See all properties

Prive Thermas Hotel by WAM Experience

3.0 star property

Choose dates to view prices

Photo gallery for Prive Thermas Hotel by WAM Experience

7 outdoor pools, pool loungers
Minibar, in-room safe, blackout curtains, soundproofing
Reception
Exterior
Gym

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Rua do Balneário, Qd 10, Lote 19, Caldas Novas, GO, 75690-000
  • Place, Water Park
    ‪1 min walk‬
  • Place, Lagoa Quente de Pirapitinga
    ‪8 min walk‬
  • Place, Acqua Park diRoma
    ‪2 min drive‬
  • Airport, Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Luxury Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Exterior
Best Western Suites Le Jardin Caldas Novas
Termal
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.1 out of 5, Very good, 347 reviews
The price is €94
includes taxes & fees
21 May - 22 May
Best Western Suites Le Jardin Caldas Novas

About this property

Prive Thermas Hotel by WAM Experience

Along with 7 outdoor pools, this hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
Prive Thermas Hotel by WAM Experience offers 168 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Prive Thermas Hotel by WAM Experience , you're just a quick walk from Water Park. Enjoy features like free breakfast and free WiFi in public areas, plus 7 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 7 outdoor pools
  • Services include a porter and luggage storage
  • On-site recreation includes a steam room, a sauna and a playground
  • Steps from Water Park and 7 minutes on foot from Feira do Luar
As a guest of Prive Thermas Hotel by WAM Experience , you'll find 7 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The family-friendly Prive Thermas Hotel by WAM Experience also features an arcade/games room, a garden, and a hair salon.

Smoking is allowed in designated areas at this 3-star Caldas Novas hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests have access to the following water parks: Clube Privé, Water Park, and Nautica Praia Clube.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Prive Thermas
Prive Thermas Hotel
Prive Thermas – OFICIAL
Prive Thermas Hotel by WAM Experience
Prive Thermas Hotel by WAM Experience Hotel
Prive Thermas Hotel by WAM Experience Caldas Novas
Prive Thermas Hotel by WAM Experience Hotel Caldas Novas

Prive Thermas Hotel by WAM Experience Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 143 reviews
Rating 8 - Good. 50 out of 143 reviews
Rating 6 - Okay. 15 out of 143 reviews
Rating 4 - Poor. 2 out of 143 reviews
Rating 2 - Terrible. 6 out of 143 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Very satisfied but one persistent issue

This is a fine resort hotel, however, I was troubled by the inoperative Air Conditioning which ultimately required that we move to a different room. It was on-and-off, and was ultimately resolved, but the problem was annoying and interruptive. Otherwise, a great stay! Great food, very nice staff.
Stayed 1 night in May 2019

6/10 Okay

CASTOR S M R

Travelled with family
Liked: Cleanliness, staff & service
Parque aquático infantil quebrado, colocando em risco os pequenos
Stayed 1 night in Jan 2026

10/10 Excellent

Humberto Fabiola Hadassah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe do hotel super atenciosa, recreação infantil excelente, com instrutores muito simpáticos e cuidadosos. As crianças adoraram a experiência! No entanto, é importante destacar a necessidade urgente de investir na reforma e manutenção dos brinquedos infantis, a fim de melhorar ainda mais a experiência e garantir a segurança das crianças, pois alguns brinquedos estão danificados e podem gerar insegurança para os pequenos.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sandro

Stayed 2 nights in Sep 2025

10/10 Excellent

Joao Lucas

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Nao vale o preço

Péssimo atendimento no chekin lento da recepcionista Nelma.quarto com ar condicionado sucateados, banheiro com mal cheiro de esgoto e box com mofo , toalhas velhas , comida ruim
Stayed 2 nights in Aug 2025

2/10 Terrible

ELIAMAR

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Final de semana terrível

Recepção com atendimento pessimo de Nelma e Igor , apartamento velhos com mal cheiro no banheiro e mofos. Limpeza pessima do quarto , cafe e almoço ruim com poucas opções. Nao vale o preço cobrado.
Stayed 3 nights in Aug 2025

2/10 Terrible

ELIAMAR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência terrivel, chekin lento, atendimento do Igor e Nelma pessimo, ar condicionado velho, banheiro com
Stayed 1 night in Aug 2025

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10

Excelente localização, atendimento nota 10 e café da manhã bem servido.
Stayed 3 nights in Jul 2025

10/10 Excellent

TALLES MARCIO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Alexandre

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infelizmente fomos premiados com um quarto ruim, limpeza deixando a desejar. Jantar fraquíssimo. Descortesia total por parte dos colaboradores - inclusive rindo de um problema sério que tivemos de extravio de medicamentos no restaurante. Tem muita coisa bem melhor e na mesma faixa de preço em Caldas Novas.
Stayed 1 night in May 2025

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem em família

Estive com minha familia (esposa, filhos, pais, irmão, cunhada e sobrinhos) em abril por 5 dias. Já conhecia o hotel e sabia de suas qualidades. Pontos positivos: Piscinas limpas, com grande oferta e, devido à baixa ocupação, muita tranquilidade. Café da manhã com boa qualidade e variedade. O mesmo vale ser dito para o almoço e o jantar. Limpeza do quarto muito boa. Localização excelente. Pontos a serem melhorados: tentei contatos com o hotel antes da minha chegada para algumas solicitações, e nenhum dos emails foi respondido a tempo; recebi, inclusive, a resposta de um deles já durante minha hospedagem. Em dois dias foi necessário irmos até o hotel vizinho para refeições. Ar condicionado de janela barulhentos.
Stayed 4 nights in Mar 2025

8/10 Good

PAULA MORETTI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Newton

Stayed 3 nights in Feb 2025

10/10 Excellent

FABIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, aproveitamos muito, todos saíram muito felizes
Stayed 7 nights in Feb 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Marilda Zucchermaglio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria com certeza. Adorei

Tudo perfeito, limpeza excelente, conforto no quarto. Noite tranquila. Atendimento excelente. Piscinas limpas. Comida maravilhosa. Excelente
Stayed 6 nights in Jan 2025

10/10 Excellent

Marcos Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Carlos Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Marco

Stayed 6 nights in Dec 2024

10/10 Excellent

Ruy

Stayed 3 nights in Jan 2025

8/10 Good

dangelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, conservado, atendimento excelente! A única coisa que poderia melhorar seria, diferenciar nas variedades das refeições, pois dos quatro dias de minha hospedagem, tanto o café quanto a janta, foram basicamente os mesmos alimentos.
Stayed 4 nights in Jan 2025

8/10 Good

Bruno P

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Tudo muito bom, mas está ficando ultrapassado e sem reformas, alimentação caiu muito, atendimento dos bares sempre com muitos itens faltantes
Stayed 5 nights in Jan 2025