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Prive Thermas Hotel by WAM Experience

3.0 star property

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Photo gallery for Prive Thermas Hotel by WAM Experience

7 outdoor pools, pool loungers
Luxury Room | Minibar, in-room safe, blackout curtains, soundproofing
Reception
7 outdoor pools, pool loungers
7 outdoor pools, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Rua do Balneário, Qd 10, Lote 19, Caldas Novas, GO, 75690-000
  • Place, Water Park
    ‪1 min walk‬
  • Place, Feira do Luar
    ‪7 min walk‬
  • Place, Acqua Park diRoma
    ‪2 min drive‬
  • Airport, Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, blackout curtains, soundproofing

Luxury Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Prive Thermas Hotel by WAM Experience

Along with 7 outdoor pools, this hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
Prive Thermas Hotel by WAM Experience offers 168 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Prive Thermas Hotel by WAM Experience , you're just a quick walk from Water Park. Enjoy features like free breakfast and free WiFi in public areas, plus 7 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 7 outdoor pools
  • Services include a porter and luggage storage
  • On-site recreation includes a steam room, a sauna and a playground
  • Steps from Water Park and 7 minutes on foot from Feira do Luar
As a guest of Prive Thermas Hotel by WAM Experience , you'll find 7 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The family-friendly Prive Thermas Hotel by WAM Experience also features an arcade/games room, a garden, and a hair salon.

Smoking is allowed in designated areas at this 3-star Caldas Novas hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests have access to the following water parks: Clube Privé, Water Park, and Nautica Praia Clube.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Prive Thermas
Prive Thermas Hotel
Prive Thermas – OFICIAL
Prive Thermas Hotel by WAM Experience
Prive Thermas Hotel by WAM Experience Hotel
Prive Thermas Hotel by WAM Experience Caldas Novas
Prive Thermas Hotel by WAM Experience Hotel Caldas Novas

Prive Thermas Hotel by WAM Experience Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 150 reviews
Rating 8 - Good. 52 out of 150 reviews
Rating 6 - Okay. 15 out of 150 reviews
Rating 4 - Poor. 2 out of 150 reviews
Rating 2 - Terrible. 6 out of 150 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Tudo bom
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alison Diego

Liked: Cleanliness, staff & service, amenities
Acomodações excelentes!!! Minha quarta vez no Prive Thermas Oficial, sempre saio já querendo ver datas pra voltar!!!! Funcionários sensacionais, alguns desde a primeira estadia, como o André por exemplo, que cuida de maneira excelente do Bar Palhoça!!!! Eu indico e estou muito feliz por estes dias que me hospedei com.inha família lá!!!! Vale a apenas demais
Stayed 1 night in Feb 2026
Verified

6/10 Okay

ROSEMARY

Na refeição, as carnes e o preparo poderiam ser de melhor qualidade. A academia precisa de reforma urgente, troca de aparelhos e instalação de ar condicionado. O transfer para os parques precisa de organização e pontualidade.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Gecirlene Pereira

Liked: Cleanliness, staff & service, amenities
Tudo muito agradável.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Marcio

Liked: Staff & service, amenities
Disliked: Cleanliness
A limpeza do quarto quando chegamos não estava muito boa, havia muito cabelos no chão, o vidro do espelho estava muito sujo.... Quanto a piscina a água estava muito quente...
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, amenities
Excelente custo benefício. Comida muito boa, quartos limpos, piscinas limpas e quentinhas. Trocam a água todas as noites. Acesso aos parques aquáticos da rede faz toda a diferença, principalmente para crianças. O único ponto negativo é o ar condicionado antigo que faz muito barulho. Porém, fiz uma solicitação de mudança de quarto na recepção e fui prontamente atendido. Me deram um quarto com ar condicionado novo e silencioso.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

CASTOR S M R

Liked: Cleanliness, staff & service
Parque aquático infantil quebrado, colocando em risco os pequenos
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Humberto Fabiola Hadassah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe do hotel super atenciosa, recreação infantil excelente, com instrutores muito simpáticos e cuidadosos. As crianças adoraram a experiência! No entanto, é importante destacar a necessidade urgente de investir na reforma e manutenção dos brinquedos infantis, a fim de melhorar ainda mais a experiência e garantir a segurança das crianças, pois alguns brinquedos estão danificados e podem gerar insegurança para os pequenos.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Nao vale o preço

Péssimo atendimento no chekin lento da recepcionista Nelma.quarto com ar condicionado sucateados, banheiro com mal cheiro de esgoto e box com mofo , toalhas velhas , comida ruim
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

ELIAMAR

Disliked: Cleanliness, staff & service, room comfort

Final de semana terrível

Recepção com atendimento pessimo de Nelma e Igor , apartamento velhos com mal cheiro no banheiro e mofos. Limpeza pessima do quarto , cafe e almoço ruim com poucas opções. Nao vale o preço cobrado.
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

ELIAMAR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência terrivel, chekin lento, atendimento do Igor e Nelma pessimo, ar condicionado velho, banheiro com
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10

Excelente localização, atendimento nota 10 e café da manhã bem servido.
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

