

  • City view
  • 119 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 Bedroom, Club lounge access, City View (Maxim Suite)

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Executive Room, 1 Bedroom, Club lounge access, City View (Royal Club City Room)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Room, 1 Bedroom, Club lounge access, City View (Royal Club City Room)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Kempinski Palace Cairo

7 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site.
Kempinski Palace Cairo offers 245 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Resense Spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Kempinski Palace Cairo, you'll be close to Cairo Festival City Mall. You'll find features such as free WiFi in public areas, plus 7 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine with pool views at The State, one of the property's 7 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or manicures and pedicures at Resense Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 8 minutes by car from Cairo Festival City Mall and 10 minutes from Citystars Heliopolis
  • Airport shuttle service available for a fee
Kempinski Palace Cairo offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 43056 square feet (4000 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the luxury Kempinski Palace Cairo. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star New Cairo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The State – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Lucca – Overlooking the pool, this restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Bab Al Qasr – This restaurant specialises in Middle Eastern cuisine and only serves dinner. Open daily.
Romanov – This steakhouse specialises in Eastern European cuisine. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 4.50 per night)
  • Secured, covered valet parking on site (USD 5 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 to 35 for adults and USD 9 to 17.50 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bab Al Qasr
  • Lucca
  • Romanov
  • The State

Things to do

  • 24-hour health club
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (43,056 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Lift (229 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Palace Cairo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 to 35 for adults and USD 9 to 17.5 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Covered self-parking fee: USD 4.5 per night (in/out privileges)
  • Valet parking fee: USD 5 per day (in/out privileges)
  • Rollaway bed fee: USD 45.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Kempinski Palace Cairo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Outside food is not permitted on the premises.
Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Maxim Palace Kempinski Cairo Hotel New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Hotel
Royal Maxim Palace Kempinski
Hotel Royal Maxim Palace Kempinski Cairo New Cairo
New Cairo Royal Maxim Palace Kempinski Cairo Hotel
Hotel Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Palace Kempinski Cairo Hotel New Cairo

Kempinski Palace Cairo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 164 out of 282 reviews
Rating 8 - Good. 60 out of 282 reviews
Rating 6 - Okay. 31 out of 282 reviews
Rating 4 - Poor. 14 out of 282 reviews
Rating 2 - Terrible. 13 out of 282 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sami

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, fast room service and the rooms are nice and clean
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Davod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good dining nice environment
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
Love everything there from the service to the staff to the lobby people everything is great
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

RESUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent reception clean spacious rooms delicisous breakfast
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, staff were excellent and the security made me feel extra comfortable. I would highly recommend it if you want to be close to the airport. About 16 mins to be exact
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Xiaohong

Liked: Cleanliness, amenities, property conditions & facilities
Room is so spacious and clean. Stuffs are all super friendly. Breakfast is great. Closer to airport comparison to hotels beside Nile River.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this property wild I was there!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Walid

Liked: Cleanliness, amenities, property conditions & facilities
Yes amazing
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

RESUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Reception Staff, Great Rooms, Clean, Spacious, Many Amenities
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mohamed

Good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean place with good dining facilities
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Hossam Eldin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and restaurant
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Shailen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing, particularly the ladies in red (special recognition for Eman).
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities including several restaurants, fitness, hot tub were great and convenient
Stayed 8 nights in Dec 2024
Verified

8/10 Good

Hisham

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very welcoming and amenities were very nice .. noting I when I reserved the room it said it includes a bath tub but when I arrived . It showed it doesn’t .. I was disappointed honestly
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff amazing and we appreciate the hospitality!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Hareth

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very classy hotel will recommend it
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Marawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay at this property and I absolutely love it. Service is amazing and staff is wonderful . Property is clean rooms are comfortable and spacious delicious coffee in room as well. The manager at breakfast was awesome he was so accommodating and professional
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at Royal Maxim Kempinski, and I would like to express my sincere appreciation to the outstanding staff who made our experience truly memorable. Special thanks to Mrs. Merna from the Front Office for her exceptional professionalism, kindness, and cooperation. She went above and beyond to assist me and my daughter, making us feel very welcome and well taken care of from the moment we arrived. I would also like to thank Chef Hosam and Mr. Mahmoud at the restaurant for their excellent service and warm hospitality. The food quality, attention to detail, and friendly attitude made every meal enjoyable. Thank you to the entire team for such a pleasant and comfortable stay. I truly look forward to visiting again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the service and the room A1.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Hadeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a very nice spa
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Shailen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent luxury hotel. Made very special by the ladies in red, Eman, Marciela and Latifa. Lots of small touches that were greatly appreciated.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy, good location
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Nazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and efficient staff , very nice amenities and the level of cleaness and house keeping is great
Stayed 4 nights in Jan 2022