Alexandre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infelizmente fomos premiados com um quarto ruim, limpeza deixando a desejar. Jantar fraquíssimo. Descortesia total por parte dos colaboradores - inclusive rindo de um problema sério que tivemos de extravio de medicamentos no restaurante. Tem muita coisa bem melhor e na mesma faixa de preço em Caldas Novas.
Stayed 1 night in May 2025
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem em família

Estive com minha familia (esposa, filhos, pais, irmão, cunhada e sobrinhos) em abril por 5 dias. Já conhecia o hotel e sabia de suas qualidades. Pontos positivos: Piscinas limpas, com grande oferta e, devido à baixa ocupação, muita tranquilidade. Café da manhã com boa qualidade e variedade. O mesmo vale ser dito para o almoço e o jantar. Limpeza do quarto muito boa. Localização excelente. Pontos a serem melhorados: tentei contatos com o hotel antes da minha chegada para algumas solicitações, e nenhum dos emails foi respondido a tempo; recebi, inclusive, a resposta de um deles já durante minha hospedagem. Em dois dias foi necessário irmos até o hotel vizinho para refeições. Ar condicionado de janela barulhentos.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, aproveitamos muito, todos saíram muito felizes
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Marilda Zucchermaglio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria com certeza. Adorei

Tudo perfeito, limpeza excelente, conforto no quarto. Noite tranquila. Atendimento excelente. Piscinas limpas. Comida maravilhosa. Excelente
Stayed 6 nights in Jan 2025
Verified

8/10 Good

dangelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, conservado, atendimento excelente! A única coisa que poderia melhorar seria, diferenciar nas variedades das refeições, pois dos quatro dias de minha hospedagem, tanto o café quanto a janta, foram basicamente os mesmos alimentos.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Bruno P

Liked: Staff & service, property conditions & facilities, room comfort
Tudo muito bom, mas está ficando ultrapassado e sem reformas, alimentação caiu muito, atendimento dos bares sempre com muitos itens faltantes
Stayed 5 nights in Jan 2025
Verified

4/10 Poor

Hermes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiasco de viagem

eu e minha família frequentamos o Hotel Privê desde 2007 e nunca passamos o que passamos neste final de ano! Tanto o Hotel qto os parques piscinas sujas, agua com nata de protetor solar, pessoas com intoxicação alimentar e pela agua da piscina, cardáio muito a desejar, já foi bom, sem diversificação. Só servidos alimentos mal preparados, as pessoas não sabiam o que estavam preparando, máquinas de café 3 por;em 2 quebradas. Serviço de piscina além de muito caro,o que não era, não dinha itens para elaborar bebidas. Frutas só melancia e mamão no café, no almoço só melancia. Comidas que sobraram da famigerada ceia foram servidos até sexta imgina como sabor de azedo rançoso. A ceia, reunirão 7 hoteis nos parques aquticos, sem nenhuma organização, ai serviram a comida como se fossemos animais, era disputa por mesa, cadeira e comida, simplismente peguei minha família e sai dali pois não preciso passar por esta humilhação. Repito de 2007 até 2023 nunca havia acontecido isto. Ridicula as férias. Obs. não sou só eu quem está reclamando era hunanime a reclamação, porém, nesta hora só tem atendentes.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Nathália

Liked: Cleanliness, staff & service, property conditions & facilities
Sou hóspede frequente, as piscinas são as melhores para crianças pequenas em hoteis na cidade. Tem arvores e sombra. A comida na area da piscina tem valor muito alto em relação a outros hotéis, alto mesmo.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Alguns pontos de observação Wifi muito ruim, recreação praticamente inesistente, estacionamento insuficiente para a quantidade de hospedes alem disso o estacionamento as vagas são ruins e iluminaçao e pessima e tambem muito sujo
Stayed 4 nights in Dec 2024
Verified

8/10 Good

LEANDRO

Liked: Cleanliness, staff & service, property conditions & facilities

Razoável mais tem espaço pra melhoria

marcarão no jantar incrível. Café da manhã incrível.
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

Jade

Disliked: Staff & service
Estadia razoável. Tivemos a opção de café da manhã e jantar, porém o jantar só dá pra comer o macarrão que fazem na hora, o restante era comida que restava do almoço e como eram três diárias tivemos que jantar fora um dia, ou passávamos três dias a macarrão. Em um dia a principal piscina estava vazia sem nenhum aviso do motivo. No domingo durante o dia não tinha funcionários no bar da piscina, para consumir alguma coisa precisávamos sair da piscina e ir ao bar do lado para fazer o pedido e que demorava bastante para ser servido, e o valor da diária foi o mesmo dos outros dias onde o bar da piscina estava funcionando. É como se nada dentro do hotel funcionasse no domingo, sendo assim o valor da diária teria que ser alterado.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

cleverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia perfeita , funcionários atenciosos boa comida perto do centrinho, gostamos
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito top

Gostamos demais, café da manhã top, jantar muito bom, limpeza do quarto excelente. Foram 3 dias.
Stayed 3 nights in Aug 2024